Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2068 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,068 reviews
  • Rated 4 out of 5 stars

    GE Unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit. Cons: The led indicators for all settings are not visible is during daylight. The direction paddles for the Air flow do not really work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    cool!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything could be better so with that being said it works great

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Lowest temp is 64

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is definitely quieter than others I have had but it did not get cold enough. The lowest temperature it goes down to is 64. It’s only May here in New England and we’ve had some hot days and the room just feels not as hot as outside but it definitely isn't cold enough for me. I am returning because I am worried that in August when it gets really hot here it will not work well. I had to sleep with my blankets off and a fan on because it does not get cold.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good air conditioner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Side panels were a little more difficult than they should be to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best AC of 2021

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Air conditioner! Loved that I could turn it on from anywhere with the use of the app! A little loud but nothing unbearable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with it during the last month or so that i have had it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Underwhelmed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The room I am cooling is just under 300 sq. ft. When I turned it on in the evening after the first 90 degree day of the season, it took well over an hour to cool the room - set on high cool. Once it hit the target temperature, it maintained it well... at night. I have serious doubts that it could keep up if I needed to use it during the day. App works well. Returning it. Thinking about trying their 10K BTU (only $30 difference in price).

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for taking the time to share your thoughts on your new air conditioner. We are really sorry to hear you were not pleased with the performance of the unit. Given the circumstances, taking an hour to get the room cooled down to your desired temperature is actually pretty good. Especially if you take into consideration the temperature of the room when the air conditioner was first turned on. In addition to the air in the room, the unit must also cool down the heat stored in the walls, furniture, rugs and draperies. Once the unit has reached your desired set temperature, it's much easier for it to maintain the temperature. During those periods when you don't need the room to be as cool, you can always adjust the temperature setting higher to save on energy. We do appreciate you being part of the GE family. All our best! Vikki@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Baught because its GE

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a bedroom or living room! Only baught because it has the GE brand on it. GE has been reliable in all purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC still works great! I did my research and got the best price at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good item I recommend it to buy It is a good article I recommend it to buy I have already bought two of the same brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t wait get one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best air-conditioned I have ever bought. The app makes it easier to cool my room before getting home from work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Air

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for exact model which had a very bad rust issue after 3 months of use. Probably an anomaly. Have not used yet but will give 5 stars till I find out different.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little weaker than expected

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a little weaker than expected (Our living room is 330 sq ft) but it doesn’t keep us that cool unless we set it to 66 degrees

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little nosier than I thought, but it get the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little window unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.....timer is a nice function, eco function as well so it doesn't have to blast all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little smaller than what I wanted but seems to do a good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking foe quiet air conditioner at reasonable p

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as quiet as hoped it would be. The eco system works great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Air

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good air conditioning i put on my living room and work great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE A/C

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A/C works fine. Remote doesn't work at all. When I get a chance I'll stop in to see what can be done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I need. Perfect for a 1 bedroom apartment or studio..

    I would recommend this to a friend