Customer Ratings & Reviews
- Model:
- ADHB35LZ
- |
- SKU:
- 6390681
Customer reviews
Rating 4.4 out of 5 stars with 511 reviews
(511 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 35-Pint Energy Star Portable Dehumidifier with Smart Dry for its effective performance, humidity control, ease of use, and relatively low noise level. Many appreciate its suitable size for basements. However, some customers have reported issues with the dehumidifier's capacity and the difficulty of installing the wheels.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
GE - 35-Pint Portable Dehumidifier with Smart Dry
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE - 35-Pint Portable Dehumidifier with Smart Dry works as advertised. ;o)
I would recommend this to a friendRated 5 out of 5 stars
Great dehumidifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad that I purchased this machine.My bathroom doesn’t smell anymore .
I would recommend this to a friendRated 1 out of 5 stars
Stay away
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last 2 years. The front panel would lock up where it couldnt even get turned on and off. I was using a heavy duty electric cord. I called customer service while the unit was still under warranty and was told it was because of the heavy duty extension cord the power panel would lock. After that it was plugged directly into a wall outlet and died not even 6 months later. The power panel still locked up even when plugged into a wall outlet. Thanks for wasting my money and yoy customer service was clearly bot educated about the issue with this dehumidifier. Stay away from this brand. Am done wirh GE.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there. We're terribly sorry to hear about the problems you've experienced with your dehumidifier. Having problems with an appliance early in its lifespan is unexpected, and we apologize for the frustrations that this has caused. We're also sorry for the issues you had with customer service as well. If you still have the appliance, we would be happy to investigate on your behalf. Please send us an email to eresponse@geappliances.com detailing the issues you've had with the unit as well as your model/serial number. Thanks. -Arnesha@GEA
Rated 3 out of 5 stars
Works well too loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good unit but it is way too loud. It works well for a smaller area but not for an entire house.
No, I would not recommend this to a friendRated 5 out of 5 stars
Efficient, quiet, well-priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased GE appliances for over 40 years and continue to be satisfied
I would recommend this to a friendRated 5 out of 5 stars
Works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this from Best Buy because they always stand behind their products
I would recommend this to a friendRated 5 out of 5 stars
It’ll dehumidify all day long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal product, it’ll dehumidify anywhere, anytime. WOOOOOOO!!!!
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Cellar stays nice and dry, No musty odor
I would recommend this to a friendRated 5 out of 5 stars
Works as advertised
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Noisy as all dehumidifiers. But it works
I would recommend this to a friendRated 5 out of 5 stars
Dehumidifier review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit works fine still and keeps everything a bit cooler
I would recommend this to a friendRated 5 out of 5 stars
Makes breathing easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really makes breathing way more easier especially when it humid
I would recommend this to a friendRated 1 out of 5 stars
Broken after only two years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but broke in about two years of us only using it during the summer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear about your unit breaking after two years. If you haven’t already, we would recommend reviewing the limited warranty details and following the instructions which can be found in your manual on page 11 on the website.
- Cons mentioned:Wheels
Rated 1 out of 5 stars
Don’t bother; garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came very scuffed and the buttons didn’t even work; not to mention, the wheels are incredibly difficult to get on and getting them back off wasn’t even an option, (sorry to my local store). As soon as I plugged it in and just blew hot air. Save your money and don’t bother with this dehumidifier!
No, I would not recommend this to a friend Rated 5 out of 5 stars
Works as advertised!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit. Very efficient in removing moisture from the air.
I would recommend this to a friendRated 5 out of 5 stars
This works very well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great unit. It is not big enough for me but works well
I would recommend this to a friend- Pros mentioned:Performance
Rated 1 out of 5 stars
Trash to avoid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in July then the screen started to go out shortly after so I was not able to tell the humidity. Now nothing works. It will not even turn on. Only two months and its done. When it worked, it was great, but the issues cant be ignored. Dont buy it
No, I would not recommend this to a friend - Pros mentioned:Humidity control
Rated 5 out of 5 stars
Excellent automatic function
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set it and forget it type of a product. Keeps my large basement at 30-40% humidity when the typical humidity without it is about 70%.
I would recommend this to a friend Rated 5 out of 5 stars
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cycle time is much longer than my previous dehumidifiers.
I would recommend this to a friendRated 1 out of 5 stars
Dead after 2 months! AND--never drained via hose!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two months- it's dead. Upon plugging it in, all of the lights will come on for 1 second, then go dark--as expected. However, the unit will not turn on. I have been through the troubleshooting, but no solutions apply. Next step, I contact GE for a return. To make matters worse, I was never able to get this model to drain continuously. I tried 4 different hose and connection setups, but no matter what, water would end up still draining into the tank, shutting off the machine when it would fill. Baffling. The whole time, this unit was babied--it sat on a counter next to a sink, in the same place.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are so terribly sorry to hear about the issues you had with your dehumidifier. We can certainly appreciate your disappointment and frustration and truly apologize. While this is not the owner experience we want for you, we are glad to hear you are taking advantage of your warranty to have the unit exchanged. We're certain you'll be more than pleased with the performance of the replacement unit. Please be sure and keep in touch. Vikki@GEA
Rated 3 out of 5 stars
Could be excellent except...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dehumidifier Itself works well except that it will fill the bucket once or twice a week even though it’s hooked up to a drain hose.
No, I would not recommend this to a friend














