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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2068 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,068 reviews
  • Rated 5 out of 5 stars

    window air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eco setting is great, everything need to install the unit was supplied.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cannot Repair

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the purchase until a power outage messed up something 6 months in. The unit wouldn't turn on and only beeped when plugged in. Geek Squad said to call GE since the 1-year manufacturer's warranty was still active and GE set up a repair appointment. The day before the repair, I get a call telling me that they don't see any repair parts for this model and that I should call GE back. Customer Service was professional and explained that I could get a rebate check sent for the value of this after purchasing a new GE unit and sending in the receipt. What a ridiculous process and a waste of resources. I can't recommend buying this.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so very sorry that you had this issue with your Window Air Conditioner. This is not the ownership experience we want for you and your family and will share your feedback with our engineering and design teams. We are glad to hear you will receive a credit but apologize for your inconvenience. If you have any issues, please reach out to us via a private message on Social Media. Thank you! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE AC review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a smart ac and this one was perfect. I can control it with my iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A/c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok had a hard time hooking up to internet but finally got it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works for 1 year only

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well when it worked, stopped working late last year and gave it anothet tey this year for the start of summer and wont turn on. I have one 4 times its age that still works yes this thing cant even power up.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really junk. Stopped working within 1 year.. unfortunately, didn’t get coverage on it so it was a total loss.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy)))))))))))))))))))))))))))))))))))))))))) Best Bay the best shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit in my room. Really happy with accessories it came with. Made it easier for installation. It has interesting features I didn’t know about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent AC! Exceeds my expectations in room coverage and cooling power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effectively cools both the dining room and living room in our apartment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S WORKING VERY GOOD. I HAVE NOTHING TO COMPLAIN ABOUT, IT ARRIVED SUPER FAST, JUST WHEN I NEEDED IT MOST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good, I'm very happy with it, and it works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ---------------- Period !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat goes down to 64 degF, but doesn't cool my room lower than 68-70, and humidity still feels high. Room is the right size for the unit, so it's just not that great. One nice feature is that the lights on the unit go out, so your room remains dark during sleeping time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    5 outta 10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect window air conditioner , Doesn't get below 64

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great room ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device . Works very well for the price paid . Not 1 complaint yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's ok for the price but needs the filter cleaned often even when not that dirty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A/C unit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioning unit runs great I would recommend it to everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger ac unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have bought a bigger one. My room must be bigger then I thought it cools fine but not hole room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    window ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked to my exaptation. The remote works well too

    I would recommend this to a friend