Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1150 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, capacity, and sleek design of the 25.1 Cu. Ft. Side-By-Side Refrigerator. Many also find the LED lighting and quiet operation to be valuable features. However, some customers have expressed concerns regarding the ice maker performance and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,150 reviews
  • Rated 3 out of 5 stars

    Get your dimensions right!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The drawers seem very flimsy of plastic. Not solid feeling. I had to cut out the bottom of my cupboard trim since the 69” height was not true!!! The center area of the top of the frig bulges up adding another 1/2”. NOT GOOD!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      The overall height of the GSS25IYNFS is 69 1/2" as listed in the "Specifications" section on the product homepage on BestBuy.com. Thanks for sharing your feedback about the drawers, that we'll be sure to forward to the appropriate team. We appreciate you being part of the GE Appliances family. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator keep stuff cold Fits well into my refrigerator space good lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement side by side refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good lower end refrigerator to replace a 15 year old higher end GE frig that wasn't working. I kept some of the shelving from the old refrigerator and they fit perfectly in the new one. I should have kept all the shelves as the high end model had better quality shelves that I could have just transferred to the new one. Delivery and installation was smooth and finished in about 45 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has plenty of space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. I have space to fit everything and there are plenty of compartments.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love our GE Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love our new fridge and the install folks were great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all very satisfied with this purchase. Ice machine keeps making ice after the container is full and over, and wish it was a little more spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It seems to be a very good initial product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No title

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this purchase. Very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Nightmare

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought an LG before because they are more modern looking and have more options to choose from. But if you want a good quality refrigerator that will last you then there is nothing like a GE.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best. No cold water. Ice cubes too large.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm somewhat happy with this fridge. The freezer and ice cube dispenser work well, though the size of the ice cubes are too large. Its disappointing that the water dispenser does not release chilled water - you have to manually add (extra large) ice cubes to the lukewarm water to get cold water!! Extremely annoying!! Secondly, the fridge side does not get cold enough and things are just a little colder than lukewarm. Items usually have condensation on them, and just don't feel very cold. The door alarm goes off only if the door is left fully open for a few minutes, and does not work if the door is partially sealed. So, a little disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Freg

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the no finger prints . Fits perfectly into the area i have. It works for my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, love the third drawer for lunch meats, cheese etc. Also has an alarm that sounds if you should leave doors open.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Refrigerator for cost!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time service, and great customer service, new the prodothat they were selling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE was the best value for the features I desired. It doesn’t have alllll the bells and whistles like some of the other models but I would recommend avoiding any LG based on my last experience and the class action suit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My complaint about your geek squad service was that they couldn’t take the old refrigerator and the microwave oven out the back door without assessing additional charges.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New refrigerator is working well. Really like this one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I liked the features, but did not fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated it 4 out 5 for for the Best Buy buying experience. I needed to exchange. The height listed on bb.com was for the unit to fit into my opening, and did not list the height of the front door. I could not open a cabinet door above the unit. The door height is not listed in the dimensions on the site.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review of new refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great for the price, easy to use and looks wonderful in our kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good size refrigerator, can fit both large and small items in door.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse purchase ever

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since installation, there are black particles in the ice that are unseen until the ice melts. We refuse to use the ice. GE has been to work on this refrigerator more than five times. They have denied the escalation of honoring their warranty. We have unsuccessfully requested BB intervene. Worse of all, we bought the suite of matching appliances. We will likely need to buy a different refrigerator and it will not match the other appliances which cost twice as much, so they will not be replaced.

    No, I would not recommend this to a friend