Customer Ratings & Reviews
- Model:
- GSS25GMPES
- SKU:
- 6475449
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers value the overall performance, capacity and design of the 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser. Many customers appreciate the ample space and find the temperature control and lighting to be satisfactory. However, some customers have expressed concerns regarding the noise level, drawer quality, and ice quality.
This summary was generated by AI based on customer reviews.
Dawn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst experience I have ever had. The delivery date was screwed up. Then the refrigerator was not working. Supposed to fix the door electronics the next week. They cancelled that appointment. Called for some kind of information and talked to someone I could not understand. She said they would replace the refrigerator in another month. I canceled the entire sale and they are picking it up next week. Since then we have gotten a new one in two days from another business.
No, I would not recommend this to a friendAmazing install team!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jason and Daniel are amazing. They were very helpful! They did everything perfect and ensured I was happy with the install before they left.
I would recommend this to a friend- Cons mentioned:Drawer quality
Not so great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this refrigerator for a little over a year and the bottom drawer broke immediately. Poor design. There’s no cheese drawer and not very much space in the refrigerator.
No, I would not recommend this to a friend GE 25.3 cu ft refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Good quality so far. We used it for about a month now and no quality issues, No problems for our family.
I would recommend this to a friendNot so very happy currently......What Geek Squad??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new GE refrigerator was delivered and installed today. It took 6 weeks to get it after ordering it online. The refrigerator failed the first day here. Now we need to wait another 3 weeks for a replacement to arrive. The Geek Squad guy said, "We don't repair them, we just send them back." We think that they need a better Geek Squad...
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for sharing your experience with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this delay has caused you. This is certainly not the experience we wish for our consumers to have, so please know that we’ll be happy to share this feedback with our product team. Thank you for your invaluable patience; if you ever need additional assistance, please know that you can always reach out to us. Wishing you well – Matthew@GEA
Horrible customer service when it comes to deliver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited since November 12th for the fridge . It was to be delivered December 8th . The delivery driver had a personal issue to deal with. I do not blame the driver for the rescheduling. I do blame Best Buy for the inconvenience. I have to wait till December 30 for the fridge. I DO NOT RECOMMEND YOU BUY MAJOR APPLIANCES FROM BEST BUY . I have to wait 7 weeks now for a fridge. If I see the same deal from competitor. I will cancel Best Buy and buy their fridge. At least they have it in stock and I won’t be waiting 7 weeks
No, I would not recommend this to a friendrefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing I like is the ice and water on the outside
I would recommend this to a friend- Pros mentioned:Capacity
GE Refrigerator - Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! The bisque color was difficult to find but it matches perfectly with our other appliances. Quite spacious!
I would recommend this to a friend - Pros mentioned:Overall performance
side by side refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.extremely happy with this ge refrigerator,just what I was looking for & needed! Great service with delivery & set up.
I would recommend this to a friend Bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It started having issues and leaking water one week after it arrived..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to assist you with your refrigerator leaking. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had my new GE refrigerator a little less than a month, however it is working perfectly and am hopeful it will still be working 23 years from now as did its predecessor, also by GE!
I would recommend this to a friendGreat fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. The stainless matches all my other GE stainless microwave, oven, cooktop, vent hood, and dishwasher. Installer did damage one of my walls bringing it in but Best Buy is taking care of the repair.
I would recommend this to a friendWould buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but delivery and communication was a fail. Item did not deliver as indicated.
I would recommend this to a friendRecommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you buy a surge protection with all that electric equipment, especially fridge and GE fridge. I believe is a good brand to have.
I would recommend this to a friendGE SIDE BY SIDE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY EASY TO GET STAFFER MADE SURE IT WOULD FIT ALL I DID WAS GIVE HIM DENZEL MY SPACE MEASUREMENTS AND HE DID THE REST
I would recommend this to a friendNew Friggie
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good replacement; very similarto our old Kenmore frig. Bisque is best color.
I would recommend this to a friend- Pros mentioned:Design
New GE frig recieved yesterday
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this GE refrigerator and it was delivered yesterday. So far so good. Best Buy Delivery service was very good, delivering and installing this GE refrigerator, while skillfully removing my previous purchased Frigidaire refrigerator that failed to last longer than 2 months. I look forward with this GE refrigerator lasting much longer and I added the BestBuy geek squad 3 year warranty to extend my regilar warranty period. I also enjoy the 2 tone color with the doors being stainless steel, while the rest of refrigerator being a black color, which matches my other black and stainless steel colored appliances.
I would recommend this to a friend GE refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satifies with my new refrigerator and the delivery and installation
I would recommend this to a friend- Pros mentioned:Overall performance
Attractive Side-by-side
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice ice and water dispenser on the outside. attractive side-by-side stainless steel. Like a lot of GE refrigerators has an issue with maintaining an even temperature. But there is a good warranty so just make sure you if you have that issue to get a tech out during the warranty period.
I would recommend this to a friend Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Love the glass shelves. Wish the doors had more sturdy built in shelving instead of plastic slide ins but otherwise overall a great refrigerator
I would recommend this to a friend