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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 31 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.2 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the spacious interior of the 24.8 Cu. Ft. Bottom-Freezer Refrigerator, with many noting the ample lighting and storage space. However, some customers have expressed dissatisfaction with the small freezer, feeling that it lacks sufficient storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-31 of 31 reviews
  • Rated 5 out of 5 stars

    We are thrilled!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thrilled with this refrigerator! It has lots of room and doesn’t have that obnoxious water dispenser on the front door. We couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like it will meet our needs nicely. Looking forward to delivery in November.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quality. No issues and would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had it a week and love it. More room than any of my previous refrigerators. The bottom freezer has plenty of room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took awhile to get it but I haven;t had a new fridge in 11 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! It fits perfectly and has tons of room that we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator/freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was just as described and works like a champ.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleek design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase other than even with temperature turned up to the highest degree, everything freezes.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    Door problems

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upper door sags and you must push it hard to close

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello TexasTom, thank you for your review. We are sincerely sorry that your refrigerator door is not aligned properly and is difficult to close. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances

  • Cons mentioned:
    Door seal, Freezer size

    Rated 2 out of 5 stars

    Major negative features. Poor choice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this frig for about six months now. It was narrow enough to fit in the space occupied my our old frig, and it got a great review in Consumer Rep0rts, so we thought it would be perfect. Nope. I wish CR would re-review items after using them for a few months. This GE bottom-freezer unit would definitely get the thumbs-down. The longer I have it, the less I like it. Yes, it keeps the food cold. But don't they all? The worst feature of this unit is how the doors of both the fridge and freezer don’t’ shut firmly. We've had so many instances of everything in the freezer totally melting after the door didn't quite catch and shut all the way when someone has a late-night snack. When we notice this in the morning, it's too late. I thought we'd get used to this and become accustomed to shutting the door extra firmly, but that's not been the case. I've owned many refrigerators over the years, and I've never had one that shuts so poorly. Another negative--the light bulb in the freezer just burned out. It's an LED bulb, and it burned out in 6 months?! I'm guessing that a used bulb or a particularly low-quality brand was originally installed. Other negatives: the useable freezer space is very small. The bins have empty space below them that can't be used. There is non-movable space divider at the back of the top freezer rack that creates a tiny space. You can't move the divider to really use the area, so it's just wasted space. I also still miss having a water dispenser (which my old Amana bottom-freezer frig had) and a butter storage area on the door. I'd love to get a new frig, but after spending so much on this GE, I think we're stuck with it for a long time. These days all refrigerators can keep your food cold. It's the extra features that make the unit a good purchase or a lemon. This was a big purchase error for us.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 1 out of 5 stars

    Soooo Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appliances have always been GE and have gone the distance without issue. When it came time to replace the spec appliances that were in my home, of course, I turned to GE. Purchased this model 3 years ago (along with a GE range and microwave). LOVED it! Good looking, clean lines, brightly lit, adjustable shelves (good for storing tall items), no outside dispenser, kept food cold (no icy spots in upper compartment), felt solid, wasn't loaded down with unnecessary features, and it wasn't a side by side (I loathed my old refrigerator). It was a great value - at the time. Fast forward to the present and omg, it is incredibly, annoyingly loud! Called in an independent repair guy (who is also an engineer) and he balefully relayed it was a sealed system issue, the fridge was going to die, it was an expensive fix, and there were no guarantees that the fix would last. I guess every brand has a lemon, and lucky me got one! GRRRR! So, I am now looking at a new refrigerator many years before I anticipated another purchase.

    No, I would not recommend this to a friend
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