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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 816 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers find value in the 350 Sq. Ft. Portable Air Conditioner's fast cooling capabilities and ease of use, with many praising its simple setup and convenient remote control. However, some customers reported concerns regarding the unit's noise level and the quality of the window installation kit. A few also mentioned challenges related to the air conditioner's weight and long-term reliability. Overall, opinions are mixed, highlighting both strong positive and negative aspects of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 816 reviews
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Best one I've had!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable AC i have had so far! It was able to cool my room quickly, it was easy to use and best part is no need to empty the water. I had a whole water pump hose set up on my last one and it was a mess. This one is described as advertised! Very happy with this product and i also didn't get it because I didn't think it was going to be great. So glad i was wrong. Great product!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there! We are so happy to read about your positive experience with this portable air conditioner. We take pride in designing products that meet our customers' needs, and we are so glad to have done that for you. Please know that we are always reachable via social media if you ever need assistance from us in the future. Thank you for choosing GE Appliances! -Elliot@GEA GE_Appliances

  • Pros mentioned:
    Cooling, Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Portable ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super loud. Cools the room quickly. Remote is easy to use. Reasonable product for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Upstairs Bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable air conditioner is a "must have" if your upstairs bedroom is hot like ours. We actually bought two of these. My son's bedroom is 11 x 11 ft, and it works great. Our master bedroom is larger 18 x 14 with vaulted ceilings, so it takes a lot longer to cool the room, but once cooled, it is great. Seriously, you have to get one of these if your can't sleep at night because it is too hot. Also, in the long run, it may save wear-and-tear on your central air because you don't have to crank it as much at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Cools the room and makes it comfortable. Only bad thing is that when it rains water comes through the exhaust tube that is put out of the window

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    AC unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit my home stays good and cool. I would recommend this product to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It does exactly what we bought it for. It easily cools a large bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice air conditioner. A little steep on price but it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    GOOD AC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools my medium room quickly! Im ordering my 2nd one right now for my other room!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good AC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs and keeps my room cool. Would recommend it if you’re living in an apartment.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 60lbs unit does a lot of work and it’s amazing. I bought this because my central air was out and it has not disappointed. There are only two faults that I’m not a fan of. The first being the noise level. It’s not the worst but it’s still a loud sound, especially if you have it in a room you’re sleeping in. The second is the window attachment. The extra pieces to help attach to the window are not the same size as the main piece (that holds the hose) and I needed tape to fill in the gaps. Besides those two inconveniences, I really like this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing because of unit iut if service. Sales person was very professional and friendly. Easy to install and working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cold A/c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, cools off my apartment, gets pretty chilly in the morning. Overall amazing

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the space i needed it for. Keeps the area very cool and is quite.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good for a bedroom, not an apartment.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this is a decent unit for its price. It takes a bit longer than i'd like to cool the room in a meaningful way but once it cools down this baby maintains. The bigger issue has little to do with this unit and more to do with these portable units in gerneral. If you have any other means to find cooling, avoid these at all costs. My roommate and I have two of them and running these for hours a day during the hottest peaks of summer is going to cost you. Find another way or get a place with central air because these products are just not sustainable for more than a bedroom.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good merchandise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family is enjoying the portable air conditioner it works very well. It’s a bit loud but after a while you don’t here it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted less than 2 years before it broke

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this AC unit for a little less than 2 years. Worked great the first year of use. Always cleaned the filter and made sure it was set up per the user manual. Summer 2025 comes around and I set it up just like I always do every summer but noticed it was not cooling as well as it used. Also noticed the condensation tray would get full of water and have to be emptied every other day (normally the tray takes over a month of use to fill up). I cleaned the filter once again and it was clean and free of dust, emptied the water tray etc but the problem persists to the point it doesn't cool at all and shuts off. I live in the PNW so we really only use it for 3 months out of the year (July, August, September) Pretty disappointed in GE for making such a poor product. $400+ down the drain and their warranty only covers it for 1 year so I'm out of luck. I recommend you look at LG/Samsung or other more reliable manufacturers. This unit saw less than 6 months of actual real world use before it stopped cooling all together.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i had no ac in my apartment and it made my room bareable to sleep in

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase . Have had nothing but cool rooms now . Thank u

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Solid unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit. Was very impressed with how it could handle a finished basement.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent air conditioner l. It works good and cool down my room quickly. Good value

    I would recommend this to a friend