Customers regard the counter-depth feature as a perfect fit for their kitchens and appreciate the quiet operation of the refrigerator. They also express satisfaction with the color options, particularly the slate color. However, some customers have concerns about the limited space in the freezer and the insufficient lighting inside the refrigerator.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 77 reviews
Pros mentioned:
Counter depth
Rated 5 out of 5 stars
Great Refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am so happy with this purchase. I love that it is a counter depth and fits well into our kitchen. Haven't had any issues with it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the ice and water in the door. Quite a bit smaller than my old fridge. It will take a little getting accustomed to the smaller freezer. It is what it is and is working well so far!
I would recommend this to a friend
Rated 5 out of 5 stars
Stylish, slim and quiet refrigerator
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the slate version of this model, which was the only 27" depth (without handles) refrigerator I could find. It makes no sound at all (other than the occasional ice cube dropping into the cube bucket). I've had no problems that other reviewers have reported - it's quiet, I am satisfied with the quality of the shelves, there's no water leaking after I fill my glass, the two sides of the French doors are level. Some people may have gotten defective models, or GE may have slipstreamed updates to this model to address the complaints. There is slightly less storage space, somehow, in this model than in my previous 27" depth refrigerator purchased in 2006, but I don't have a lot of stuff to put in, so it's not an issue for me. I think this is an issue with all counter-depth refrigerators. I think this model may be somewhat overpriced at $2500-ish, but I bought it for the size as the other counter-depth refrigerators were an inch to an inch and a half deeper, which would not have worked for me.
This review is from GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint resistant slate
I would recommend this to a friend
Rated 2 out of 5 stars
not much room in the fridge compared to my last on
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad did a great job delivering and installing the fridge. The fridge has a small interior in comparison to the GE Fridge that I had in the same space previously. that's disappointing, as well as there was not a deli drawer. there was not much to choose from for cabinet depth fridges in black.
Hello Valued Customer - thank you for reviewing your refrigerator. We're sorry to hear this counter-depth refrigerator seems smaller inside than your previous model. We appreciate your feedback. We can assure you that GE Appliances is committed to quality and try to maximize space. Your comments are important to us as our product design division takes these suggestions into account when planning future products. Thanks for providing your feedback. NANCYatGEA
Rated 2 out of 5 stars
Very noisy-disappointing
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this refrigerator for several weeks. It's very noisy! So much so that I would rethink getting it. There was also a light that didn't work and I've been waiting weeks for a reply from the company. I'm very disappointed in this purchase.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hi there, thank you for reaching out with these concerns. We are very let down to hear that you are unhappy with the sound level and issues with the light, and we are so sorry for the inconvenience this has been for you. We do have a list of normal operating sounds and their cases that you may find helpful on page 32 of the manual, linked here: https://files.bbystatic.com/wvsBQaaP7WQH8cGGVgMBDg%3D%3D/Use%2Band%2BCare - As for the issue with the light, we would advise giving our parts team a call at 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET. We look forward to assisting you in any ways that we can, and please feel free to reach out with any additional questions or concerns you may have moving forward. -Elliot@GEA
Rated 4 out of 5 stars
Great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The family and I are very happy with this purchase. The only complaint is that it does not have a cheese/meat drawer in it. We have to use one of the shelves in the door for that stuff instead. Other than that, it's great!
This review is from GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint resistant slate
I would recommend this to a friend
Rated 4 out of 5 stars
Great relibality.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My last GE refrigerator lasted 23 years. This one is great, but it lacked the wine rack tray and shelf dividers which were shown on the website. Attempts to contact GE were not answered.
Nevertheless, it holds temps very well and the readout on the ice maker tells you the temp of the freezer and refrigerator. The Ice maker/water dispenser is great.
This review is from GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint resistant slate
I would recommend this to a friend
Rated 2 out of 5 stars
Not the best choice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ice dispenser delivers the ice with great violence. It jams frequently whether cubed or crushed. The delivery is also sloppy.
We purchased in haste, because the old fridge broke down. Food was rotting. Try not to buy when time is critical. Had this not been the case we would not have elected to go with this model.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doors will not line up, and do not close properly. 14 hours for installation. Fridge is swollen on top and will not fit into space. Unit is being replaced by Best Buy.
This review is from GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint resistant slate
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Items on side shelves slide out
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We realized that shelves bottoms on freezer door side aren’t full covered there are openings and some items slide out of the shelves. On refrigerator sides shelves are covered at bottom. They should be improved and be corrected
Hello, we appreciate your review. We’re sorry to hear of your concern regarding the gap in the shelves of your refrigerator's door and understand your frustration. We appreciate you providing us this feedback and we will pass it along to our refrigerator product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Pros mentioned:
Counter depth
Rated 4 out of 5 stars
Love the color.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the counter depth size and the led lighting.
The refrig is definitely smudge proof
This review is from GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Fingerprint resistant slate