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Customer Ratings & Reviews

Your price for this item is $1,599.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.3 out of 5 stars with 49 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the appearance and size of the 20.6 Cu. Ft. French Door Counter Depth Refrigerator, frequently praising its good looks and space-saving design. The refrigerator's capacity also receives positive feedback for ample storage. However, some customers have expressed concerns regarding the ice dispenser's functionality and occasional noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews
  • Rated 3 out of 5 stars

    Good price, fridge just too small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was awesome. They really cared. The refrigerator worked great. It was just too small for us. We returned it and got a larger refrigerator. Best Buy treated us well through the entire process.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for giving our refrigerator a try—it’s great to hear it performed well. We appreciate your feedback and hope to better meet your needs in the future. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Best refrigerator I've ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerated & the freezer on the bottom

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ice machine issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door to ice machine maker inside refrigerator door does not stay closed. Seal is not tight. Tried several different models of GE and all had same issue with ice machine door. Also very little storage in counter depth compared to competitors. Switched to whirlpool professional and like it for its storage size and functionality.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Not Recommended – Disappointing Performance and Su

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Recommended – Disappointing Performance and Support I purchased this fridge just a few months ago, and I regret the decision. From the start, the water dispenser has been leaking, creating puddles and constant cleanup. Even worse, food in the refrigerator section keeps freezing—ruining produce and other items that should never be exposed to such low temperatures. To make matters worse, the warranty support has been extremely disappointing. Despite the unit being under warranty, getting help has been a frustrating process with little accountability or resolution. I expected better from this brand, especially for a major appliance at this price point. Save yourself the hassle—look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that you're having issues with the eater dispenser leaking and the food freezing the fresh food section. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Rated 5 out of 5 stars

    upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits perfectly in my house and has great space for all my food products'

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do Not buy this fridge. Ive only had this for 6 months and I am already trying to schedule a service call. It was time to replace our filter and apparently its having "sensor" issues and not allowing the new filter to work. I had my old fridge for ten years and none of these issues ever happened to me. I was told to unplug my fridge and replug after 10 mins. Still no good. Who the hell wants to keep doing that??? Error messages etc. Etc. SUCKS.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with your refrigerator's sensor not working. We recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment. GE_Appliances

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic appliance, bright spacious! Extremely happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the delivery men did an great job on my delivery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has a dent and I am patiently waiting for it’s replacement

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand how important it is to have a refrigerator that isn't dented. Should you still need assistance with your unit, please contact your local Best Buy store directly. They will best be able to help you. We know this model will serve you well. GE_Appliances

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