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Customer reviews

Rating 4.3 out of 5 stars with 2068 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,068 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, we have a small room that we have guests stay in and it keeps it very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works exactly as it should

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t use any of the wifi features. Just use it to cool my workshop and it works as it should

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy AC Installers know what they are doing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians knew exactly how to set up the ac unit, They installed it so was a great fit to the window. Thn they cleaned up the wrappings and took away the box. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great little unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great. Doing what the description said it would. We’re very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a powerfull AC that cools the room fast. Its a bit noisy but its ok because it does its job good.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keep very cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a good sized bedroom, living room, etc. Works very well, just install it in the window and turn it on. Does and excellent job of cooling and was a great value for the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great makes my room super cold I definitely would agree for ppl to get

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our bedroom which is 350 square feet. Keeps us very comfortable. Can’t beat it for the price. Installation was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this air conditioner!!! Is not loud and it cool off the room

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Previous unit stopped working.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous unit stopped working. Hopefully this one will last longer than just 2 seasons.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice AC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ac. Economic. Easy to use I can’t complain about the performance of this item. Now I have two of this ac at my home. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love the WiFi capability.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this now for two summers and it’s still going strong. It’s installed in my bedroom window and it runs fairly quietly. I can sleep all night with it on.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so happy to hear your air-conditioner is working well for you. We are glad to hear it isn't disturbing your sleep and you are able to sleep comfortably. Thank you for sharing your feedback! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Stay cool!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, perfect size too! Started the summer off right with this purchase. Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cool the room that was always hot and some of the hallway that always read about 80°...

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Smart AC!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart air conditioner is super convenient being able to adjust all the settings from your phone. Works perfect for cooling my laundry room and bathroom.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking your time to write this review. We will forward your feedback to our air conditioner team as they want to hear from our consumers. Geoff@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Best Buy experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great service at store was excellent! Would recommend your store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for medium size room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Works nice, cute and perfect size Perfect for medium size room but little loud

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good ac unit for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent cooling for a small room. Could have better air direction controls

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    New AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works amazing very cold and also you are able to conect it with ur phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Ac as a replacement for my last which gave out. So far it feels a little under powered as it takes a little while to decently cool a room..Other than that easy to use and set up, nothing out of the ordinary.

    I would recommend this to a friend