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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2068 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,068 reviews
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. Works well and very efficient. I highly recommend for a one bedroom

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one came broken, so had to switch a few times to get a good one. The handling of those who ship is really bad and they ruin the merchandise but overall it’s a good AC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second one that I bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this AC, I bought a send one just for my daughter’s room. I can control everything, even when I am not home

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Ge window unit, 8,000 thousand btu / 6390680

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not sure, if it is normal, but are these window units, not meant to last formore than 2 years,,as ours has already quit working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AIR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started to use this window conditioner and so far it ems to be doing a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keeps room cold. Easy to install. Was a great purchase. Shopped size and price. This was the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart, indeed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient air conditioner. "Smart", too. This was an added benefit - you can control the unit using a smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this air conditioner for our bedroom and we are very pleased with how quiet it runs. Its perfect !

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 1 out of 5 stars

    DON'T BUY GE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 2 weeks of using this device it just started beeping non stop. The display was also flashing. Followed all the troubleshooting to no avail. Contacted GE and to remedy the situation they offer me a good will certificate. Which means I have to wait 2 weeks to get the certificate before I can purchase a new device, so that I can send them the receipt so they can make me wait 6-8 weeks for a check in the mail. Let's not forget I'm paying taxes twice. DON'T BUY GE!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are terribly sorry to hear you are having difficulty with your air conditioner and do appreciate the inconvenience this experience has caused you. We would encourage you to reach out to us on social media so we can review your situation further. We look forward to hearing from you. Vikki@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast delivery, easy to set up, works wonderfully, would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Window AC unit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and very powerful. I even compared the daily usage and it hardly effected my utility bill. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart air conditioning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smart air conditioning. Have a hard time but work perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this air conditioner for the bedroom. Its a great value. Its perfect for a medium size room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Machine.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice unit. It functions as described. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new AC and one of the employees at Best Buy recommended this AC and wow!! it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but definitely does not cool a room that’s 250 sq Ft maybe 200. The ax blows cold air it just doesn’t cool the room properly. 3/5 stars

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! The unit is a little heavy, but it keeps my office cool and that’s why I bought it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price point on this air conditioner is reasonable but after using it it was very underwhelming I would not buy this product again it had a hard time keeping a very small room cool

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, and thanks for reaching out to us about your experience. We hate to hear you have been underwhelmed with this model and it had a hard time keeping a small room cool. We know that must be frustrating. This 8,000 BTU air conditioner is best for rooms from 250 to 350 square feet; if the room does not match those dimensions, the cooling performance can be negatively impacted. You may also want to make sure the air filter is clean and the airflow going to and around the unit isn't blocked, as these factors are also important for cooling. There are additional troubleshooting steps on page 13 of your use and care manual, and page 17 has information on your limited warranty if you think you may need to take advantage of that. We are glad to offer further assistance if you have any other questions or concerns. -Sarah@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Ac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken fan. Didn’t install due to the snow we been having when I finally did fan was broken

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love GE Air Conditioners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love GE Air conditioners! And this one was an especially good deal.

    I would recommend this to a friend