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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2068 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,068 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keepin it Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Perfect size for a bedroom! Our room is like a frozen oasis!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AC works with remote and with phone app so you can turn it on before you get home. My home be ice cold in the summer.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was a life saver! when our home A/C went down, we used this unit too cool down our living room/dining room combo “ roughly 400 ft.² “ and with the addition of a box fan it cool the room to any temp we asked it too , I would highly recommend this unit, now that the new home AC has been installed plans to move this to the workshop, finally ac in the shed/workshop

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Quiet, 8K BTU is the sweetspot, poor air vents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8000 BTU's is a nice size that not many other manufacturers are doing. But the poor articulation on the output vents is a bummer on a top brand, energy star, WiFi enabled A/C. No matter where I set the vents, cool air always favors the right side of the unit. Much quieter than my old AC! The IOS app needs work, but overall I am happy with it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, we're pleased to know your new air conditioner is working so well and running quietly, but we're sorry to see that the cool air is favoring the right side. We're sure this gets annoying, so we'll make sure we pass your review to our team for further consideration. We're wishing you the absolute best and we appreciate you bringing this to our attention. - Guy@GEA GE_Appliances

  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    GE Air Conditioner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Air Conditioner Blows Cold Air WiFi works well on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This ac is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this air conditioner, it works lile magic and the app was so wasy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best window ac we've had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's working really well. It takes about half an hour to really get the room cool. But we have a big living room. It's bigger then the room size for the box. But I live in a very old farmhouse with little windows. This window ac is the biggest one we can get that will fit. That being said. It still cools down the living room pretty fast, all things considering. We are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Cold and quite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a 6k unit with this 8k one and it is amazing! very cold and quite!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Great buy from Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my house cool no complaints so far and being able to control it away from home through the app is really convenient

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Julyreviews

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Functionality , wifi app is neat feature. Cools home precisely , I have for 400 sq ft room and it does handles the Job

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit since the beginning of summer and it’s done really well so far. Quickly cools the bedroom and hallway, and the app works great. No issues to date. A+ for GE

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Window unit cools my 12x16 ft room very well. I am very pleased with this unit. Remote control and wi-fi operation. Highly recommend this a/c unit!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Small unit but does a Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This window unit does a good job and it had a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    COOLLLL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC gets a hot room perfectly cool in minutes. A little loud but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong ac blows cold comes with remote and also app on the phone makes all around easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Gets the job done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great A/C unit. Used to cool down 400 sq/ft of room and for a phenomenal job. Would highly recommend. Easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools room very well, like the fact I can control it from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Fanfastic quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, cools fast, quiet enough. Will buy this brand from now on!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Product & Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. Cools much better than the last window air conditioner I had. The remote is an added feature I really like. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 2 out of 5 stars

    Terrible at keeping a consistent temp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lousy at keeping a consistent temperature. It stays on too long and overshoots the target temp, then stays off too long, and it gets too warm in the room. And often it just won't cool again until I power cycle it. At night I have to turn in off and on again at least twice in a night because it just won't start cooling if it's cool outside. The unit's interface turns off even if the unit is on, so you can't tell whether it's on or off if the fan isn't blowing. The GE app is terrible and does nothing (you can't change any controls on the AC with the app, though you are supposed to be able to). The remote is incredibly cheap and flimsy. I should have returned this device while I had the chance. Very disappointed in this AC; big step-down in functionality from my previous Fridgidaire AC. I only gave it two stars because it cools well, and is relatively quiet.

    No, I would not recommend this to a friend