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Customer Ratings & Reviews

Model:
JX7227DLBB
SKU:
6083584
Your price for this item is $189.99

Customer reviews

Rating 4 out of 5 stars with 95 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the easy installation, perfect fit, and stainless steel material of the 27" Built-In Microwave Trim Kit. They appreciate how simple it is to set up and how well it matches their microwaves. However, some customers feel that the trim kit is overpriced and made of cheap plastic compared to metal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-95 of 95 reviews
  • Rated 5 out of 5 stars

    Microwave Trim

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this trim, completes my new kitchen exactly as i had hoped for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad trim kit and microwave sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wrong size was ordered twice to fit. Now the right size is not available after two installation tries. Now I have a trim kit here and 1 microwave that needs to be exchanged. I will have to go to store Monday to start over. The door on microwave wave hits the trim when opening and won’t open all the way.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Trim Kit GE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trim kit is exactly as needed for our new GE microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Trim cut fits perfectly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problem with this trim kit. Fits perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd do it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prices were competitive, the installation team friendly, knowledgeable and neat. Couldn't have asked for more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing and needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a user’s manual I have no idea of what all the buttons will do

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so sorry that you're missing the owner's manual for your microwave. Please feel free to reach out to us directly and we can send you a physical copy of it. Connect with us through email on our website anytime or call us at 1-800-626-2005 Monday through Friday 8 a.m. to 8 p.m. ET or 8 a.m. to 7 p.m. ET on Saturdays (we're closed on Sunday). To find the digital version of the owner's manual, type the model number of your microwave into the search box on our website to get to the product page, then scroll down to the "Owner Support" section. We hope this is helpful. Take care, Kelsey@GEA GE_Appliances

  • Rated 2 out of 5 stars

    mine was an open box purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it was obvious why when I started to install it. Two pieces were not the correct ones. They were too short. I am a general contractor and I was able to cut them and modify the install to make them work. I would not recommend open box to folks unable to modify parts in the field.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek look with this trim kit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sleek trim kit for the GE Profile Series 2.2 Cu. Ft. Built-in Sensor Microwave oven that I ordered. I chatted online with a Best Buy rep to assure that I had the correct trim kit. He agreed and delivery was quick and easy. It is pure white and very easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed my kitchen and this made it look even better high good quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't attach frame to brackets - screws missing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old GE Profile microwave went out after 7 years so I purchased a new unit and also had to purchase this trim kit because the old trim kit didn't fit any new models. I noticed that the Phillips Round-Head Flat Tipped Screws that are needed to attach the frame to the brackets were missing. I called GE support and they have no screws they can provide and couldn't tell me what size the screws are. Their suggestion was to continue to order new kits until I found one that has the screws needed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Material, Price

    Rated 2 out of 5 stars

    plastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that this would be made of stainless steel but I guess that the color of the plastic is stainless steel!?!?! Too much to spend on plastic but you do not have a choice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice had all the hardware we needed and was reasonably easy to install

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Argh. It’s pretty but very difficult to install. I’m still cutting away internal pieces trying to get it to fit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Response so slow and not solve the issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Response so slow and not solve the issue. Feel like it’s a robot and a real agent

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Install is way to complicated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was replacing a GE JE1860 built in microwave/trim kit with GE PEB7227DLBB microwave. Same size, same trim kit size. The new kit design would have required additional cabinetry work. We used the plate from the old microwave and the old trim kit which installed easily without additional work.

    No, I would not recommend this to a friend