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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2068 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,068 reviews
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Works well! I'm happy with it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to operate. Cools room quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wifi

    Rated 5 out of 5 stars

    Great ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to set uo wifi feature a+!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    GE Energy Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this a/c unit running a lot, very cost efficient and excellent on cooling. Bought this until I can get central air fixed, the whole system needed replaced; furnace & a/c. Very costly undertaking so got this window unit for summer until I can have the a/c replaced in September.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    small and mighty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! I was a little worried bc it's smaller than the previous unit. However, this unit exceeded my expectations. It cools down a fairly large area - it's not cold, it's comfortable. I've recommended it to several people,

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Smart AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very nice and quiet advice, honestly the WiFi function is so helpful to set at desire temperature in my way toI back home and I can save energy while I’m not at home. Price = ✅ Functions =. ✅ Quality = ✅ The Best option=✅

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cool for the summer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the room down quick! Love that I can use the remote or the app from my phone when we aren’t home

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best AC I ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ac is great it cools up the room greatly and is able to maintain temperature properly when in eco mode. Eco mode is great by the way. The power on this Ac again is great

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Perfect for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new AC and this one was not only at a great price, but amazing performance. Would highly recommend this AC. You can also turn on from your phone anywhere you are.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Pleased with the performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 1200 square foot metal building with an unfinished interior. Placed this unit in the bathroom and closet area and that now is the place to be when you want to cool off.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    erratic temperatures

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to use this on eco so I don't have to listen to the fan all the time. I also like to leave it on 69 degrees. But the room will get to 76 and it still doesn't turn on sometimes. Then once running it will get to 67 and I will freeze. Then it finally shuts off. You would think they could make it run better for such an expensive machine my older cheap ones worked better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to cool down big area.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an over 750 square foot great room/kitchen dining area with a portable a/c unit in it. On the few hot days that unit just couldn't keep the temperature low enough to be comfortable. I installed the GE 8000 BTU unit from Best Buy in an opposite facing window and the room is now at a comfortable temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great Lower End Air Con

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great, smart AC for anyone needing to fill a gap in their home. Smaller size areas cool fast, while larger areas take some time. Can be a small headache to setup, had to call tech support to connect to Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Very cool.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cool our large room well ! Only reason I didnt Give five stars is because it sounds a little loud at times.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great cooling power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Puts out lots of cold air and does cool a large area. The only drawback is that you cant direct the air flow. The louvers will rotate but air just comes straight out, not in the direction needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Seems like 50/50 chance you’ll get a dud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a rating for one of the two acs I purchased last spring. I purchased them in late spring/early summer 2021. I used them for the New England summer season so about 2-3 months. This year I put them in the window and one’s fine but the other is building up ice in it and then when the temp melts it loudly spitting out ice pieces into the room. GE gives a 12 month warranty which doesn’t seem sufficient for most customers who are only using this for the summer season and then don’t use again for another year. I don’t know anyone at least not in New England who had to purchase a new ac after one season of use. Really bad for the planet. Needs to be made better so that doesn’t end up in landfills after a year of use.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools off our medium size room very well. Love that I can turn it off an on with an app, from anywhere. It cane with shades to put on the sides of the extenders to keep the sun from shinning in, which helps keep the bedroom dark.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cold air

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air is always cold and the unit is quiet. Can set the on off timer too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! We had to replace a 15 year old 10,000 BTU unit and what a difference. Cooled off our large living and dining room in minutes. Smart features work great and it runs very efficiently. Nice feature shows daily power consumption on the mobile app. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit is keeping our room cool with no issues so far. The only thing I've noticed is that there is no timer to put it on for 30 minutes or more and auto shut off.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great Equipment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment, works perfect. I love the idea of turn it on even before get home due to the app

    I would recommend this to a friend