Customer Ratings & Reviews

I never bothered to measure the dimensions of this freezer so when it arrived, it did not fit through the door let alone into the basement. No problem, it’s in the garage. The bins are fantastic for organization and my OCD wife approves. It is completely silent and it chilled to temp at start up in no time at all. The energy saving alone was worth the price. I highly recommend this product to those who like to store large quantities of food and game.

This appears to be a redesign or different material is now being used which creates a leak in the top seal when this freezer is loaded. When I installed the freezer, I did not pay attention to the seal. The next day, after loading it from my old freezer I noticed a 1/16 gap in the seal at the center. I called GE, they sent out a tech and he said it needed a new lid. They had to order the lid and ship it to me then after receiving it I had to schedule another tech to replace it. When he replaced it, the same gap was there so they ordered a replacement freezer. When they delivered the freezer they set it up and removed the old one (I had to box up the frozen goods). Empty, the seal was fine and the lid sealed as it should. After placing all my frozen goods back in the basket the entire freezer bowed again and the same gap was there. I called and they scheduled another tech. After he inspected it, he came to the same determination, it is a design flaw and said there is nothing he could do to fix it and he would report it to GE, they will call me with a resolution and if they didn't call at the end of the week to call GE. They did not call so I called them. THey told me this is how it is designed and there is nothing wrong with the function. I told them there is for sure because the lid will not seal and it is leaking cold air. Now they are going to send another tech out in a week who is going to see the same gap as shown in the pictures below. This will be the 5th time I have had to take time out to wait for a technician to report what can be seen in the pictures posted. Also weeks have gone by waiting for the repairs so I can't return it. In the pictures below, you can see the corner is sealed like the entire top should be, the gap is in the center. This is the second freezer with the original exactly the same.

We are more than happy with our new freezer...it us extremely spacious...easy to store food in it and easy to access items from the bottom without almost falling into the freezer ...it is VERY quiet and the led light inside the freezer adds for ease of seeing what is in the freezer...we also like the freezer status lights on the outside of the freezer to help to assure that it is running correctly...

Seems sturdy and solid. Keeps cold and freezes fast. I have noticed ice buildup already in the left half of the freezer. Also, the lock does not bring the lid down right. When lock is engaged, you can still open slightly to allow the cold air to escape. Other than that, performing well.

I bought this 21.7 Cu Ft chest freezer after having a 40+ year old 15.1 Cu Ft freezer that was dying and packed full. I originally purchased the 15 Cu Ft version of this chest freezer and decided to change the order to the 21 Cu ft freezer 10 days before delivery. I felt guilty ordering such a large freezer for myself but felt I needed the extra space for basket movement. The freezers are shorter in height and much longer in length than the same cubic foot size older ones. This one would not fit in my basement where the old freezer was, so it is in the garage. If I would have purchased the 15 Cu ft chest, it would still be too big, 22 inches longer than the old 15 Cu ft one, 43" vs. 65". The baskets are wonderful and help to organize the freezer. Such a joy to find what you are looking for without rummaging through the freezer and have food topple as I look. It is so easy now to see what is in the freezer to plan a meal. The extra room is needed in order to allow the two layers of baskets to move left and right versus lifting them out. The LED light is wonderful and allows me to see everything in the freezer. The dividers in the very bottom are also very nice to create compartments of various types of food. I have had this 3 weeks and hoping I will love it for years to come. Looking forward to grocery shopping and have all the frozen items packed in the same bags to make for easy put away - from the trunk to the freezer, without going into the kitchen. Energy Star rating was a big plus in considering my purchase.

LOOKS GOOD LIGHT AND 5 TRAYS IS GREAT. LOOKS GOOD. WORKS GREAT

The size of the freezer is huge. The storage baskets are great to separate food. The light is awesome. I can see everything in the freezer without having to depend on room lights. This freezer is the best purchase I’ve made this year!!!!! But the freezer you won’t be disappointed.

Nice and cools very well. This is the biggest so far

It's bigger on the inside! Keeps cold, you're able to compartmentalize from frozen seafood, to ground beef, chicken, pork, you name it. If you're a bbq'er, smoker, it's a definite need for your garage.

The freezer is operating as it should and we had no problems hooking it up. It was delivered on time and the personal were courteous and put it right where I wanted them to.

THE BEST! THE BEST! THE BEST! THE BEST! THE BEST! THE BEST! THE BEST! THE BEST! THE BEST! THE BEST!

Exceeded expectations. Quick to cool. Plenty of capacity. The ease of removing the lid could have been a little clearer in the instructions (there is a wiring harness that needs to be disconnected remove the door entirely) but not everyone will have as tight a fit as we did. Very happy with our purchase and looking forward to filling it up and then some!

I thought this would be too big, but it is not and it has these great Trays that slide. It has a light to indicate if the power has been out, and if it is not level. I really love this Freezer

This is a great freezer. I had to decide to down-size or go up, I chose to go up. This freezer has tons of room and baskets and ridges to hold up the baskets. Very versatile. I am very happy with this freezer and would recommend it.

Needed a garage ready chest freezer, selected this one. Handles the cold perfectly, no issues with the internal temp while surrounding area is below freezing.

Best buy delivered my appliances in top shape, they were professionally installed andthe technicianstook their time to show me how to best operate the appliances for optimal efficiency.

Freezer is just as we needed, lots of room and the baskets make it nice to sort you food.

The service was great. It always helped as a backup for the business. Looking to buy another 2 units this summer and possibly more for the other two stores

Very good item... got alot space and freeze pretty good.

So far a month and a half it seems to be all that it says it is . Definitely large and we do like the type of baskets that came with this freezer.