Customer Ratings & Reviews
- Model:
- AWCS08WWB
- SKU:
- 6562079
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 350 Sq. Ft. 8000 BTU Smart Window Air Conditioner for its excellent cooling performance, with users reporting quick and effective room cooling. Many appreciate the considerate noise level and ease of installation. Additional benefits include its suitable size, functional WiFi, and a well-performing remote control.
This summary was generated by AI based on customer reviews.
Air conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderful and cooks great. Econ feature a plus
I would recommend this to a friendIt's ok at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit cooled well for a while. However, it didn't even last a year. It randomly acts as if it is only the fan when it is set on cool. We've checked the filter and cleaned the unit and still not very cool.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We can understand how important it is to have a good working air conditioner. We would like to offer some tips and troubleshooting. It is important to consider the temperature of the room when the air conditioner was first turned on. If the room was very hot, it will take longer to cool the room. When heat is stored up in walls, furniture, rugs and draperies, it will take longer to cool the room down. Whenever possible, turn the air conditioner on before the room heats up. Also, if you live in an area where daytime temperatures can reach 120°F outside, make sure the room air conditioner is sized properly. In extremely high temperatures such as this, a room air conditioner will improve indoor air temperatures approximately 15 to 20 degrees. If you continue to have issues, please take advantage of your warranty on page 17 in your manual. The manual can be found on our GE Appliances site and on Best Buys site. Joyce@GEAppliances
GE once was King
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought August 6th worked like a champ till yesterday September 10th. Worked just as long to be unavailable for return. All of a sudden after cooling just fine now the unit is having freeze issues like there is a blockage and there’s not a blockage so the other reason is they didn’t put enough Freon or there’s been a leak. The line that freezes is marked with a blue marker like it was a faulty line. So $220 bucks down the drain. Was Expecting the old power house GE. I was wrong!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate hearing your honest input and feedback, as it helps us work towards improvements in the future. We suggest following the tips in the “Air conditioner does not cool as it should” troubleshooting section on page 13 of the Owner’s Manual for ways to improve this issue. The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- If the issue continues, check out page 17 of the Owner’s Manual for warranty exchange information. Lauren@GEAppliances
No just No
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner should be recalled. Its a fire hazard. It spits, sprays, drips and leaks water inside. I changed the setup location and it is no different. A few days ago, the temp display just kind of freaked out. It turned on and off and on and off. It made some crazy sounds and then no matter what, it just kept raising the temp to 88. You could lower it and then watch it go all the way back to 88 again. Super strange. No air comes out of this machine anymore. I just contacted support but it has past my return availability timeline. This machine must be defective. I had it less than 2 months. Its under manufacture warranty but they are not open today. I have a heart problem and its really hard to breath in hot weather so this kind of sucks.
No, I would not recommend this to a friendBUYER BEWARE WASTE OF MONEY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.APPEARS TO BE GOOD QUALITY UNIT BUT ONLY LASTED 14 MONTHS IN CONNECTICUT WHICH I ONLY USE IT FOR A FEW MONTHS OUT OF THE YEAR :( UNIT JUST STOPPED COOLING, UPON TAKING THE BACK COVER OFF NOTICED A CONSIDERABLE AMOUNT OF RUST AT THE BOTTOM REAR OF THE UNIT. I FOLLOWED THE MANUFACTURERS RECOMMENDATIONS TO KEEP THE DRAIN PLUG IN PLACE FOR BETTER EFFICIENCY. SHAME ON YOU GE. I FEEL I WAS RIPPED OFF AND I COULDN'T EVEN FIND REPLACEMENT PARTS ONLINE FOR THIS MODEL
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to gather more information. Could you please send us a PM/DM on any of our social media pages and please reference this review. Dianna@GE Appliances
HELP!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.once again you ares scheduled for the wrong address. i can't make it stop!!!!! no rep can do it. they put it in the system but it keeps going to old address. !!!!!!!!! filed complaint with BBB, did not good because bestbuy called me, said it will be good now, coming here, but no, OMG once again, scheduled for old address 350 miles away!!! can't make it stop!! they keep delievering air conditioners there!! i have talked to dozens of reps!!!! HELP!!!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry for the issues you are having. Please reach out to your sales associate directly if you are still waiting for delivery. We also have this special number for Best Buy if you need to reach out. For delivery & installation, please call 1-888-237-8289. Thank you! Joyce@GEAppliances
Failure
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this this yr. . Put it on in june and by july it stopped working.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you haven't done so already, please utilize your warranty to get this situation resolved. Information on how to do so can be found one page 17 in your use and care manual.
Bad customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad customer service. I had to return the AC due to malfunction, I went to store they said that I could not return it. They told me that I would have reach out to the manufacturer although I was still in the time frame.Some of were very unpleasant so I had to go to another store 40 miles away to return it . Although that store was far from me the associate was very kind. I won't suggest the Leominster store to nobody.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience with this windows a/c unit and we're sorry to hear that you had to return your unit. We'll be sure to forward your feedback to the appropriate group. -Don@GEAppliances
They don't last
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 1st one i got lasted 2 years, the second one only 2 weeks. Luckily still in the return period. I hope the 3rd one lasts a lot longer.
No, I would not recommend this to a friendVery Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a couple months. Just started blowing hot air out of no where on one of the hottest days of the summer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're having trouble with your AC not working properly, and we'd like to help. Page 13 of the Use and Care Manual provides some helpful troubleshooting tips in the "Air conditioner does not cool as it should" section. Among other tips, this section recommends ensuring the air filter is clean and the airflow isn't restricted. The Use and Care Manual can be located in the "Features" section of this product page. If these tips don't resolve the issue, please reach out to our Bodewell team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) for further assistance. - Julia@GEAppliances
Air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok air conditioner . The quality isn’t the greatest . But it’s ok for day that aren’t that hot
I would recommend this to a friendConsider another unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The operating screen on the front of the unit was peeling off when we took it out of the box. It bubbles up and does not stay smooth on the front of unit. It spits water, daily. We have to empty it at least twice a day.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience. We encourage you to reach out to Best Buy directly for assistance with the control panel issue by calling: 1-800-433-5887. If Best Buy is unable to assist, we recommend you take advantage of the one year limited warranty by calling us at: 1-800 432-2737. -Don@GEAppliances
A real bad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having the AC for six months now it’s making a noise not a good purchase
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you with the sound level of your air conditioner. We recommend checking that the front grille is in good condition, the air filter is clean, and the unit is installed properly. Remove the grille and inspect it to confirm it is not damaged. If it is not broken, reinstall the grille.
Make sure to check and clean the air filter, and remove any debris or dirt from the exterior of the air conditioner. You can clean the air filter by following the instructions on page 7 of the owner's manual here: https://files.bbystatic.com/3178Pa6C7oSUp3NM3Wd4gw%3D%3D/User%2BManual
Additionally, you can find installation information starting on page 8 and information on reducing the sound level of the unit on page 14 of said owner's manual.
If the issue persists, we recommend contacting our warranty department at 833-426-3393.
Bad product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once on, I had to replace the ambient temperature sensor, the one I had felt nothing and only activated the fan.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry that this air conditioner was not cooling properly due to the temperature sensor. Our hope is that this air conditioner is properly cooling after the replacement of the temperature sensor. If this unit is not cooling as expected, we encourage you to take advantage of your limited warranty.
broken after 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working exactly 1 year and 2 months. junk! wont ever purchase ge again
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your air conditioner not working. We recommend checking the house fuse/circuit breaker box and replace the fuse or reset the breaker for 3 to 5 minutes. You can find additional information in page 13 of the owner's manual here: https://files.bbystatic.com/3178Pa6C7oSUp3NM3Wd4gw%3D%3D/User%2BManual
If the issue persists, we recommend reaching out to our warranty team at 833-426-3393.
Don’t buy!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased 3 of these, 2 of them through warranty. They will go out after the first year of using them. Don’t buy!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Given the issues you had with your room air conditioners, we'd very much like to review your situation. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. -Vikki@GEAppliances
none
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not satisfied with unit very slow to cool seems it took more than normal to barely start cooling the place installed footage is about less than 300 sq ft
No, I would not recommend this to a friendAirconditioner made by GE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this GE airconditioner on july 20th and by week 3 it started leaking water and had this loud knocking noise...
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your feedback and choosing us for your home AC unit purchase. We can understand your disappointment when your unit isn’t working as expected. We would recommend checking the troubleshooting information on page 13 in your manual which can be found on the website. If the troubleshooting does not help, we would recommend taking advantage of your warranty and reaching out to our Bodewell service team. They can be reached at the phone number here- 833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. Dianna@GE Appliances
It already stopped working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it last month and already it won't blow cold air. I'm going to have to contact support and hopefully I won't have to bring it in to be fixed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your experience as we understand the importance of having an air conditioner that works well during the summer heat. If you have not already done so, we recommend disconnecting power to your air conditioner for 2-3 minutes to reset the electronics. If the issue persists once power is restored, please contact Best Buy regarding their exchange policy. If you are past their exchange policy, please contact 1-800-432-2737 for further assistance. -Vikki@GEAppliances
do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ac system is the worst. will not keep room cold during the summer. thermostat is set at 64 degrees but only reaches 70.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing this with us and are sorry to hear that your unit isn’t cooling as expected. We would like to help provide some guidance. We would suggest reviewing the troubleshooting tips under section "Air conditioner does not cool as it should"(Page 13) in your manual found on the website. We also have an article on our website if you search "Air Conditioner - Not Cooling Well / Running Constantly" that will be helpful for this. If you find after troubleshooting that your unit is still causing concern, you can also reach out to our service team so they can send a technician out to properly diagnose what the issue may be. They can be reached at the phone number here- 833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. Dianna@GE Appliances