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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $2,069.99

Customer reviews

Rating 4.4 out of 5 stars with 459 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its quiet operation, counter depth design, and well-functioning ice maker. Many customers also find it affordable and appreciate its adjustable shelves, fingerprint-resistant finish, and efficient cooling system. While some customers have mentioned that it has less space compared to other models, the majority of customers are pleased with its size and overall design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 459 reviews
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great replacement for dead LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design with great features. Our LG died on a Sunday, went online and purchased this, got delivered the following Friday. Delivery guys were great, took old out and brought new in (small fee paid when purchased). Very nice to have an ice dispenser again! Just two of us at home now, plenty big for us.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Fridge - Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a great buy. Although it did not come with the materials needed to install it (could just have been the water fitting in my house), the installation was quick and easy. The interior lights are super bright and the water/ice maker works perfectly. There is PLENTY of room in both the fridge and freezer. I recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE 21.8 Counter-Depth Side-by-Side

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a refrigerator that didn't stick out into the room. Because of the lack of physical size of course there is less capacity. We went from an old Whirlpool with 25 Cu. Ft. to this one with 21.8 Cu. Ft. For me and my wife that is fine, but I do not think this fridge would be large enough for a family of four. Works for us but its freezer capacity is rather small. Ice and water dispenser work great, no drips or leaks and the lights and controls work good too. Shelving is convenient with many height options. This fridge is quieter than our old one. Once after first installed it made an annoying sound when the freezer was cooling down. We noticed that there was some frost on the inside of the freezer so we turned the temperature from 0 degrees to 3. The frost went away and have never heard the sound again. We have had this fridge for a couple months and so far so good. We like this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! The water/ice maker works well. A little noisy, but it really delivers the ice! We chose this double door style to give bad backs a break getting out frozen foods. The finish does clean up finger prints nicely. It has three drawers on the fridge side which other brands didn’t. I’m very pleased overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    OK so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not hooked up for ice and water yet but good so far. Not sure how to level this model.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Superb, very cold, quiet, sleek, and attractive!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great. It arrived on time with no damage. It came in its box and with protection. It is quiet. There is a lot of room inside. I love and prefer side-by-side fridges over others. The Best Buy associate and deliverymen were patient, nice, caring, and understanding. The fridge gets cold fast and is a joy to look at. It's tall.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Quiet

    Rated 5 out of 5 stars

    good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and quiet, ice maker is fast and quiet, water could be faster but okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this refrigerator for a month but so far it has been good. Keeps the food cold and frosty.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 5 out of 5 stars

    Great counter depth fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had looked at a lot of fridges, but this one was in our price range and was a large enough capacity without being too big for our small kitchen. So far, I couldn’t be happier with it. There seems to be a lot of room (more than I expected) in the refrigerator part and adequate freezer space. Refrigerators have gotten SO expensive, so getting one that seems to be good quality and affordable made us very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great frige for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time trying to determine which product best suited my needs. After reading the reviews on several models, I could not justify the extra expense for the relatively few bells and whistles. This refrigerator ended up being the perfect fit. There is so much space, the ice maker is fast, and the appliances is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent for small places . It is compact althought perphaps not big enough for a big family . The counter depth is really made a different for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator is perfect. It was delivered ontime, very professional guys, very fast and very accurate. Thank you so much.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Ice maker

    Rated 5 out of 5 stars

    Very nice and exactly what we expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice counter-depth fridge. Love the water dispenser and ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Happy with this Refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this refrigerator. I like how it fits in my new kitchen being that it is a counter depth refrigerator. Both compartments are really spacious inside. I would recommend this refrigerator to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator with bad crushed ice maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase but could not give it 5 stars due to the ice maker. The cubed ice function works ok but the crushed ice makes a mess inside, which is not easy to clean up. The dispensing of crushed is is also a bit messy.

    I would recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 2 out of 5 stars

    Not Working Right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new purchase, less than one month old, and the ice maker is not functioning correctly. It keeps overfilling and clogging up the bin. Additionally, the on/off switch for the ice maker is missing, so I cannot turn off, have to keep emptying the bin every few days so as to not over fill. Geek Squad was no help, just told me to call GE as it is under warranty. Waiting to get this "new" fridge repaired. Also, delivery through Best Buy was not the best. It is off balance, and wobbles around, they left without checking that. I have also called Geek Squad, and was told that GE can take care of that as well. We shall see. I would avoid this product, and avoid Geek Squad coverage, not really worth the price as they do nothing to help when you need it. The fridge looks great, but definitely not worth the money and the hassle, still trying to also find if I can return or exchange.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    New GE refrigerator! We highly recommend it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new GE refrigerator! This refrigerator replaces our old GE refrigerator which we had for 14 years. Our new refrigerator is very quiet and it seems to be very well-made hopefully it lasts another 14 years? We highly recommend this GE model!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for your feedback. We're glad you are happy with your new refrigerator purchase and we’re sure you’ll enjoy great performance from it for many years to come. We appreciate your loyalty! Thanks for making GE Appliances a part of your home! Olga@GEA GE_Appliances

  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Awesome! Simple and does the job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, spacious and the doors are sure to close! There is a little extra force the refrigerator has when the doors close and I know this may seem silly but with kids, this is worth the purchase! This is a wonderful refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for about 6 weeks and so far it is great. Perfect for my needs. It is roomy, runs quietly and is very attractive in my new home. Have had GE appliances in the past and have been very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has been operating nicely and quiet, however the water dispenser is too short to fit my water bottle under it to sit on the shelf while dispensing. Looks like it only fits a cup we never use. The ice maker is so small does it does not permit you to dump ice into a cooler without multiple trips, so the ice melts before refill. The guys that delivered our unit were super good to work with and went beyond the call of duty to make sure we were happy with the installation. We also notice the figure print free feature was not that great on the stainless steel.

    I would recommend this to a friend
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