Customer Ratings & Reviews
- Model:
- JK3800SHSS
- SKU:
- 3512816
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the positive aspects of the 27" Single Electric Wall Oven with Built-In Microwave, particularly praising its combined oven and microwave functionality, ease of use, and good fit for various spaces. Many appreciate the appliance's design and appearance, along with its quiet operation. However, some users find the controls somewhat challenging to navigate, and the preheating time is a point of concern for a few. Overall, the positive feedback outweighs the negative.
This summary was generated by AI based on customer reviews.
need to talk to a supervisor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the item but am very disappointed by the quality of the installation. A supervisor needs to call before the replacement is delivered
I would recommend this to a friendBrand response from GE Answers
Posted .Hello GEovenmicorwavecombo, thank you for your review. We are sincerely sorry your installation did not go as expected. We would love to look into this further as this is not the ownership experience we strive for. In order for us to best assist you, please reach out to us via the "Contact Us" link on our website. -CV
Angry purchaser
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.within one month cleaning my oven ruined the finish. This 27" GE oven of a pile of dung!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your microwave has become damaged. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
- Pros mentioned:Microwave
GE 27" Built-In wall oven with Microwave SS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Seems to MW sooner than the model it replaced. Oven cooked Thanksgiving turkey, just right, but ended up with spattered grease in my brand new oven. Well it's broke in now. Hope there's many more years to come. Time will tell. Thanks for prompt delivery. I missed old microwave oven immediately. Thanks again.
I would recommend this to a friend - Pros mentioned:Ease of use
Wonderful wall oven microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, functional, great! Love GE appliances. Very reliable.
I would recommend this to a friend - Cons mentioned:Noise level
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting 6 months I finally received my oven. 2 things that bother me is when my meal is cooked the racks swell and you can’t pull them out. The other thing is the beep to late you know when oven reaches temperature is barely audible. Otherwise so far so good.
I would recommend this to a friend - Pros mentioned:Microwave
Great choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both oven and microwave seem to work properly. Microwave has lots of menu choices that are useful.
I would recommend this to a friend Not great but still a descent value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great except the steam clean function. The upper oven doesn't have a potato setting, so that was trial and error to figure out as the fresh veg setting wasn't long enough.
I would recommend this to a friendVery versatile once you get used to it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy to find an oven without the convection option. Talking to friends that had that option, I learned that they seldom use it anyway. The installers arrived on time and were extremely professional, answering any questions and patient with my hovering husband. After three weeks time, we are getting used to the multiple choices and have little to complain about except that the " beeper" on the microwave is so quiet that, even with my hearing aids, I can barely hear it and my husband cannot hear it at all. Other than that, we are happy with our choice. I will probably buy more products from GE in future as our three year old washing machine has given us great service with no problems.
I would recommend this to a friend- Pros mentioned:Microwave
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far very pleased. Works great and saves microwave space
I would recommend this to a friend Stay away from GE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only 1 year warranty and within 3 years my dial knob stopped functioning that prevents me from setting the clock which is needed before you can use BOTH microwave and oven. It is next to impossible to get a human on the line. And when you schedule an appointment and happen to miss their call they simply will cance the appointment “per GE’s policy”. Poor customer service, terrible design and lackluster warranty. You have been warned.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Good but Not Kid-Friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just bought this new oven few weeks ago. It is working great and it looks great. However, we noticed that the vent below the oven door gets pretty hot. The oven that we replaced was a 30-year old GE oven but we didn't have this issue, and we didn't have to worry about our kids walking by the kitchen. And I am surprised too that nobody has mentioned about it yet in any of their review.
No, I would not recommend this to a friend