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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 816 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the 350 Sq. Ft. Portable Air Conditioner's fast cooling capabilities and ease of use, with many praising its simple setup and convenient remote control. However, some customers reported concerns regarding the unit's noise level and the quality of the window installation kit. A few also mentioned challenges related to the air conditioner's weight and long-term reliability. Overall, opinions are mixed, highlighting both strong positive and negative aspects of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 816 reviews
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected 350sqft/ 10,000 BTU to cool my living room however this barely do anything I think mybe there is a clog or something stuck inside IDK it was too hot to send back!! anywho I only use the ac on dry mode. When I drain the pan lil to no water comes out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Stopped cooling in less than one year.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped cooling in less than one year. Unreliable!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We know how important it is to have an air conditioner that works as it should. We strongly encourage you to take advantage of your one-year warranty with us by calling 833-426-3393. GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Staying cool year around!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me sleep so much better. I am hot all the time and this allows my family to be warm throughout the house but I get to be comfortable and cold at night!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Heat wave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit puts out some great AC. Kept our travel trailer cool during the wave in Oregon. This unit kept the rooms pretty cool in our travel trailer. Not bad for a portable unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    COLD! COLD! COLD!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noice. Noice. Noice. Very Noice! Works like a champ! COLD!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Awesome Portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent Air conditioner. Our room is big (More than 350 sq.ft) It cools within a short time. Powerful device. I am happy with the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Flimsy parts, expensive machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this portable air conditioner. It worked fine, I guess. However, the tube part that connects to the actual unit is broken. So unless the part is replaced, the unit is basically useless. Best Buy's unimpressive return policy means I am stuck with this nearly $500, 80 lb piece of junk. I only used this thing for one month. Not yet sure if there is any warranty on this product. Would not recommend. PS- trying to upload photos but the website does not specify what formats it can load.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Cools down my master bedroom very quickly! The transition from the ac vs fan is quiet too. 10/10 would recommend. It was also extremely easy to install

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We're so happy to hear how much you love your air conditioner. It's amazing how quickly it can cool a room! Thanks for being part of the GE family. Mike@GEA GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC but not as strong as we needed since we have a skylight abs high ceilings. Probably should have bought one level up! Great product anyhow!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to keep the bedroom/ bathroom cool at night, and not have to run the whole house AC. We close the bedroom door and run this. It works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Must have for warm days!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and cools all 3 rooms we have on the second floor of our home. I am very happy with the purchase and would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Nice and cold!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decrease the indoor temperature very quickly in a ~400 sqrt room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Pretty Straight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy in this heat, had it in the Living room and then took it to my toom, comoletwly cools off my room, was doing ok in the living and dining room

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cools perfectly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Had an ac unit go out and got this and it cooled a 1300sf house. We did have ceiling fans running to distribute the cool air

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best buy at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Has been very useful especially for my elderly mom in this warm weather we’re having.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Hurricane IDA Relief

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner performed well to cool a large bedroom after Hurricane IDA. It draws less than 10 amps, so my generator handled it nicely.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    name brand is not everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the unit was ok it did not work as well as the best buy brand one so i retuned it and it was cheaper

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice for a small apartment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall does the job for a two bedroom apartment. Only reason for the 4 stars is that you can’t really change the temperature in the fan or dry setting. Not very noisy love that it has a timer setting.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Reliability

    Rated 1 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes considering it is a GE, I have only had it for less than 2 months, used it maybe 8 times and it started making a really loud noise like the fan is broken inside. Unfortunately I can’t return it anymore, good thing I have the protection plan but even with that I don’t see this lasting me long. Really feel bad for those that didn’t purchase the protection plan. I don’t recommend it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    great portable a/c

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable cools down a large 25 X20 room and keeps it cool. I would recommend this unit for anyone that needs portable a/c

    I would recommend this to a friend