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Customer Ratings & Reviews

Winter Sale Deal
Your price for this item is $979.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 124 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 21.3 Cu. Ft. Frost-Free Upright Freezer for its ample size and generous storage capacity, with many appreciating its overall performance and quiet operation. The freezer's shelves and temperature display are also well-received, along with its frost-free feature and effective freezing capabilities. However, a few customers have noted that the door seal can be quite strong.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 124 reviews
  • Rated 5 out of 5 stars

    Big freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected! Fit right in the space! Came in with a visible dent but Best Buy made it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my freezer. Especially the lock. Very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far...so good! The entire process was smooth and complete...!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 8 months but worth every penny, now we can buy extra when frozen items are on sale or just stock up in general, this thing has so much space and barely notice the energy bill increase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    High temp alarm problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer was installed on a Wednesday and the high temp alarm started going off on Thursday. We called and followed all instructions over the phone but did not fix the problem. We have a service person coming to look and will hopefully get it fixed. The freezer temp seems to be ok despite the alarm, but frost is building up even though it should be frost free. After service, I think it will be what we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nurse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well satisfied and delivered as scheduled. Will order again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Keeps everything frozen and in good condition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super roomy freezer. So easy to see what there is.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY GE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken after 4 months, GE then delivers a new unit because the broken one melted itself and almost set my garage on fire, new unit arrives broken compressor and a chemical odor. GE basically is trying to not give me a working unit free of chemicals and wants to repair it, these units obviously have issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great garage ready freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase and delivery went very smooth. Product is exactly what I was hoping for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed! Fits the needs of our family perfectly!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrid experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk - delivered dented and left. Horrible trying to get this exchanged. Just give me my money back! Now they are telling me another month!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear there was a dent on your freezer. For issues with delivery & installation please call the Best Buy team directly at 888-237-8289. GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer for the value! Really big inside - holds everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting for 6 months to have it delivered it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Freezer, Long Delivery. Perfect freezer for a side of beef with room to spare.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MISSING FREEZER CANT GET A CALL BACK!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is usually good and I never buy anything that is NOT in stock. Was told this freezer was in stock, so set up a delivery ONLY for them to cancel THEN I get a notification it’s now on back order for 9 months. Called & still can’t confirm anything or get a call back!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told it would be here in two weeks now it’s going on four weeks but I think it still has a couple more weeks to go not real happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The delivery that never was

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not review what you dont have. Since 7/29 we were told 8/23 was the delivery date. On 8/22 we were told after 3hrs on the phone that now delivery is 9/22. This is no way to treat repeat customers and for sure it wont bring them back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product, Happy User!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer in September 2018 and for the past three years I have been very happy with it. With three little children, the temperature alarm comes in handy whenever they leave the door open. It has also performed very well since we moved it to the garage, just as it did inside the house. I also got a very good deal on the price. All put together, I am one very satisfied and happy user of this excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture does not do justice. It was so much bigger than i thought and its Awesome. Love it. Highly recommend.

    I would recommend this to a friend
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