Customers are satisfied with the spacious interior, adjustable shelves, and fingerprint-resistant surface of the 25.1 Cu. Ft. Side-by-Side Refrigerator. They appreciate the ice maker and water dispenser, as well as the bright lighting inside the fridge. However, some customers have mentioned that the refrigerator can be noisy at times and that it may not have as much capacity as they would like.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 934 reviews
Rated 5 out of 5 stars
Great fridge
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge is amazing love the stainless look. Love that the fridge is finger print proof
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ice maker can’t keep up with a small family. After 2 years, two days before Thanksgiving, geek squad had to come fix it. They also have to order parts that will be delivered at our home, see you in a week! But wait! The condenser went out too, it wasn’t discovered until I noticed the temperature was rising and my food was thawed. Did I mention the repairmen had just fixed the ice maker two hours earlier? They even noticed the ice forming along the back wall and the thawed food. Not a word except that we needed to give the ice maker a couple hours to start making ice. An awful lot of food had to be thrown out. Next day, all the ice on the wall is gone and we found that the seal is broken at the back. We know the repairmen are going to have to order something else before it’s maybe fixed. I’ve received all ordered parts, but Geek squad keeps canceling the appointment, oops, we thought a part was delayed, then after FIVE CALLS and rescheduled appointments, the scheduler indignantly insists they understand our frustration but, sorry, the first available day is now Thursday instead of Wednesday. Maybe I’ll have a refrigerator by Christmas. I want a new fridge, definitely don’t want a GE dud.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It did not take long at Best Buy to see which fridges fit in my space and were in my price range. The time to purchase was fast. The delivery team worked quickly, helped clean up and were knowledgeable. I'm very happy so far with this refrigerator and with all the individuals who helped make it happen.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We like the refrigerator it did have a dent in the front door and i am waiting for a check to make up for it. The delivery men where great and made taking out the old refrigerator and bringing in the new easy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
worked fine for 16 months and now it won't cool. 4 months out of warranty and i'm out $1400. Stay away from GE products - they appear to be made poorly.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Black Slate
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hello, thank you for reaching out with your review. We are so sorry to hear that your refrigerator is not cooling properly so soon into its lifespan. Your frustration with this is understood and something we would love to look into further as this is not the ownership experience we strive so hard for. In this case, if you haven’t done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that your refrigerator is not operating properly. We hope this helps. -Chris@GEA
Pros mentioned:
Spacious
Rated 5 out of 5 stars
Has everything we need, great fridge
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I looked and looked for something decent that had good reviews from her and other sites. At first we were thinking of Samsung until I read the reviews on the ice maker issues. Then LG until I saw all the people have compressor issues. I wouldn't mind having a Whirlpool since it would match our other appliances but this GE refrigerator had more features that I was looking for such as- -Larger size that didn't stick out too much -Adjustable glass shelves -LED lighting -Large ice capacity -Reliability The large ice capacity was important since we like to fill up a small cooler and go places. Most of the other refrigerators have small ice compartments. So far its been a great appliance and no issues. Its quiet but you will here the ice fall when it has to some when the bin is empty. We also like the side by side models since its easier to find the frozen food you're looking for. It does have temp display on the front panel but it doesn't show you until you push the button to check or adjust temp. The stainless front seems to be fingerprint resistant but the handles are not. Oddly the handles match our Whirlpool appliances. All things considered we are happy with this model. Also, if you're weird like me and wanting this to match your other appliance brand, the GE front badge comes off and you can stick on your own badge. :)
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was hesitant to buy GE but learned they were bought out 3 years ago so it’s a whole new company-I purchased an extended warranty “in case”. This side by side is far nicer than my LG that died after only 4 years ( compressor) and half the price. LG did not repair nor replace my side by side but Best Buy will actually stand by the appliances they sell. This GE is quiet, shows no fingerprints on the exterior, offers 3 drawers for my perishable fruits, veggies, meats and I love the ability to move the shelves to accommodate tall beverages or fat melons.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased this product, and it has been an exceptionally good purchase. It is very comforting to know that you have a team that you always wanted to have. It is comfortable for the things you have in a home. The bonus of water and ice at the door is great. Does not open repeatedly. It is spacious and has many divisions to accommodate everything without any problem. The day I went to Best Buy to purchase a refrigerator, the sales representative Julio M helped me and with his knowledge he answered all my questions and helped me make the decision to purchase it.
The refrigerator has a capacity of 25.1 cubic feet, which means you have plenty of space to store food and drinks. The refrigerator has a fingerprint-resistant finish, making it easy to clean and always looking shiny. The refrigerator has glass shelves that extend from wall to wall, allowing for greater flexibility and organization of interior space.
The refrigerator has LED lighting that makes it easy to see food and does not take up additional space.
The refrigerator has three removable drawers with transparent fronts that provide the perfect environment to keep fruit and vegetables fresh and organized.
The refrigerator has an advanced filtration system that reduces impurities, lead and pharmaceutical residues from water and ice. The refrigerator has an additional shelf in the freezer that allows larger or thinner items to be frozen.
The refrigerator has hidden hinges that give it a more elegant and professional look.
The refrigerator has an external dispenser that allows easy access to clean water and filtered ice from the outside of the door.
The refrigerator has an automatic ice maker that can create cubed or crushed ice as preferred. The refrigerator has an electronic display that allows you to adjust the temperature precisely. The refrigerator has a door alarm that warns you when the refrigerator or freezer door has been left open for too long. The refrigerator has a slide-out freezer basket that provides additional storage options.
The refrigerator has an adaptive defrosting function that prevents frost formation and saves energy.
Based on the customer reviews I have found; This product has an average rating of 4.6 out of 5 stars. Most of the customers are satisfied with the design, capacity, performance, and quality of the product. Some customers have mentioned some drawbacks, such as the noise of the dispenser, the lack of adjustment of the shelves, or the difficulty in removing the protective tape from the drawers.
In conclusion, this product seems to be a good buy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this fridge after a part in my 10+ year old Kenmore (which we loved!) gave out, and it just made more sense to take the plunge on a new (and hopefully long-lasting) one.
After probably too much research, we decided on this one, and we are happy we did so. We now have more space, better tasting ice and water (the filtered water jug now gets much less use,) pleasant lighting and more features than our previous fridge. It's also easy to keep clean.
On to the delivery experience -- although we had a couple of hiccups with actually getting the fridge in place (first one had a few dents, etc.) Best Buy didn't disappoint in resolving. The delivery and Customer Service teams we worked with were very professional and made sure the end result was a very positive experience.
Finally... we did purchase the 5 year Geek Squad Protection plan. For $50/year, it just made sense... yeah, we may never use it, however one issue will probably cost more to fix than the entire plan.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We research many days checking different brands and reviewed before We finally decided to buy this refrigerator. I bought this refrig a couple of weeks ago and so far so good. My kids used water and ice dispenser multiple times a day. I like that it had lots of dividers and room in the refrig and freezer. It is one of reason why I decided to buy this one. It seemed to have more space than my old one even though it is the same size but different brand. The delivery guys are wonderful. They called before they come and provide estimated time of arrival. They are very careful with the refrig since it barely fit my front door. They explained about throwing the first batch of ice n water, asked if I have any question, etc.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great side by side! Ice maker works well and the bright lighting inside makes finding everything easy. Another big plus is it's quiet!! Adjustable shelving is a big help and it has a deli drawer...yes!
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s no more loud than any other refrigerator- the doors actually close properly as compared to my 10 month old Whirlpool french door fridge that our builder installed in thr spec home we bought last year. That fridge shot out ice cubes as if they were going to be launched into space. Ice chips EVERYWHERE, but mostly on my floor & not in our cups! Not this GE side-by-side. Having the rounded plastic cover at the dispenser level, completely prevents that issue from being a regular problem.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Closest thing you can find to the Profile version. Honestly, even the inside look identical. I asked the sales person what’s the difference, and they told me the Profile gas better stainless and materials, but otherwise same fridge.
Now, 2 days after install, it started leaking through the water dispenser. I scheduled a GE service, but after 2 more days before my appointment it stopped leaking so I cancelled the appointment. Now after 10 days, it started leaking again, so another service call. This time I won’t cancel whatever happens.
The inside of the fridge and freezer side is amazing. Lots of space and LED lighting. It sticks out about 4-5 inches from my counter, but considering how much room I get in return it’s worth it. The ice bucket took a little more than 5 full days (60 hours) to get full, and during that time, fridge makes a lot of noises. Overall, it’s a good fridge, but GE needs to pay more attention to quality control.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is the same size and the one I replaced but it holds so much more and the quality is better. I really like the amount of space each shelf has and the large amount of items that can be held on them. Plus the added feature of being able to see all the items without them being totally lost behind the items in the front of the shelf.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I do love my new fridge! I have plenty of room, so happy with the many drawers and shelves. Great ice maker-it started making ice within a couple of hours. Didn't even expect that! It looks great with my stainless steel range and microwave. In my opinion, it isn't loud when it is running. I really like that there is a temperature control on the outside of the fridge, which can be adjusted if needed, and the temperature inside the fridge and freezer can be checked there as well. I could have given it 5 stars except the door handles are not fingerprint resistant. But I have to also say that I was thoroughly impressed with the delivery guys!
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this fridge. The lighting and storage space is wonderful. The water/ice delivery to door is so convenient. But most of all... The filter is a BREEZE to change in the upper right hand side of fridge! Price was very fair. Delivery guys did an exceptional job. They were polite, respectful of our home, and very knowledgeable. I just wish it came in our previous color of 17 yrs ago Shiney Black. It never showed any finger prints. This new fingerprint free stainless is better than regular stainless, but not as good as the shiney Black that's not available anymore.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery was on time. Men who installed refrigerator did a great job. Like the color and inside features. I especially like the inside lighting. Everything is visible. Ice and water dispenser works well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was eager to get my first side by side fridge but am not thrilled with how easy stainless shows fingerprints. To its credit, this model is fingerprint resistant. Additional pros are that its quiet and spacious. The only con is that I'm fearful the shelves are too thin. Any amount of decent weight on a shelf and it seemed to bow in the middle. We've learned to put the heavier items at the edges where it is better supportive. This is a big negative but can be worked around if you have a family that is conscientious about where to put things.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this refrigerator a few months ago and I am very happy with it. It has a lot of space for both fresh and frozen food, and the shelves and drawers are adjustable and easy to clean. The fingerprint-resistant stainless steel finish looks great in my kitchen and it doesn’t show any smudges or marks. The external dispenser is very convenient and it provides filtered water and ice with a touch of a button. The LED lighting inside the fridge is bright and energy-efficient, and it makes everything easy to see. The freezer has a slide-out basket that is perfect for storing frozen treats or ice packs, and the glass shelves are sturdy and durable. The refrigerator also has a door alarm that alerts me if I leave the door open too long, which helps me save energy and keep my food fresh. The refrigerator runs quietly and efficiently, and it has a sleek and modern design that complements any decor. I would highly recommend this refrigerator to anyone who is looking for a spacious, stylish, and reliable appliance and don't forget the extended warranty. Additionally, I would like to thank your sales representative Julio for his effective treatment and, without a doubt, for his expert comments that helped me make the decision to purchase it.