Customer Ratings & Reviews

This is a great refrigerator the ice maker is amazing and the water is always fresh and cold!!

After so much research and consideration we landed on this one. But sadly it is not going to stand the test of time. The look is gorgeous and clean. The drawers and shelves are poorly made and flimsy plastic and I am afraid they will break every time I use them. The bottom drawer doesn’t stay closed on it’s own and jiggles a lot when u open it. Things freeze in the back of the fridge which is not good seeing as it’s a shallow fridge to begin with. The water dispenser doesn’t have a reservoir and is tilted forward, so every time u fill with a water cup it drips down the front of the door creating a water streak. Inside the freezer there is a ton of ice debris from the ice maker. It sprays ice chips all over the inside of the freezer and in the chute. I am so sad because it took us a long time to make this purchase and am so unhappy after owning it for only a few weeks.

Fits perfectly in my condo unit I just moved into. Delivery people did a great job of moving it up the stairs. Very spacious interior.

Works great! Delivery was easy and delivery staff was kind!

this fridge is soo perfect for my needs… i love the size, the LED light… very quiet too…

Good looking frig. Looks better (inside and out) than I expected. Never saw it in person. Very pleased.

I’d rate 4 out of 5, b/c doors do not stay even. Men have come twice to fix, but right door slips down again.

Great fridge for the price range. Shelves are adjustable which is helpful. Lighted ice dispenser is a plus.

This model has Many problems in the review of the people i changed this item 2 times and coming with the same problem rear weells can not ajust and came dented

In the beginning, after we received this appliance at the end of August 2019, it was working okay. But around 3-4 months later, the fridge started to run quite noisy. Not all the time, but at times, the compressor sounds like an outdoor power generator... and we are talking really struggling, in a moment when the temperatures outside were pretty cold. I should have called for service, but this was around the Holidays and my family was traveling, so we let it slip... And then, comes the COVID-19 pandemic, and our fridge starts to promptly misbehave. When we were just getting ice from the integrated ice maker, the fridge went dark on us. We pulled it out, and looked, the whole thing is sealed and there is really little we can do - and we are quarantined because of a person who lives with us with pre-existing conditions. After leaving it unplugged for a few minutes, then tapping on the back in the lower left side, miraculously, the fridge was back. We thought maybe this was just an isolated fluke, but nope. Happened just a couple of days again. I told my family, tough luck guys, you don’t use the ice maker anymore, until when we can call BestBuy technician to help fix the issue. Right now, we cannot risk to get Somebody with Coronavirus who is asymptomatic, to bring it to us... we are stuck with this appliance, so we wanted the rest of you to be aware.

Just received this new 2019 GE refrigerator to replace 2005 GE Profile. Been working great after 2 weeks of ownership. We chose this model b/c its much less money than the Profile version and found the only differences btw both was slide-in shelves and humidity controls on the drawers. All else seems the same and we saved $1K by going with this model. BestBuy did a great job of delivering the new unit and removing the old one + connecting the water line. This stainless steel model has showcase lighting and is fingerprint resistant. So far its keeping things cold, fits our space perfectly and looks great.

When our fridge from the 90s decided it was no longer for this world, this fridge was the best option! I'm glad I checked the dimensions though, as we definitely needed the counter-depth size. The fridge also just *barely* fit into the space of our previous fridge. It's quite snug. But it cools just fine! We keep a thermometer in the fridge side and it remains in the refrigeration temperatures. We also appreciate having the crushed ice and water feature again, though I've heard the replacement filters are quite expensive. We'll cross that bridge when we get there. We're just happy to have cold groceries again!

So far working great. Water is a little loud with filling, but works fine you just hear the water click on and off. Ice maker keeps up with demand. Love the look and overall design. Stainless front is easy to clean and stays clean. Shelves are good and easy to move. The ice bucket is a little hard to replace but once you get the hang of it it is fine. The lights inside are such an improvement to my old fridge. I will say I feel the interior space is a bit smaller than the regular depth fridge, But if having counter depth is important this one is a great choice.

Great fridge. we actually returned the Whirlpool fridge and bought this instead. This fridge is quieter. has better storage, sturdier shelving, and the ice machine does not spill ice on the floor. We recommend this one over the whirlpool side by side.

Fridge slightly less space than old GE profile model of virtually identical outer shell size it is replacing. It is nice and quiet and love the bright led lights. Regarding the service from Best Buy it was a very good and fast delivery and installation and removal of old fridge. I had a small issue with a part getting broken and Best Buy geek squad was there to support me and that’s why I chose Best Buy. They stand behind what they sell better than most other merchants. Thank you Best Buy this will not be my last purchase with your company.

Overall so far (3 weeks in), this has functioned well, with exception of the ice and water feature on the door. It is placed in a way that both ice and water come out at an angle and we have to carefully position a glass (especially a smaller or narrow glass) so that both don’t end up overshooting the glass and ending up on the floor and trickling down the front of the fridge. This was not an issue with our previous refrigerator. No issues with the adjustable shelves and storage. This a counter depth fridge but we don’t feel like we’ve lost any storage space in the small downsize from our last fridge. Also, the Best Buy delivery techs were great - friendly, respectful and helpful.

Overall an excellent side by side. It is a tad bit louder but not horrible. It produces a very good amount of ice but it would be nice if there was an extra ice function like we had on our last refrigerator freezer which was a lemon Frigidaire (do not buy that brand, their product is bad and warranty service is even worse.) The freezer side is a little snug but other than large things like frozen pizzas it accomodates what we need. We would definitely buy this model again as it has a decent amount of storage for our space which can only hold a counter depth unit.

THIS FRIDGE IS SMAL.LER THAN I HAD WHICH IS GOOD LOADED WITH SHELVING SO DIFFERENT ITEMS CAN BE KEPT TOGETHER PLUIS 4OR 5 DRAWERS ,HUMIDITY DRAWER GOOD 4 SALADS + I'M VERY HAPPY WITH THE WHOLE UNITY FROM TOP 2 BOTTOM, EASY 2 GET INTO ALSO AND THE ICE /WATER/CRUSHED OR CUBES ON DOOR EXCELLENT, PREVIOUS REPAIR MAN SAID BUY GE

Amazing Side by Side Counter-Depth Refrigerator- Stainless Steel purchased several weeks ago and I am very proud. Features are : Ice maker with off/on switch, Depth allows you so much space inside. Adjustable shelves allow you more flexibility, Door shelves are deeper allowing you more room to organize, Lighting is and excellent allow you to see from every angle. Alarm if the door is left Open Great!!!!! Price was very affordable.

We purchased this refrigerator about two months ago. We needed counter depth, affordable and quiet. It meets all three requirements.