Customer Ratings & Reviews
- Model:
- JVX5300BJTS
- SKU:
- 6377720
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with how quiet the 30" Convertible Range Hood is, with many saying it's quieter than their previous hoods. They also appreciate its user-friendly design, stylish appearance, and bright lighting. Installation is considered easy, and the three fan speeds provide powerful ventilation.
This summary was generated by AI based on customer reviews.
GE-30
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE -30 IS FAVROIT EXHUST FAN THANKS .IN FUTURE I PURCHASE AGAIN.
I would recommend this to a friendHas dents on the front of the hood.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want this range hood replaced since it has two dents in the front of the hood. It came from the factory with the dents.
No, I would not recommend this to a friendCooking with gas!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am again cooking with gas and needed a good vent hood that can handle my oops with smoke.
I would recommend this to a friendBad luck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I soon as I open the box I saw a big scratch and Watch bent Disappointed
No, I would not recommend this to a friendRange Hood Fan does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box this range hood does not work. I bought this GE range hood and was told it would be an easy installation. After installing it per directions the fan on the hood does not work but the lights do work. I have tried contacting Best Buy Support and GE support who hung up on me and have not been able to get this resolved. I am truly dissatisfied with this purchase.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi MrDJS, thanks for reaching out! We're so sorry to hear that your vent hood is not working as intended, we can understand how frustrating that would be. If you're still having issues with your unit, and you've double checked the installation, then a service appointment may be needed to further investigate the issue. If you need further help, please send us an email or reach out to us via social media. All the best. -Michael@GEA
Manufacturing errors TWICE now
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got one and had it installed in July, and there was a manufacturing issue with the fan. We finally got the replacement installed today and this one has no buttons on it. The Best buy employees have been wonderful though. They have been professional and very understanding, but this is getting frustrating.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Jenn, thank you for your review. We are very sorry that your range hood's fan stopped performing properly. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Kitchen down grade.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad design. Sharp corners that you can bump your head on. Outdated Halogen lamps. Old hood better design, wish you would have just copied it.
No, I would not recommend this to a friendDo NOT Purchase it is Junk and Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk and Terrible please check others reviews before purchasing. Less than 10 days stop working
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello upset, thank you for your review. We are sincerely sorry that your range hood is not operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Bad experience with this guys
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy appliances from bestbuy. 2 weeks and I haven’t recieved my stuff
No, I would not recommend this to a friend- Pros mentioned:Fan speed
Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great have not had any problems with it it’s almost 4 years now and still like new
I would recommend this to a friend - Pros mentioned:Lighting
Buyer beware!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice. Fingerprints clean off easily. Bright light. Only good things about this! Like others have said, fan is on left side not centered. Doesn’t make any sense why they’d do that. Whenever I cook on right side of stove it doesn’t suck the air out properly. Have had less than 2 years and the motor stopped working. My last fan lasted 16 years! Not even 2 for this. Buy another brand!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there,
We're glad to hear you like how well it looks and how easy it is to keep clean. We're terribly sorry to hear that the motor stopped working and certainly understand your frustration. If you haven't done so, we recommend scheduling a service appointment for repairs. You can schedule an appointment by calling 1-800-432-2737. All the best. Mike@GEA
Good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only concern is the bulbs. After less than a month of use the one of the bulbs stop working. I ll try to change it. But i am not sure that yhe problem will be solved
I would recommend this to a friend- Cons mentioned:Installation
Defective. Poor assembly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’d like to write you with a recent terrible experience with the JVX 5300. We just tried to install it. My husband does mechanical installations on yachts for a living, so it should have been straightforward. The fan was crooked — rubbing on the housing - attached with a stripped out screw. He fixes that - seemed easier than a return - and an hour later - the hood is screwed in. Won’t work. Turns out a black power wire wasn’t attached to anything inside the hood. Without a wire diagram, not included, there’s no way to try to correctly attach it. It left the factory without even being correctly assembled for installation. So, while the parts were all included - technically - it was assembled at the factory in such a haphazard and zero quality control way - its impossible to install and is defective. Very disappointed with the product. It is unbelievable that the GE name is on it.
No, I would not recommend this to a friend - Cons mentioned:Charcoal filter
Disappointing Start
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the last piece of our kitchen to be converted over to Stainless Steel. I needed a recirculating range hood since our existing range hood is unvented. The hood comes configured by default in recirculating mode. In reading the manual it states that if you are going to use in recirculating mode you "MUST" use the charcoal filter. The issue is that the product does not ship with the filter. This is not a filter that you can find in any retail store you must order from GE. I contacted GE to order a filter which will take a week to get here. I have a nice looking new range hood that that I can not use for a week now.
No, I would not recommend this to a friend Charcoal filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in PR where I can buy the charcoal filter for my GE 30” model jvx5300sjss
I would recommend this to a friend- Pros mentioned:Ease of use
very nice modern looking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, matches stove, fridge and microwave
I would recommend this to a friend - Pros mentioned:Ease of use, Lighting
Great Range Hood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Range Hood, very bright 2 level lights, Easy to use and control the fan sppeds
I would recommend this to a friend NOT GOOD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two years ago. Sounds like a jet when the fans are running. Lights are hard to change. One light keeps falling out. Yesterday I noticed the fan is rattling.
No, I would not recommend this to a frienddon't buy this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lights went out. The plastic frames that hold the light bulbs are very flimsy. I deserve my money back.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that the lights in your range hood went out and that you've not been pleased with its quality. If you haven't already done so, then we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this is happening and hope this helps. -Chris@GEA
