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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 816 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers find value in the 350 Sq. Ft. Portable Air Conditioner's fast cooling capabilities and ease of use, with many praising its simple setup and convenient remote control. However, some customers reported concerns regarding the unit's noise level and the quality of the window installation kit. A few also mentioned challenges related to the air conditioner's weight and long-term reliability. Overall, opinions are mixed, highlighting both strong positive and negative aspects of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 816 reviews
  • Rated 5 out of 5 stars

    Quite portable a/c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable air conditioner. Quiet. Like that it displays the current room temp when the a/c is off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! The AC works super well, very comfortable and I recommend it as it is, thank you..

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Pretty good unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house ac unit was acting up so we bought this one. Very good portable ac unit for our room. We were planing on getting the 250sqft unit but they were outta stock at our Best Buy and this unit was the last one. Glad we got this instead of going to a diff Best Buy. Very cold. The fan sound is, to us, ok. After awhile you’ll get use to it but if you can’t sleep with loud sounds/noises, I wouldn’t recommend. Otherwise, it’s works! :)

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Works Great !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as stated, keeps my 400 sq ft living area cool and isn’t too loud, was easy to install

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Definitely worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! My hot bedroom has now been transformed to an attic oasis. Yes it is a bit noisy but you get used to it, the noise becomes mostly like white noise after about the first week. I have had it for going on 2 months now and I haven’t had to empty any water and I live in central Georgia where humidity is always high. The installation was a simple and easy but the only, thing was the screw. There was no hole to screw the window plate and the hose.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Worked well until it didnt at all

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately stopped working two months after using.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level, Window adapter

    Rated 3 out of 5 stars

    Ang C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit noisy when turn on. Appreciate if it comes with hose for water. The window is not fit our large window, so we have to adjust it ourselves.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it powerful air and I like it because it’s wifi and I turn it on before I get home and my home is fresh

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    amzing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great portable ac unit. i use it all the time. keeps my room cool. the noise is very noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R Clarke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fairly easy but needed better explanation on the exhaust part of the air conditioner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works really well, cooled my upstairs down a lot. A little on the heavy side for carrying up the stars. Over all, the product is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    LOUD

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I'm lying in my small bedroom listening to the loud roar of this air conditioner I realized I never wrote a review. While it does a passable job cooling my 15x15 bedroom if it's running constantly, it is extremely loud. The decibels stated in the description are comparable to a dishwasher. If your dishwasher makes this much noise there is something seriously wrong with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good aircon

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s room is in the end of ourhouse. Aircon does not reach it. This portable one makes his room cold now during summer time.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice air conditioner. Quiet, powerful and easy to set up and use. Cools quickly and powerfully.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Setup

    Rated 5 out of 5 stars

    A quick solution to lose of air conditioning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is easy to install and cooled the room down quickly. It has low running sound.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable. The exhaust hose stays fairly cool and the connector to the AC stays on pretty well. The window connector you insert, then shift slightly so the extender tabs keep it locked in place. I write that because the old NewAir portable was a pain to work. The unit cools very well. It actually reaches further than advertised. Very happy with it. And Best Buy was very easy to work with as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable A/c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Just what I needed to cool a area that the central air just couldn't keep as cool as it needed to be. Its quiet and efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s supposed to do, however, it is loud. I guess this is to be expected. Had it for almost a year now. It’s still performing well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent a/c unit with a sub-par window adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd portable a/c unit and has the highest BTU rating of them all. It is quieter than my other portable a/c units yet pushes more cool air, so the low noise level is a plus! My only gripe is the window adapter plate is the worst of them all. It is strangely designed to where it leaves a sizable gap on my vertical sliding window, with the center metal bracket that doesn't allow the window to snug up to the plate. I had to use duct tape to cover the lengthy gap. My window is large so I was expecting to compensate for the height (it is greater than 48"), but not the gap along the sides, so that is my 1 star deduction.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    A cool investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install and does a good job of cooling a room.

    I would recommend this to a friend