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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 95 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the easy installation, perfect fit, and stainless steel material of the 27" Built-In Microwave Trim Kit. They appreciate how simple it is to set up and how well it matches their microwaves. However, some customers feel that the trim kit is overpriced and made of cheap plastic compared to metal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 95 reviews
  • Pros mentioned:
    Appearance, Fit

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly! Sleek look! Looks great in my home!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Trim Kit review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect with my GE Profile microwave and the stainless steel trim matched great with my other appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    The trim kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is nice and looks great. I am glad that I purchased this item

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Installation

    Rated 5 out of 5 stars

    GE Trim Kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. The installer was efficient. It looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 3 out of 5 stars

    Nice finish but pretty lightweight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this trim kit to surround our built in microwave. This trim looks nice once installed, but installation was not smooth. The holes to secure the trim to the included bracket did not line up so we had to drill extra room to extend under the trim openings. The trim face shown is plastic and not metal which was disappointing. Also we had to order two of them because the first trim face was bent in several places and was very noticeable and looked like a “second”. The last one we received, once installed, provided a nice finished appearance. Also we learned through the process of replacing our microwave, these trim kits are particular to individual microwaves and not interchangeable.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Murry853, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship of your microwave's trim kit. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Fit, Installation

    Rated 5 out of 5 stars

    Picture frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trim kit is expensive, but worth it. It is easy to install, fit and looks great and work well with other GE products

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Installation

    Rated 5 out of 5 stars

    Nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trim kit, which by the way you need these new ones for any newer GE microwave....they will not work with older models, installed easily and looks really nice and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit

    Rated 5 out of 5 stars

    Micrwave trim kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit and quality, would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Installation

    Rated 5 out of 5 stars

    GE - 27" Built-In Microwave Trim Kit - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trim kit fits perfectly to our cabinet. Nice, simple, and it's very easy to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tough Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not an easy install, some parts didn't fit properly.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your experience with the trim kit installation—it’s helpful feedback for our team. We truly appreciate you choosing GE Appliances for your home! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For perfectly with my new GE Profile microwave. Easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit with my microwave but it’s very expensive

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    GOOD UNIT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TRIM KIT WAS PURCHASED TO PROVIDE A BUILT IN LOOK FOR THE MICROWAVE THAT WE SELECTED. IT LOOKS VERY GOOD, AND ACCOMPLISHES WHAT WE WE LOOKING FOR. HOWEVER, IT COST ALMOST AS MUCH AS THE MICROWAVE, BUT YOU HAVE NO CHOICE WHEN YOU ARE USING A MICROWAVE UNDER 30" WIDE.

    I would recommend this to a friend
  • Cons mentioned:
    Material

    Rated 1 out of 5 stars

    Cheap plastic piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap plastic. This is not simply a flat trim piece. There is plastic that protrudes a few inches into the cutout area in the corners so you must have the minimum dimensions for the cutout. I can’t believe that they put such a high price on what is essentially a piece of plastic. Poor value for the $. Too bad because we love the microwave it goes with.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello DaveK, thank you for your review. We hate to hear that you have not been pleased with your trim kit. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 3 out of 5 stars

    GE Microwave Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not informed that the frame was not adjustable therefore I could not use in in the custom cabinet the microwave sits in. I did use the bottom to secure it into the cabinet but needed to create my own frame.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    He did an excelente job !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect fit I love it ! The employee make sure I will get the right item to fit and to Mach the color !

    I would recommend this to a friend
  • Pros mentioned:
    Look

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Looks beautiful in my kitchen!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality doesn't match the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    General fit and finish issues. Corner of the door rubs slightly when opening.. Expected higher quality given price and long wait for shipping. I would recommend the trim kit because there aren't any alternative choices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could give zero instead of 1 out of 5 stars. Poor engineering and design and the company knows this. First thing GE did was alter the microwave dimensions when they upgraded the model of microwave I own which I didn't realize when I ordered it to replace my old one that died. It wasn't until I attempted to use the old trim kit that I realized it wouldn't fit. So I was forced to buy the new Trim Kit ($250). The new kit is plastic compared to the previous one which was metal. Bad! Then I realized it doesn't fit the microwave, because the door rubs against the trim kit when opened more than 45°. I went online and found lots of people have a similar complaint but the company refuses to do anything. Bottom line is GE turned this into a profit making scam by altering the old model dimensions to ensure the old trim kit doesn't fit and so customers have to buy a new kit that is cheaply made but costs more than the previous version. As a customer, I feel jaded by GE and will NEVER buy another GE product. I've started converting my appliances to another manufacturer and recommend everyone consider doing the same.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your insight. While we strive to make sure our products are made of the best quality for our consumers, we also understand there is always room for improvement. We appreciate the feedback, that we'll be sure to pass along to our design team. We hope you allow us to work hard to earn your trust again. GE_Appliances

  • Rated 5 out of 5 stars

    Microwave review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Looks good!. Dark interior hides food .

    I would recommend this to a friend
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