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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2068 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,068 reviews
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    A smart purchase to keep cool!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Pleased With my GE 8000 btu AC purchase. Installation was easy and all that was needed to insulate was right in the box. AC cooled my large living room, kitchen,dining room and hall. Will purchase a 5000 btu for my bedroom next.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good but weak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this air conditioner about a month ago. I am happy with the purchase and the air conditioner is really good. Pros: the AC works with Alexa and through GE applications. The air conditioner is very quiet. Beautiful design and very easy to install. Cons: Very weak. That's why I put 4 stars. It is said to work well in rooms up to 350 feet, my room is 240 and unfortunately not enough. On very hot days, the air conditioner reduced the temperature in the apartment by only 4 degrees.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Superior window unit!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome window unit. This was a new purchase upgrade from a 5,000 BTU we had in an upstairs bedroom window. Utilizing this new unit along with the whole home central air has really helped this summer of 2023 with temps exceeding 100 degrees for weeks at a time. Great product made by a reputable company. Really enjoy being able to control the unit from an app on my phone. Really helps when I’m wanting to cool the room even further after dinner time for a pleasant nights sleep. Have owned and operated for three months now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ac is amazing plus it is easy to use. I live in an studio and it works amazin ny studio is huge around 3 rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect for a perfect price.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a few years back and it works as its brand new. With the app, it is easy to control it. You have the option of starting it before you get home so its cool when you come home. It fits perfectly in a NYC apartment window and its easy to install. The filter is easy to wash and reattach. I would highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wifi

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Works great! I like the fact that it works on wifi and has an app. I bought it for the man cave in my garage.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    After almost 3 years it still holds up.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 350 sqft version of this model around 2 years ago. Not only is it still working, its still like new. I take my AC out of my windows every fall, and others who do the same know that there's a chance of mold growing inside the AC depending on how it's stored. I have not had this problem in over 3 seasons of use for this. I would definitely recommend it to anyone. The smart features are cool and help me keep on top of the energy consumption of the AC and schedule different routines it automatically goes through during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast pick up the is good condition so far the ac running good

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Needed A/C unit to survive the heat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed when my home A/C broke during the hottest days of this year! Bought this for the MB and it worked perfectly. Not too loud and easy to adjust. Happy with the purchase. Also the Best Buy price was the best.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 3 out of 5 stars

    Get air conditioner, but …

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner, cools fine, and the noise level is great but the Wi-Fi features on this unit did not work no matter what. I called customer support for the manufacturer. They cannot help me fix this feature. Said someone from their team would contact me for a possible solution, but no one ever did.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great AC for the $$&

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget friendly AC. Cools off an 16 x 16 room pretty quickly. My only suggestion is to be weary of the noise - it is on the louder side. I do have problems connecting tot he mobile app.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    AC Unit...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Cooled my room down and cut my electrical bill in half. Would recommend to anyone!.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Sleep saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My central air conditioning went out and would take 2 weeks to replace. Had a portable air conditioner for living room and bought this for bedroom. It was very quiet and easy to program. It made sleeping very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality air conditioner, however, the filter doesn’t go in or out smoothly. I have one out because it refuses to go back in.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Excellent window a/c

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent air conditioner for the price. I love the remote control and the fact that I can use my smart phone to program settings. Easily cools my entire bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love the WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all GE air conditioners in my home. Got this one for my daughter's bedroom. She loves it. And she loves the feature that she can put it on or off through her phone. Works excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the 550 sq. Ft unit for over a year and it has done an outstanding job. Easy to setup and use. The ability to control the unit from the app from wherever you are is great. My oldest kids old AC died and so I knew right away what I wanted to buy. We just needed a smaller unit since it’s just for a smaller room. It does an excellent job keeping the room cool, plus I can monitor and change settings since he often forgets to turn it off when he leaves, even if I’m at work. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Great AC unit with wifi.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC unit, wasn't hard to put in the window, a tad bit heavier than the previous one. Cools down nicely and is wifi so it's nice to turn it on or off from the phone is it cools down the house before I get home.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Easy install. Blows cold air.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and it blows cold air. Does what it is supposed to do. Got it at a slight discount, which is always a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Nice lil unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lil unit, puts out really good for the size. I have this to help my central unit in one area of my home..it does the job

    I would recommend this to a friend