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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2068 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,068 reviews
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    app isn’t fantastic but it cools my house so 4/5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is Amazing and very affordable. I would definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They hide the password!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit seems to work quite well. The one thing I want to complain about is they put the network name and password on the side of the unit, where you can't see it when the unit is installed. So you rush to install it to cool off and then try to connect to your smart phone. Well stop everything. You have to move the unit out of the window and get that information. What a dirty trick!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC is great it’s been over 100 degrees we’re I live and wow it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What's in a Name

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if Digital is the way to go for Air Conditioner's, cool temp at 64 degrees seems slightly warmer then I would like. Would think that G. E. Would be better at 8,000 btu's but doesn't fit what I expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this air conditioner, it has an app so you can controller and see the energy that the AC use

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Rick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality love the product I recommend it to my friend and it works really nicely it keeps the room cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    mr freeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, much cold, wow brrrrrrrrrrrrrrrrrrrrr

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Noisy business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC unit is great for a medium sized room. It cools the room quickly. Eco mode didn’t work great if left in to long. The reason for 3 stars is it is really noisy. So noisy that sleeping with it on is hard.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Smart and Efficient!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Smart Tech lets me control it with Alexa and it cools my room perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    ....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great....................................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to install and Keeps room cool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for summer and it’s very easy to install as long as your window is the correct size.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Nice and cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes we had to buy 2 a/c that day the other 2 went the same day and like them both keeps it nice and cold

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Overall okay ac

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good air conditioner. It get the room cold and the remote is very convenient. Definitely get the geek Squad protection plan though because mine had broken within 1 year. But best buy was able to replace it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE it! Works perfectly for my smaller room. My other LG one could never

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small AC, it keeps my bedroom cool. Also wifi works great

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Better than portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner, way better than portable ones, keeps the room cool

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Definitely worth the wifi options on summer days cool my room before arriving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SMALL ROOM COOLING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for the room that I needed to cool without major opening changes

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this unit cooling a 120sqft storage shed and it works perfect, I can control the temp from inside the house with Wi-Fi

    I would recommend this to a friend