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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2068 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,068 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air Conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC works and cools the time very sufficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice Ive made this summer. Previously I had a 6,000 BTU and my room was always warm. My room is 14x14. This new AC made my room so cold so fast within 20 to 30 minutes. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cooling power and reliability. Fairly quiet for a window A/C

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote connectivity is a nice feature but the software isn't up to Standard. I get a constant warning that I need to update the AC software but I cannot update it. Otherwise as a basic AC it works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quite!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new one for my bedroom and this unit is perfect very quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well for an average bedroom. Thermostat is a nice feature. Cycles on and off as needed. Temperature goes to 64 degrees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice wi-fi connectivity feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. I like the wi-fi connectivity. Installers from BB were very conscientious about installing it safely.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing, and room gets cold fast within a matter of minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice solid AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice solid unit good for a small room. It’s not super cold but it will cool off the room. Unit is a bit noisy but not too noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very quiet and cools a large area with high ceilin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best air conditioner I ever bought plan on getting another one.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes the rooms so cool it was a great investment

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ac yesterday in person. Paid someone to install it just to find out if defective…come on people, my apt is like an oven . I paid 315 with tax and it’s defective… all the settings is the same …low fan …it does not change temperature at all . Jus low fan air . Smh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dose it job even in a big living room. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cools Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy this was available for pickup right away because most other stores in my area were out of stock. Works great. Install was a little bit trickier than my old air conditioner; we needed to add an extra board to the windowsill so it didn't fall too far backwards. But overall good value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Window AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC is very quiet and produces sufficient cooling for bedroom. Have not set up the wifi feature yet so cannot give fair review on that topic. Overall, it functions as it is supposed to. Was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great for the value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air gets super cold and not as heavy as I’d expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bottom bracket gap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it but when installing has extra bracket on bottom that left a gap under the ac that we had to fill with styrofoam to seal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's an excellent thing very easy to use very good Quálitas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In store Selection in Window ACs leaves a lot to b

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have used other brands from Best Buy with good results, the store only carries GE in the store. No real choice as the on-line experience is less than desirable. Time will tell if GE is an OK product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 3 out of 5 stars

    Fine air conditioner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very temperamental. Needs to be babied to work properly. Does not like long stretches of time on and cooling. The best part about it is the WiFi feature.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for posting a review on your GE air conditioner. We're sorry to hear this unit is tempermental in the way it functions. When installed properly, this unit should be able to run as long as necessary to maintain your set temperature. If you're finding the unit is not functioning in that manner you may want to consider taking advantage of your warranty coverage. The details can be found on Page 17 of your owner's manual. We hope you are able to stay cool through these hot summer months. All our best! Vikki@GEA GE_Appliances