Customer Ratings & Reviews

We know your dishwasher not working as expected must be concerning, and we want to assist. If the Start light is flashing, this would generally indicate the door was opened or the cycle was interrupted. You can press the Start pad once and close the door within 4 seconds to start the unit, and press and hold it for 3 seconds while the dishwasher is running if you wish to cancel the cycle. If you’re not able to stop the flashing, you may want to try disconnecting the dishwasher from power for a couple of minutes before reconnecting; this resets the electrical components and can often resolve an issue. For a draining issue, you may want to make sure the drain and air gap are not clogged. Troubleshooting tips with more information on addressing potential issues are available starting on page 19 of the manual; that can be viewed on our GE Appliances website when you look up the model number and go to the product page. If you’re not able to resolve this situation and think service may be needed, that department can be reached at 833-426-3393. A technician would be glad to examine the dishwasher for any issues. -Sarah@GEAppliances

Hi there - Thanks for sharing your feedback. We're sorry that your dishwasher isn't cleaning or drying your dishes properly. We can understand how disappointing this must be and we apologize for your inconvenience. To improve the washing and drying performance, make sure that the incoming water temperature is at least 120 degrees F. We suggest running the hot water faucet at the kitchen sink before starting the unit. Additional tips and tricks can be found on our website by searching "Dishwasher - Poor Wash Performance" and "Dishwasher Poor Drying". We hope that this helps. All the best! -Mikayla@GEA

Hello, We're sorry to hear your disappointment in this dishwasher. We hope you were able to contact the retailer and take full advantage of your warranty. We want to offer all of our consumers quality appliances and we'll work to improve this dishwasher. Thank you.
-Sylvia@GEA

Oh goodness! This is certainly not something we enjoy hearing about. We're so sorry to hear about your dishwasher and understand how frustrating this must be. If you reach out to us on social media, we'll be happy to get you some assistance. Stay safe. Mike@GEA

Thank you for reaching out to us! We’re so sorry to hear about these issues you’re experiencing with your dishwasher. We understand just how frustrating this can be; therefore, we’re happy to help you troubleshoot. If this clunking is happening rhythmically, something inside is most likely hitting the spray arms as it rotates. To solve this, rearrange dishware inside the dishwasher, or run a cycle with a light load to see if anything changes. If you continue to experience issues, we recommend scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737. We hope this helps; kind regards – Matthew@GEA

We are sorry to hear you weren't happy with your new dishwasher. This model does have the Dry Boost feature that will get your dishes 7xs drier. We recommend always turning your hot water on first so the first fill will be nice and hot. Also using a rinse agent is really important. We hope that we can earn back your business in the future.

Hi there - Thanks for the review. We're sorry to hear that your dishwasher isn't working and closing properly. This isn't something we would expect from a new unit and we apologize for your inconvenience. Please make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737. Your comments for improvement with the quality are greatly appreciated. As we always strive to improve our products we'll be sure to share your feedback with our product design team. Thanks again! -Mikayla@GEA

We're glad you reached out. We recommend you follow the troubleshooting tips in the "Dishwasher won’t run" section on pg. 21 of the Owner's Manual. If this doesn't prove helpful, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.