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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2068 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,068 reviews
  • Rated 5 out of 5 stars

    Ac review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Connects to my wifi and is very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I should have taken the U-shaped model

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In HomeKit it doesn't do much the same in the GE app, I thought it was noisy, I should have taken the U-shaped model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Uses credits... Works...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the first one because it keep freezing. This replacement seems to be working much better. Not as cold as I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it should

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Would recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great window unit.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great window unit. Cools down the whole apartment. Surprisingly doesnt drive up the electric bill as much as I was expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great A/C for Larger Room

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never can go wrong with GE products. They have a great reputation and I've trusted them for years without fail of being completely satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great cooling the room off, just wish it was a little quieter, as its in my bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No more cold feet.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC looks great and doesn't protrude too far from the window. The design is excellent for pushing air up toward the ceiling.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Window air conditioning unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud but effective. Cools the room well. Like the eco feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time to Chill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this early and got a great deal. I have multiple GE air conditioner's that have lasted many hot summer years. This is the 1st one that has SMART applications so I'm trying to get used to that. But it's not the reason why I purchased this air conditioner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    window AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good air flow but a little on the loud side! saved the day when my central AC broke!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great A/C, very good price!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this air conditioner. It more than keeps my small room cool. I try and keep the vents pointed towards the bedroom door during the day, to try and cool the hallway and a portion of the house. It does a so so job of that, but just so so. Great A/C for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE a.c.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This window a.c. unit works o.k. i dont need or use the wifi feature and think its unnecessary. I feel GE is trustworthy and offers assistance with their products when needed

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing! We're glad you like the air conditioner and we want to welcome you to the GEA family. It's a pleasure having your business and if you need assistance we'll be here to help. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy. So was installation. Settings are good. Its quieter than I expected. The remote could be better but in all the AC is great quality for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Not Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that good of a product. I had to return after one two weeks when product fell to power on.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to write this review! We’re so sorry to hear that this air conditioner didn’t meet your expectations. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the aspects of this unit that you are unhappy with. If you ever need assistance please know that you can always reach out to us. Wishing you well – Matthew@GEA GE_Appliances

  • Rated 5 out of 5 stars

    A good brand to buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is working great, looks more sleek than most. Very happy with it. Bought it to replace a similar GE air conditioner that we had used many years.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it cools down the Room but I have not able to connected to my Wifi. For what ever reason it is not even finding the Ac in my settings

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. While we're glad you have been pleased with the functionality of your new air conditioner, we are sorry to hear that it is not connecting properly to your WiFi and understand your frustration. In this case, we recommend you call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET. We hope this helps. -Chris@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Gets the job done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs strong. Good, cold, cooling circulation. My only complaint is that it’s a little loud but with window units, to be expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Air Conditioner, Low Quality of Maintenance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Air Conditioner, Problem is if there are problems parts can't be replaced on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I bought it long time back still I am using.

    I would recommend this to a friend