Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Winter Sale Deal
Your price for this item is $2,098.99
The comparable value price is $3,239.99

Customer reviews

Rating 4.1 out of 5 stars with 33 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 27.8 Cu. Ft. French Door Refrigerator's spaciousness, design, and fingerprint-resistant finish. Many customers mentioned that they love the slate color and how it complements their kitchen. However, some customers have expressed concerns about the noise level of the ice maker and the refrigerator itself, as well as the occasional issue with the light not coming on when opening the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Rated 5 out of 5 stars

    Very spacious, well lit Black Slate fridge.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the exact fridge I wanted. Other vendors did not have it in stock because of the color. I did not want stainless steel. This fridge has the dual ice maker capability. Everything is very well lit and the two produce drawers are higher up, which my husband loves. It makes it easier to see what is in them. The only thing I do not like about it is on the left side door, the racks are very narrow. Still figuring out things to fit in there. So far the skinny small sesame oil bottles fit, some spice jars. But the right door makes up for it, holding large items, including juice and milk. The color of the front looks like a dark black led and the sides are a darker more matte black. Also on the front ice/water panel, the words " water/ crushed /cubed" dont light up even if you press light. But we have just memorized the settings (for nighttime use)

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Water dispenser

    Rated 4 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is everything I hoped it would be! The lighting is excellent, and the set up inside makes it easy to find and retrieve items. My only concern is that the water dispenser drips after getting water and is a bit noisy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It is not unusual to see a few drops of water dripping from the dispenser on your refrigerator after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. If water drips long after the dispenser was used, we recommend calling Bodewell, our service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your refrigerator evaluated and repaired as needed. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance, Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Like It

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge however it's very loud. We can hear fridge running over the TV if volume is low service guys left green plastic pieces sticking out around edges of the rubber lining. Size is great and overall function is good No problems so far!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Lauren

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new GE Refrigerator! The ice maker, beautiful finish and lots of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the look of our new refrigerator. It has adjustable shelves and will store a tremendous amount of food

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Overall Great Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all its a wonderful fridge. We upgraded from a 17 cu ft. to this massive 27.8 and are mostly pleased with its performance. One thing I love about this fridge compared to others is that you don't lose half a shelf inside the fridge for the ice maker or the water filter. Now onto the negatives: Even after adjusting our doors to the maximum level of adjustment, we were never able to get them perfectly lined up the way they should be. This has caused the shelf on the left door to scratch against the right door when we open just the left door. For a two person family, the ice maker struggles to keep up with our ice consumption on a super hot day. I do wish it made ice a little faster or had a "turbo ice" feature that we could turn on to get more ice. We have to try and create a surplus of ice by dumping excess ice into a bucket in the freezer on cooler days in order to make sure we have enough for the hot days. The bottom of the fridge puts off considerably more heat that I would like. Walking past it, you can feel the heat on your feet which worries me that its going to cause long-term damage to cabinets or floors. All in all, its a good fridge. It had the features we wanted, so we can live with the bad.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Water dispenser

    Rated 5 out of 5 stars

    Excellent fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It’s beautiful and matches our cabinets. We replaced a Samsung that the ice maker kept freezing over. I understand where people say it is loud. But I think that is because more and more homes have open concept so the kitchen and living room are together. Otherwise you would never notice

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    GE Refrigerator

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, love the color black slate, goes with my other appliances perfect. Love all the lights inside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality GE Black Slate Frige

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with the quailty or finish on this black slate finish. Looks great, but cane with a small scratch on front of freezer area. Also on top outside edge that is noticeable from front view. Bigger issue is once putting items into and on main shelves in fridge seemed like was poorly built. Apon further inspection thrre are 2 screws that hold center main rack support bracket in place. Top screw is stripped out...loose n falling out of top hole...makes shelves loose n sloopy. Poor design for such expensive long term appliance. Will be returning for amount we spent no reason to except in such poor shape.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Glad I purchased! Was highly Impressed and a nice addition to the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Storage space

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fingerprint resistant and lots of space adjustable shelves is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great. The two gentlemen that delivered and set up did a perfect job, polite, efficient, and the best ever. Perfect in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Spacious Fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and love the layout, the only issue is getting used to the smaller storage of ice in the door but does have the option of an additional ice maker in the freezer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warning QC will be preform you

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their refrigerator has not stop leaking water or ice until we somehow locked the dispenser . we were to get a new dispenser bar within a week. We are now told it will take a month to get the part. Obviously parts are hard to get. It seems that QC is done by the customer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your patience as we work to get your dispenser part delivered. Once installed, your refrigerator will perform smoothly, and we’re confident it will meet your expectations for reliability and convenience. GE_Appliances

  • Rated 5 out of 5 stars

    GE Slate

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love no fingerprints like seen on my stainless steel. Very roomy exactly what we were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be built well and so far no issues. Black slate looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is actually Grey Slate, and I really love my refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 1 out of 5 stars

    Do not buy!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this fridge delivered on June 30th, 2020. To this day not even 90 days and I’ve called service on it 4 times already! Water leaks and the technician said that’s just how the fridge will work. Drawer for vegetables is broken that part was ordered in August still waiting on the part to this day. Freezer light went out. Now the freezer isn’t freezing. I bought the warranty with Best Buy and after tired of dealing with GE I called Best Buy so they can see all the issues I’ve had...guess what they referred me back to the manufacturer even when I bought the 5 year warranty plan. So now here I am with food that has gone to waste and a fridge that I regret so much buying!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Newfridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and color, quiet ice maker. Smartly tells you if door is a jar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious for all the food for your my family.

    I would recommend this to a friend
Sponsored