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Customer Ratings & Reviews

Model:
JGP3030DLWW
SKU:
5958604
Your price for this item is $599.99
The comparable value price is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 230 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and attractive appearance of the 30" Gas Cooktop. Many appreciate the burner size options and the overall quality of the product. Positive feedback also highlights the straightforward installation process and the cooktop's excellent performance. The design is also frequently praised for its clean and appealing aesthetic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 230 reviews
  • Rated 5 out of 5 stars

    Cool looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better from previous version, like the knobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stovetop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional. High gas burner is good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stove top burner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement for stove top glass burner. excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and looks great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit well in the space, works well, & looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tricky install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this product. Directions could have been a little better for install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great and cooktop works very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the courteous and explicit instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to get a stove top that day , the staff found

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , Very easy pick up from the warehouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertized.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked very well so far with no problems noted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good stove but wish it was more powerful and the steel did not stain so easily. It looks like if I don't wipe drips right away, the stain will be hard to rub off later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great no issues so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights up fast. Works perfect. And was on sale. Will update in a few months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of product good from price.because body is not shining.and base is kindly light

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stove top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice but after using it for the first time, it had left marks already showing peeling of some spots on top

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installer robbed me an additional $195.00 dollars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was robbed $195 dollars at home during the installation. I was told to either pay the $195 dollars, if not they wouldn't install my cooktop. This was on my 40th anniversary. By the way, the installation company never game me a receipt for the additional $195 dollars that they charge me, nor why they charged the $195 dollars for. I called the Best Buy tel.# still no receipt to date. Also, a Best Buy employee was at my home, and involved in the robbery also.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hope it holds up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale from $649 but I find it hard it actually cost this much. Burners are thin, the base is thin. Hoping for the best. Nice knobs. So far, works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time customer!!!! Very bad service, bad service!!!!! Ive called 3 times for follow up with an installation service due to a strong gas smell under my cooktop. Each time of the three they have given me an 8 hour window, from 12-8 pm to show up and have failed to every single time, then leave me on the phone for 30-45 minutes just to reach someone to discuss the issue with service. I spoke to the supervisor but still wasn't able to get someone to come out and fix the issue. Its really getting ridiculous.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are sincerely sorry that your cooktop has a strong gas smell and have not been able to schedule service properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances

  • Rated 2 out of 5 stars

    inginition switch keep sounding

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only use for 1 and half year. dis appointed this product. ignition switch always comes out sound of when you ignition light for using. i am a Best loyalty customer. is it any way to fits it or replace this item for me. pls reply me. Thanks

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - We are so sorry that you're experiencing issues with ignition of your cooktop so soon in its lifespan. This is not something we would expect from this unit and we completely understand your disappointment. We encourage you to reach out to us directly so that we can dialogue with you easier about this issue and find a solution together. Please feel free to connect with us through email on our website anytime or call us at 1-800-626-2005 Monday through Friday 8 a.m. to 8 p.m. ET or 8 a.m. to 7 p.m. ET on Saturdays (we're closed on Sunday). We look forward to working through this with you. All the best, Kelsey@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it because it NOT ON THE RIGHT WAY To sad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Help us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this cooktop back in February and since coronavirus I cannot get it installed and my new cooktop is sitting in my garage still in the box and I can’t use it. So when this coronavirus is over I hope your company does not charge me for installation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice cooktop. very nicely installed. I would buy again. Happy with Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will not shop at Best Buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received the damaged item. The cooktop had a lot of scratches on it. After contact Best Buy cs, they said nothing they could do.

    No, I would not recommend this to a friend