Customer Ratings & Reviews
- Model:
- GSS25IGNWW
- SKU:
- 6332598
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the overall performance, capacity, and sleek design of the 25.1 Cu. Ft. Side-By-Side Refrigerator. Many also find the LED lighting and quiet operation to be valuable features. However, some customers have expressed concerns regarding the ice maker performance and door alignment.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door alignment
I can hear it across the house in my bedroom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of garbage. Louder than my previous fridge that was 15 years old. First one was super noisy, ordered another and even louder. Not to mention you cannot level the fridge and both I got were wonky. Doors are not level either.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - This is not the consumer experience we would expect to hear and apologize for the issues you have had with your refrigerators. We can certainly appreciate your frustration and apologize for your inconvenience. We would encourage you to have service out to take a look at the refrigerator to check on the sounds you're hearing and to have the leveling issues with the refrigerator and doors resolved. We wish you all the best. Vikki@GEA
- Cons mentioned:Ice maker performance
would not buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker and water stopped working after 10 months, errors on control panel, compressor never shuts off 2 week wait for warranty service-big inconvenience
No, I would not recommend this to a friend Poor Customer Service/Massive Delivery Delays
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this refrigerator Jan. 2 with an initial delivery date of Jan. 28. 72 hours before delivery, it was rescheduled for Jan. 29. One day later, I got a text saying that I needed to schedule the delivery, only to find out it had been cancelled, with a new ESTIMATED deliver of mid-April. That's right, 3 1/2 months waiting for delivery, and without any discount, refund or compensation.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know any delay in receiving your refrigerator must be frustrating, and we regret the trouble you’ve had. We are manufacturing our appliances as quickly as possible, and your feedback will be shared with our team for review. We recommend reaching out to Best Buy (their customer service can be reached at 1 (888) 237-8289) for the most up-to-date information on your delivery; we do not have access to your specific order with Best Buy, so your dealer will be your best source of information. -Sarah@GEAppliances
Terrible G.E.Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this model refrigerator the Led lights in freezer continuous go out I. Hired G.E.repair man to fix it and 2 months later it goes out again also ice maker is very slow in making ice we are constantly out of ice. Change filters on a regular basis . Just a terrible product customer service don't care so this will be my last G.E. Appliance I buy and I'm spreading the word to friends and family's in not to buy G.E. and get ripped off
No, I would not recommend this to a friendDisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge kinda sucks. The ice maker started being loud after a few months. Really disappointed. Also, it feels really cramped and nothing really fits right in the freezer.
No, I would not recommend this to a friendUnsatisfied Senior citizen.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive owner/user operating manual on refrigerator. Very inconvenient to Senior citizens customer on trying to learn refrigerator/freezer operations.
No, I would not recommend this to a friendCame with A big dent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy who deliver it took a picture of a big dent on the side and said his boss would call me ,that was like three weeks ago. I try getting through to people but Was kept on hold for long periods of time to where I had to hang up. Never ordering from Best Buy again.
No, I would not recommend this to a friendSteph
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WORST experience ever!!! Bought a new refrigerator 2 years ago and freezer won't freeze. Cost to purchase was $2k, warranty not covered so would cost $1k to repair. GE IS HORRIBLE DO NOT RECOMMEND!!!!
No, I would not recommend this to a friendGood fridge but very poor delivery service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The contractor that Best Buy chooses to use sent out too small guys who were not strong enough to move the new refrigerator up the stairs to my house and so the fridge was not delivered. Bought the same fridge from Lowe's for the same price
No, I would not recommend this to a friendDisappointed...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were specifically looking for a fingerprint resistant stainless steel - and this is exactly what this fridge description said. However, the part that one touches the most - the handles - is not fingerprint resistant. I find this very misleading, almost fraudulent. The fridge doesn’t come with an egg container or a butter dish. Not happy with the product.
No, I would not recommend this to a friend