Customer Ratings & Reviews

Our bedroom is approximately 210 square feet. We purchased this window unit because it states 350 square feet, but I'm not convinced that it would cool a room that large. I'm also disappointed that it's much louder than I was expecting. Installation wasn't difficult, but the screws that need to be loosened on each side to install brackets are outrageously tight and we could only loosen one to secure a bracket to our window sill for safety. A narrow strip of window insulation foam is provided, but you simply cannot remove the backing...I assumed this was supposed to have adhesive?! When I tried to remove the waxy paper backing, it just tears apart the foam into pieces. The main reason we purchased this window unit was for the Wifi feature. I downloaded the GE Appliance APP and it's definitely not as easy as I thought it would be based on the GE video that was shown on the website. It's been a month and I still can't get it to work.

I needed an AC unit for my room as the air vents have very weak airflow. I also wanted a smart AC so i can controll it from my phone and Alexa. I can turn it on while im on my way home so my room is nice and cool by the time im home. If im playing or doing something and i can't reach the remote. I simply as Alexa to turn the AC ON or OFF, change Temp, Mode, Speed etc. Pairing with Alexa is a bit of a pain but once you do, it pairs great with any Alexa device. I use an Amazon Echo 2nd gen aswell as a Echo Show. Would highly recommend.

This AC works great. Cools and drys the room perfectly. My only issus is that it lets alot of light in through the blower vent. Ive never experienced this before.( i work nights) other than that, i woukd recommend.

Very Smart Air Condition. This AC Has WiFi and you can control with your phone.

I like the wi-fi capabilities and the ease of connecting it. I’m not very fond of its inability to actually direct the air flow, also it’s louder than I’d like and thought it’ll be.

Fantastic!! Love the remote and app connection! Also very sleek and great window fit!

Very happy and satisfied. I ordered online and pick up same day a good Ac for the money Highly recommended !! Only thing i didn't like was remote is kinda cheap plastic and cant see buttons in the dark but do far so good

I bought this AC unit a year and eight months ago and I plugged it in for the summer months this year and I am getting the same error reading as everyone else it shows 88 it constantly beeps on and then turns off and there’s no way to repair it. This is an odd coincidence that other buyers are experiencing the same thing.

Great air conditioner. Hasn’t killed my wallet and it works great. Amen!!

it works fine, little noisy.. it takes time to cool the normal size room

Purchased A/C unit has backup pending repair of central air. ,Opted the larger A/C unit . Due to power efficiency. And Sale price.

Very happy and satisfied. I ordered online and pick up same day such a good Ac for summer and humid weather. Highly recommended !!

Originally bought on 6/11/22 and it died in less than a year. Poor quality & value. Pics are what it looked like right out of the box. The other pic is from the app as the unit cannot cool down the 16x16 room on a 85 degree day. It is 78 degrees in the room while thermostat is set to 68. Already filed a warranty claim with GE. They do not service window units, only replace them. They'll reimburse the value of what I paid for the first one, but I have to buy the new one (and it must be another GE) with my own money and then wait 6-8 weeks to receive my reimbursement. Do yourself a favor and buy something else.

Easy to install, quiet and INSTANTLY COOL!!! Just what we needed before the summer starts.

What I wanted and cheaper than Home Depot. And its a GE

Been working excellent so far with no issues whatsoever

I like the item. Very nice & Cool . So far service is good.

Excellent A/C, still works perfect after 2 summers.

It’s OK but the degrees only goes to 64 it doesn’t go below that

While I am sure there are other A/C window units that offer some smart functionality, this is the first one I have ever used, or owned. Installation is like other window unit systems and should be relatively simple if you have ever had any experience installing one. Just make sure you have a compatible window to install it, or you will find the task a bit more involved. In my case I opted to add a Window unit to a bedroom that does not seem to get the best cooling from my forced air system, and this one fit perfectly. The unit was packaged well, where you'll find a few pads for insulation, a top plate that screws into the top of the unit to hold it against the window, some side skirts that extend to the desired/needed space to cover the sides (no cutting needed), a remote control, and the manuals/warranty information. I will say this included everything I needed to install this successfully, without any further trips to a hardware store, and the instructions were easy to follow. Overall, I would say the installation took me about 45 minutes from start to finish (I am not an expert)! The A/C unit front panel removes easily, to gain access to the filter (which is reusable and already installed), and you will see a digital display. The display provides some basic info, like the temperature, and the selected mode/speed. There is also an indication light for the filter, sleep mode, and if the Wi-Fi is enabled. I will say that if you are not wanting to utilize the Smart Control, it is not required to operate the unit; however, you would be missing out on the app experience and features without it. The included remote will toggle the basic settings without issue, and I found that the control was not inhibited by position inside the room I used it in (a ~300 sq. ft room). The first thing you will notice is just how cold the air blows out of the unit. I was surprised that it did not take long for it to get up to temperature, and that it had no issue blowing out air to cool the entire room in about 30 to 40 minutes. The temperature in the room, prior to running, was 78 degrees and it easily got it down to 73 in about 10 minutes. Within the hour, the entire room was at the set temperature of 71 degrees. At night, I cranked it down to 68 and it kept that temperature all night long, only running a handful of cycles overnight to maintain. You will notice that the vents are manually controlled, so no automatic vent movement. Simply place them in the appropriate position for your use. App experience was surprisingly great, and the setup of the app was easy to follow. I did not experience any issues "pairing" the unit and connecting it to Wi-Fi. If you are on iOS (can’t speak for Android) and running the newest OS, it will use the AirPort utility to select and upload your Wi-Fi Settings to the unit. That means it just pulls the Wi-Fi password from your phone directly, with no need to type it in. Keep in mind, that prior to installation of the AC unit, I would take a picture of the side of the right side of the unit where the GE Wi-Fi Password is. You will need that password to complete the Wi-Fi setup and is only used to upload the settings. If you are not sure what app to install, simply scan the QR code on the included card that it is taped to the unit during unpacking. This will take you straight to the “Comfort – GE Appliances” in the App Store. Account setup was easy, simply enter your email and desired password, and follow the prompts to enter your registration info and validate your email. Otherwise, sign in if you are using another GE Smart Appliance (C by GE account info is not supported). Logging in to the app was quick, and it immediately displayed the status of the AC unit and allowed setting modes. You can set the speed of the fan (low – medium - high), and the modes of Cool, Fan, or Energy Savings. I did find with Energy Savings that the unit would cycle on and off more repeatedly versus just keeping it on “Cool.” The app also displays how much power is being used, which is really a neat feature for those trying to monitor power usage. The app will require location to enable the “away” feature, which is located in the “Routines” menu. You can also set a schedule for each day of the week and find the vacation or sleep modes. I am also happy to report that this supports IFTTT integration for recipes. Simply find the “GE Appliances Window AC” in IFTTT’s website and sign in to authorize its use. You will also find that it supports Apple’s Home features, and the setup code is on the same label as the Wi-Fi information. Also, be sure to update your location in the app, so you get weather information relevant to your home location. Overall, I am happy with this window unit and the features. The easy use of the app, Apple Home and the IFTTT integration make this a great addition to any Smart Home. The unit gets to temperature relatively quickly in appropriately sized rooms, and the remote is great for those that don’t want to reach for their phones and use the app. GE really knocked it out of the park with this Smart Home Window A/C Unit.