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Customer Ratings & Reviews

Your price for this item is $979.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 122 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 21.3 Cu. Ft. Frost-Free Upright Freezer for its ample size and generous storage capacity, with many appreciating its overall performance and quiet operation. The freezer's shelves and temperature display are also well-received, along with its frost-free feature and effective freezing capabilities. However, a few customers have noted that the door seal can be quite strong.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 122 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great garage Freezer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is great, we fit a whole beef and still have room for our other freezer storage needs. I love the panel on the front that shows temp settings, and any alarms that may exist.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Outstanding Freezer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding freezer! No issues so far. We love it. It is very large with plenty of room for food storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing bad about this freezer is now I have to fill it up. This thing is massive and it’s ice cold. I think the price was not to bad also with interest free for 12 months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    New GE Freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was purchased on 10/29/2024 as a replacement for a GE freezer purchased in the 90's. It was scheduled to be delivered on 11/22/2024; pushed out to 11/25/2024; pushed again to 12/10/2024; yet again to 12/23/2024; finally delivered on 12/28/2024. I understand the delays were due to GE's lack of items to ship but the communication was not adequate. There was little to no communication on why a scheduled delivery date was not met until later that evening or the next day. 7+ weeks later, it is performing as expected.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to leave us your review. We know how important it is to have your freezer delivered promptly. We love hearing that your unit is working as expected and we know it will serve you well for a long time to come! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Solid Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer. Quiet and provides lots of room. Keeps the food frozen to -6 F degrees. One improvement would be designing the shelves to have a lip on their edge to help prevent items from sliding off the shelves. Very happy with this product and the services of Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Freezer Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this upright freezer. It holds a lot of food and the inside space makes it easy to find what you are looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My freezer is most excellent. It's better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice cold

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance. Has held up through tuff times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and set up as promised. Delivery guys were very friendly and professional. Freezer is the size I wanted and works well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    GE - 21.3 Cu. Ft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Upright Freezer is tall and spacious. It definitely fit all of my needs. The only thing was it took a long time to get the freezer as it was backlogged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious and works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is garage rated down to 0 degrees which works fine. Last winter the garge lowered to mid-20's; this winter not so much. The one thing that is awkawrd is that the door shelves are skinny. I was used to the Frigidaire line where I could put different items on the door the size of a half gallon milk container. I have not figured out the best use of that space. It freezes well and I am glad to have a freezer again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is very roomy with large shelves and lots of space on the door. Very tight seal though, I found it a challenge to open it without the freezer moving. Use both hands and use one hand to help break the suction as you pull the door open, that helps.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Great Freezer - Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer! The shelves provide a lot of room to store frozen items and see everything at a glance as soon as you open the door. And the temperature gauge on the exterior of the door is great to make sure the freezer is working properly and maintaining the right temperature. I am very satisfied and highly recommend this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    Garage Freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for garage. Lots of room. Could use another shelve on the door (only comes with 3).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    BESTBUY IS THE BEST!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT....MUCH BIGGER THEN I EXPECTED!!! THE DELIVERY TEAM WAS FANTASTIC!!! As was the Geek Squad representatives who kept me ipdated on delivery....This is my 3rd major appliance ftom BEST BUY and the fact they do interest freed financing is a definite PLUS!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    So quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big spage and no sound at all Better than other brand i got it before

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big with a clean look. Perfect for us and the space we had for it

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    GE freezer 21.3 cu ft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer absolutely does the job. The only downside is that the door seal is too strong. You have to hold onto the freezer and use your other arm to open the door or the whole freezer moves.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    wonderful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fantastic, got cold fast and stays cold. bigger then I exected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug N Pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the purchase of my new Freezer, it is a replacement. Best Buy even removed the old one for a small fee that was worth it. When I order it, it was on back order. But came in before the date to be expected..It was delivered as stated. Plugged in and was cold in an hour ready to be packed.

    I would recommend this to a friend
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