Main Content

Customer Ratings & Reviews

GE - 27.8 Cu. Ft. French Door Refrigerator - Black stainless steel-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 227 reviews

89%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-6 of 6 Reviews mentioning:
drip
  • Rating: 5 out of 5 stars

    Love the refrigerator

    Posted
    Happy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Only problem I've had is that it drips water after you use the water dispenser, otherwise love it

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Nice Fridge!

    Posted
    ossey13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Overall very pleased with the fridge, looks very nice and has plenty of space and features. Only negatives, which are not too bad, are the noise level is on the high side and after filling a cup of water there is frequently an extra drip or two that will drop and sit on the tray.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A few issues, but not horrible

    Posted
    KayCee

    I do love the look of the refrigerator. I feel the handles show fingerprints and I have to wipe it down at least 3 times a day. I wish they would have made the handles fingerprint free because that is where the the refrigerator is touched the most. The finish on the actual refrigerator is fingerprint free. The ice maker is a little small and serves us well for two people. I keep a gallon size bag of ice in freezer for drinks for a crowd. I can always go get ice so I much rather have more room in refrigerator/freezer. Besides from the fingerprints on handles, the water spout drips and is continuing to drip. I wipe it up when I have to wash the handles. I worry about the drip because of my hardwood floors. All and all I like this refrigerator so far but have only had it for 3 months.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Fridge

    Posted
    JohnH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a great fridge. Love the space inside. Great features. I do wish it was finger print proof. Also, the water dispenser does drip after use, but nothing more then a quick wipe with a rag.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Fridge OK but Achilles Heel is the Ice Dispenser

    Posted
    SaltNPepper

    I really like this refrigerator a lot, with the exception of the ice\water dispenser. The refrigerator is very roomy, and you can fit a ton of stuff into the top and bottom freezer. The slate color is especially nice as is the fingerprint resistant finish, which holds magnets by the way. The ice maker is in the left door and saves space. Ice output is adequate, so I would not bother for a 2nd icemaker in the freezer. The dispenser is what I have issues with. The ice chute clogs daily, so you have to open the door, take out the ice bucket and clear the clog. If the chute clogs, water collects on the drip pan, which has no water draining channels or holes. Water puddles on the drip pan and runs off of it when you open the door. Most of the runoff winds up on the freezer door and on the floor. If you don't hold your glass high in the dispenser, water and ice go everywhere. So other than the ice\water dispenser, this is really nice refrigerator. I'm returning mine for a GE side by side which has a much more user friendly ice\water dispenser. One last thing, the touch sensitive control panel on the dispenser is not back-lit, so determining what you get from the dispenser in a dark room or at night is impossible. GE engineers, you REALLY need to make some improvements on the ice\water dispenser and to the dispenser controls and drip pan.

    No, I would not recommend this to a friend

    • Brand response

      GE Answers

      Hello SaltNPepper - Thank you for your feedback. Your comments are important to us. Our product design division takes these suggestions into account when planning future products. - TREY@GEA GE_Appliances

  • Rating: 1 out of 5 stars

    Very disappointed

    Posted
    Amber
    • My Best Buy® Member

    I was very excited to purchase such a beautiful refrigerator, it looked amazing in my kitchen. I spent a ton of money on it and figured that since it was a GE product, it would last a lifetime. I was wrong. I saw in another review that the water dispenser drips water after you dispense water out of it which I had the same issue with but I could live with that. Fast forward 2 years... one day, there was water leaking out of the ice dispenser. I figured out that the ice had melted and was dripping on my floor, warping some of the flooring that sits in front of the refrigerator. Then the temperature started going down in the refrigerator unit on the top but the freezer was still cold. I had a GE repairman come out which cost $100 to have him look at it without repairing anything on it. He said that the fan that blows the cold air from the freezer to the refrigerator went out. He felt bad about my refrigerator being so new so he gave me half off parts and labor which would have cost me $350. He said that he would be back in 1 week to repair it. 1 week goes by and we get a call..... it is on back order and didn't come in. Extremely irritated, we wait another week.... still no part to repair the refrigerator..... over 1 month later, you guessed it.....STILL NO PART!!!! I tried to talk to their customer service and all I heard was "we are sorry to hear that" and "there is nothing we can do". I now have to go with some other company to try to find this part and pay probably even more for it. Long story short.... buy an extended warranty and keep it on the refrigerator and pray nothing like this happens to you.

    No, I would not recommend this to a friend

    • Brand response

      GE Answers

      Hello Amber - We are so sorry to hear this. Please email eResponse@geappliances.com so that we can assist you. - TREY@GEA GE_Appliances