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Customer Ratings & Reviews

GE - 27.8 Cu. Ft. French Door Refrigerator - Black stainless steel-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 227 reviews

89%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-14 of 14 Reviews mentioning:
noise
  • Rating: 1 out of 5 stars

    Very Loud

    Posted
    Kaikai
    • My Best Buy® Member

    We just got this fridge 4 days ago. It is really loud. We hear high-pitch sound all the time and makes us crazy. I can hear the sound from my bedroom. We measured decibel level with a cell phone using the app, Decibel X. It was 50~52 dB at the side and front of the fridge, and 60~64 dB at the bottom (left side was the loudest) !! It is sooooo loud. We are returning this fridge. Thanks Best Buy has longer return period than Home Depot (Only 48 hrs). Seems like LG has compressor problems, Samsung has ice maker problems, not sure what to choose next.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Looks nice but very loud compressor

    Posted
    Hewy
    • My Best Buy® Elite Plus Member

    Fridge is very loud! Can hear compressor humming and is extremely annoying. Not sure if this is normal or if we have a lemon. For what we paid sure was not expecting this.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty

    Posted
    Jen32
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's pretty and I like having the extra room. The fridge is a little more noisy than we expect, but I'd still buy it again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Nice Fridge!

    Posted
    ossey13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Overall very pleased with the fridge, looks very nice and has plenty of space and features. Only negatives, which are not too bad, are the noise level is on the high side and after filling a cup of water there is frequently an extra drip or two that will drop and sit on the tray.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor Engineering

    Posted
    Erik
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    GE did a great job at making a refrigerator that looks good and has plenty of room inside. However, it seems as if their engineers have dropped the ball. The compressor is louder than most refrigerators I've been around, but not intolerable. The manual mentions that a few water drop may drip after using the water dispenser...and it does. But, why?? , I'ven't had this problem in any other refrigerator that I've used. Also, and perhaps most annoying, is the loud double thunk that occurs when the water shuts off after filling the ice cube tray. I was told by customer service that noises like this are normal, and that a service technician could be sent out, but I would be charged for a service call if it was deemed normal. So, now after only having the refrigerator for about 1-1/2 months, I can just accept the noise, or roll the dice that I won't get charged for the service call. I just replaced all the kitchen appliances with GE Slate appliances, so I really don't have the option of returning the refrigerator for a different brand. I'll talk to Best Buy next to see what I might do next...at least their customer service has been helpful.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Very pretty

    Posted
    Baby5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Fridge is very pretty in our kitchen. Works well. Only complaint is how loud it is...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    As reviewed

    Posted
    Scurvydog1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Would have given 5 stars but as the reviews say it is a noisy refrigerator. Don't mind the ice maker since it is in the door - I'd expect that to be loud but the compressor/fan are quite loud. Other than that it is a great piece, and love the slate color

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator

    Posted
    Propmanager
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Replaced an older GE side by side love the extra space. yes because it does more and works the dual cooling the motor is a little bit louder but livable. Most new refrigerators are louder than the older ones because they are using different refrigerants to comply with new environmental rules.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good frig for price

    Posted
    mattlori
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Would have given 5 stars but have few issues, the wrapping that frig arrived in was glued in the seals of doors . almost impossible to get all pieces out. also the water dispenser has drip, but since best buy is replacing that door due to scratches hopefully the issue will corrected. NOTE: the frig is rather loud

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator

    Posted
    Tcm62
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have only had the refrigerator for a few days but so far everything is working good. The installation was easy. The refrigerator is very quiet. There is a little noise when the turbo chill comes on but it's not annoying. I love the slate color, it doesn't show fingerprints like the stainless steel does.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    We like it overall.

    Posted
    Handyman
    • Verified PurchaserVerified Purchase

    The ice and water functions are loud! The water drips after you get water. We like the shelves adjustability. The freezer is big and holds more than our side by side. We like it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great addition to our kitchen

    Posted
    GoodM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We received our new fridge about two months ago and love it. The shelves are well organized - we don't lose things in the back of the fridge like we did with our previous fridge. The freezer is spacious with plenty of room. It also looks great in our kitchen. Only con is the fan noise is a little louder than I would have expected. It doesn't bother us but something I noticed after having it installed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it

    Posted
    JudyD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great refrigerator. I Love the slate/no fingerprint finish. I read the reviews but I have had no issues with dripping. And the loud ice maker is simply when ice is falling into cup. To be expected. I thought I would not have enough ice with the smaller in-door bin but we have yet to run out. Love it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Lots of functional space

    Posted
    Keith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I had to learn my lesson the hard way that the French door style hinges Open wider than the width of The refrigerator dimensions listed. When I chose to go with the wider 36 inch refrigerator (after moving some cabinetry) I also learned that the additional width comes with additional depth this requiring me to switch again to a countertop depth model. I was concerned that the lower cubic footage would be limiting but the interior design of the fridge, the placement of the drawers, the keep fresh drawers etc are very functional and efficient. The in-door ice maker is a huge space saver even if you lose some in-door shelving on that side (still works great for the smaller Or narrower bottles like salad dressings, catch up mustard soy sauce etc. The only reason I did not give this five stars is that the refrigerator is periodically noisy. Not all the time and it's possible that some of the vibration may be related to not having set the refrigerator in its final position until I complete the rest of my kitchen remodel. All in all I'm very happy with it. It looks beautiful and it's the size I really wanted and maximizes all the space it has available

    I would recommend this to a friend