Customer Ratings & Reviews
- Model:
- GSS25GMPES
- SKU:
- 6475449
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the spaciousness, affordability, and ice maker of the 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser. They appreciate the design, great service, and brand reputation. However, some customers have concerns about noise, temperature control issues, a long wait for replacements, and the size of the refrigerator.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Drawer quality
Missing drawer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is missing a dairy drawer in the middle. The way it is isn't convenient.
No, I would not recommend this to a friend GE 25.3 Cu Ft Side by Side hit a home run
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice and Water dispenser in Slate. Ordering appliances online was a first for me. I love our new refrigerator. Everything stated online including the color was as I anticipated. I'm happy with our purchase.
I would recommend this to a friendUnhappy with the product and service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker keep failing :-(. I would like for Best Buy to exchange my refrigerator please…
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having this issue with your icemaker. The icemaker is held up inside your freezer with 2 screws on the side wall. If you are still having this issue, please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-426-3393.
Small interior
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The interior is too small. We had to purchase a lazy susan to get to our products.
No, I would not recommend this to a friend- Cons mentioned:Ice quality
Broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water dispenser is broken. The technician that installed it told me it was broken. Then promised to contact Best Buy. It’s still broken and no one has followed up.
No, I would not recommend this to a friend Poor Customer Service/Massive Delivery Delays
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this refrigerator Jan. 2 with an initial delivery date of Jan. 28. 72 hours before delivery, it was rescheduled for Jan. 29. One day later, I got a text saying that I needed to schedule the delivery, only to find out it had been cancelled, with a new ESTIMATED deliver of mid-April. That's right, 3 1/2 months waiting for delivery, and without any discount, refund or compensation.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know any delay in receiving your refrigerator must be frustrating, and we regret the trouble you’ve had. We are manufacturing our appliances as quickly as possible, and your feedback will be shared with our team for review. We recommend reaching out to Best Buy (their customer service can be reached at 1 (888) 237-8289) for the most up-to-date information on your delivery; we do not have access to your specific order with Best Buy, so your dealer will be your best source of information. -Sarah@GEAppliances
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge kinda sucks. The ice maker started being loud after a few months. Really disappointed. Also, it feels really cramped and nothing really fits right in the freezer.
No, I would not recommend this to a friendCame with A big dent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy who deliver it took a picture of a big dent on the side and said his boss would call me ,that was like three weeks ago. I try getting through to people but Was kept on hold for long periods of time to where I had to hang up. Never ordering from Best Buy again.
No, I would not recommend this to a friend