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GE - 24" Front Control Tall Tub Built-In Dishwasher - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 46 reviews

85%
would recommend to a friend

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Page 1, showing1-2 of 2 Reviews
  • Rating: 1 out of 5 stars

    Terrible GE Experience

    Posted
    Jcase

    Our experience with GE Appliances has been an absolute nightmare. I purchased a GE dishwasher for my in-laws because their old GE died. I purchased the dishwasher for them to relieve them of burden while my father-in-law was in the ICU having just learned that he had stage 4 metastatic cancer. When the new dishwasher was installed, the nightmare began. The dishwasher LEAKED WATER from around the door on day one. For months my in-laws have been subjected to one repair attempt after another to finally be given a replacement offer. Since the model was already not manufactured anymore, the consumer relations associate offered a choice of 3 different dishwashers and “encouraged” me to take as much time as needed to look at the different models and call back on Monday. After speaking with my in-laws and settling on a replacement, I called to inform GE of the decision, only to be told that we needed to pay the UPGRADE COST OF $268. NEVER was I told that ANY of the models given would have ANY COSTS associated with it. I had to call my mother-in-law while she was at her husbands bedside in the hospital to inform her of the costs and give her a choice of different dishwashers. After this experience, I WILL NEVER buy another GE product, and I would suggest others do not as well. The dishwasher is crap and the customer experience has been even WORSE. The amount of time that has been invested in phone calls and meeting the repairman has been over burdensome, and the lack of integrity of the consumer relations department has been stunning. Do yourself a favor and AVOID GE.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    GE Dishwasher

    Posted
    Dishes
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am greatly disappointed in GE. I understand they have been bought out by Heier and the workmanship and quality is not there anymore. Our NEW GE dishwasher was installed 2/3/19 and being replaced by Best Buy 2/26/19 due to the motor going bad. WHAT??? Need I say more about the workmanship and quality. Praying the next new one is better but I sincerely have my doubts. This may be my last GE purchase.

    No, I would not recommend this to a friend