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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 511 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the 35-Pint Energy Star Portable Dehumidifier's performance, humidity control, ease of use, and relatively low noise level. Many appreciate its suitable size for basements. However, some customers have reported concerns regarding the dehumidifier's capacity and the difficulty of installing the wheels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 511 reviews
  • Rated 5 out of 5 stars

    Efficient, quiet, well-priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased GE appliances for over 40 years and continue to be satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from Best Buy because they always stand behind their products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even last 2 years. The front panel would lock up where it couldnt even get turned on and off. I was using a heavy duty electric cord. I called customer service while the unit was still under warranty and was told it was because of the heavy duty extension cord the power panel would lock. After that it was plugged directly into a wall outlet and died not even 6 months later. The power panel still locked up even when plugged into a wall outlet. Thanks for wasting my money and yoy customer service was clearly bot educated about the issue with this dehumidifier. Stay away from this brand. Am done wirh GE.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there. We're terribly sorry to hear about the problems you've experienced with your dehumidifier. Having problems with an appliance early in its lifespan is unexpected, and we apologize for the frustrations that this has caused. We're also sorry for the issues you had with customer service as well. If you still have the appliance, we would be happy to investigate on your behalf. Please send us an email to eresponse@geappliances.com detailing the issues you've had with the unit as well as your model/serial number. Thanks. -Arnesha@GEA GE_Appliances

  • Rated 5 out of 5 stars

    It’ll dehumidify all day long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal product, it’ll dehumidify anywhere, anytime. WOOOOOOO!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works great until it doesnt

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great while it worked. Quickly removed humidity from basement. That said, this cheaply manufactured product only lasted 2 weeks beyond its one year warranty date. Unfortunately, replacement parts aren’t available as of this review to fix it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Cellar stays nice and dry, No musty odor

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well too loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good unit but it is way too loud. It works well for a smaller area but not for an entire house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Noisy as all dehumidifiers. But it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit works fine still and keeps everything a bit cooler

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE - 35-Pint Portable Dehumidifier with Smart Dry

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE - 35-Pint Portable Dehumidifier with Smart Dry works as advertised. ;o)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes breathing easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really makes breathing way more easier especially when it humid

    I would recommend this to a friend
  • Cons mentioned:
    Wheels

    Rated 1 out of 5 stars

    Don’t bother; garbage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came very scuffed and the buttons didn’t even work; not to mention, the wheels are incredibly difficult to get on and getting them back off wasn’t even an option, (sorry to my local store). As soon as I plugged it in and just blew hot air. Save your money and don’t bother with this dehumidifier!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Very efficient in removing moisture from the air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great unit. It is not big enough for me but works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cycle time is much longer than my previous dehumidifiers.

    I would recommend this to a friend
  • Pros mentioned:
    Humidity control

    Rated 5 out of 5 stars

    Excellent automatic function

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it and forget it type of a product. Keeps my large basement at 30-40% humidity when the typical humidity without it is about 70%.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Trash to avoid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in July then the screen started to go out shortly after so I was not able to tell the humidity. Now nothing works. It will not even turn on. Only two months and its done. When it worked, it was great, but the issues cant be ignored. Dont buy it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after 2 months! AND--never drained via hose!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two months- it's dead. Upon plugging it in, all of the lights will come on for 1 second, then go dark--as expected. However, the unit will not turn on. I have been through the troubleshooting, but no solutions apply. Next step, I contact GE for a return. To make matters worse, I was never able to get this model to drain continuously. I tried 4 different hose and connection setups, but no matter what, water would end up still draining into the tank, shutting off the machine when it would fill. Baffling. The whole time, this unit was babied--it sat on a counter next to a sink, in the same place.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are so terribly sorry to hear about the issues you had with your dehumidifier. We can certainly appreciate your disappointment and frustration and truly apologize. While this is not the owner experience we want for you, we are glad to hear you are taking advantage of your warranty to have the unit exchanged. We're certain you'll be more than pleased with the performance of the replacement unit. Please be sure and keep in touch. Vikki@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Could be excellent except...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dehumidifier Itself works well except that it will fill the bucket once or twice a week even though it’s hooked up to a drain hose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It died right after the warranty expired!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier worked great until the one-year warranty expired. Then it died. Now it just runs and runs and extracts no water from the air. $200 for one year of operation! Very dissatisfied customer here!

    No, I would not recommend this to a friend