Customer Ratings & Reviews
- Model:
- GSS25GGPBB
- |
- SKU:
- 6475444
Customer reviews
Rating 4.4 out of 5 stars with 187 reviews
(187 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the spaciousness, affordability, and ice maker of the 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser. They appreciate the design, great service, and brand reputation. However, some customers have concerns about noise, temperature control issues, a long wait for replacements, and the size of the refrigerator.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, much better than the french door model.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 2 out of 5 stars
Done with GE after 40 years.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying nothing but GE appliances for 40 years, this is my last one. A special bypass plug is needed if you dont want to use the water filter. Water and ice will NOT get generated when the filter is expired. In addition, it is very noisy. Never again after 40 years.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High Gloss White
No, I would not recommend this to a friend - Cons mentioned:Ice quality
Rated 1 out of 5 stars
Worse purchase ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since installation, there are black particles in the ice that are unseen until the ice melts. We refuse to use the ice. GE has been to work on this refrigerator more than five times. They have denied the escalation of honoring their warranty. We have unsuccessfully requested BB intervene. Worse of all, we bought the suite of matching appliances. We will likely need to buy a different refrigerator and it will not match the other appliances which cost twice as much, so they will not be replaced.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate
No, I would not recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
GE Slate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator freezer combo. Love the design and the space.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
My Christmas GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Fantastic ! the fridge is a wonderful Product !
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice quality
Rated 2 out of 5 stars
Temperature Issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought GE would be a reliable product. But since purchasing this refrigerator, I’ve had problems with temperature controls. The freezer doesn’t freeze the food properly at either recommended setting. And the refrigerator is freezing food. I’m very disappointed and regret my purchase.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear that so far your unit has not been working properly and causing concerns. We can understand how disappointing that is. We would suggest reaching out to our service line and having one of our service technicians come out to look at your refrigerator to see what could be causing the issues. We will list the number here-GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed. We are confident they will be able to get your unit working properly. If we can help with anything else in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice refrigerator and I purchased it at a great price.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High Gloss White
I would recommend this to a friend Rated 4 out of 5 stars
Needs a deli drawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing the deli drawer I had in my last fridge. I didn’t think it would matter but it does.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big fan of GE appliances. Good design for the space I needed.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Very Pleased With Everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge arrived within the 4 hour time frame given to me, and the 2 men who came to the house did an excellent overall job, including taking out the old fridge and putting in the new unit along with hooking up the new water line for ice/water. They had a minor problem with the water hookup, but made sure everything was in working order, including making sure the unit was leveled properly. They also helped me put a rear entry door that I had removed to get the unit in back on its hinges. They cleaned everything up and showed the features of the control panel on the fridge before they left. PERFECT!! Also, a shout out to the sales person in the store who was very friendly and helpful in the purchasing of the fridge.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Shop more!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had shopped more! I love having a new fridge but for me it isn’t big enough!
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good response to damage issues. Handled professionally and courteously. Thank you.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 3 out of 5 stars
Well designed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a well designed refrigerator, but it arrived with some defects, so it is being returned.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High Gloss White
I would recommend this to a friend Rated 5 out of 5 stars
GE REFRIGERATOR
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new refrigerator. It’s the first time I’ve ever bought my own. I recently bought a house and when I saw the refrigerator, I fell in love with it and knew it would look good in my kitchen.
I would recommend this to a friendRated 1 out of 5 stars
Disappointed with GE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First refrigerator died in less than 65 days. Second refrigerator is dented and tbe temperature is not working correctly. Do Not want to try a 3rd time with GE. Switching to Whirlpool.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
So far so good.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Its been a few months. 1 light on the display panel has gone out though. 11111111111111111111111111111111
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High Gloss White
I would recommend this to a friendRated 5 out of 5 stars
Amazing install team!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jason and Daniel are amazing. They were very helpful! They did everything perfect and ensured I was happy with the install before they left.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate
I would recommend this to a friendRated 1 out of 5 stars
Dawn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst experience I have ever had. The delivery date was screwed up. Then the refrigerator was not working. Supposed to fix the door electronics the next week. They cancelled that appointment. Called for some kind of information and talked to someone I could not understand. She said they would replace the refrigerator in another month. I canceled the entire sale and they are picking it up next week. Since then we have gotten a new one in two days from another business.
No, I would not recommend this to a friend- Cons mentioned:Drawer quality
Rated 2 out of 5 stars
Not so great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this refrigerator for a little over a year and the bottom drawer broke immediately. Poor design. There’s no cheese drawer and not very much space in the refrigerator.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
GE 25.3 cu ft refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Good quality so far. We used it for about a month now and no quality issues, No problems for our family.
This review is from GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend























