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Customer reviews

Rating 4.3 out of 5 stars with 2068 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,068 reviews
  • Rated 3 out of 5 stars

    Not too bad for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t connect to wifi no matter what I do. It just won’t work. Also a little noisy but it keeps thing cool.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok did not last bit a couple months. It does not blow air anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It was HOT outside, but not in here!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra cold air, quiet and economical at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i recommend this product will buy again soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need 50 Characters so really really really good stuff

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sleek design but the Wifi app Sucks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this air conditioner for my small room and still find that it takes a while to cool. The wifi app that you can use to control the air conditioner always crashes and never works. Very difficult to set up a schedule and the timer functions does not work on the app. Also, they failed to mentioned that there is no timer button on the actual air conditioner this feature can only be done on the remote which is very inconvenient. I would not recommend this air conditioner. There are better options out there for cheaper.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are so sorry to hear about the difficulties you are having with your air conditioner. This is not the owner experience we want for you and can understand your disappointment and apologize for your inconvenience. Please refer to Page 14 of the owner's manual for a possible resource regarding the WiFi issues you are having. In the meantime, we will gladly share your feedback with our product design and connected home support teams. All our best! Vikki@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooling time is fast and cold enough, easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy thank you Best Buy I’m so happy very happy

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Worked great for one summer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit last year, and 4 others. Stored them in the closet for the winter. Went to install this season the one for my youngest child's bedroom doesn't work. Powers on/off repeatedly when trying to turn on. Was really happy with how these untils performed last summer. But one season out of air conditioner is unacceptable. Fitting that its just out of warranty too.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. Thanks for letting us know how things are going with your air conditioner. We're happy to hear that the unit performed well last summer, but sorry that it is not working. To troubleshoot, press the RESET button located on the power cord plug. If this does not help, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). If we can be of any further assistance, please reach out. All the best.- Kianna@ GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great summertime price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this through best buy for the value and warranty gaurantees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great GE is got a good product would buy it again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can operate this from my cell phone and or alexa ... nice and ice cold BUT, NOT quiet!! then again is there really an air conditioner on the market that is??!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Easy to install and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s fira lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little AC unit freezes up the whole crib………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Great air circulation and very quiet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold cold air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product does it’s job and does it well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and works great! Replacing it for a portable unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good ac window unit. Haven't tried the smart features yet though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not thrilled about there being no box, remote, or instructions. Met our needs in an emergency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic and cool AC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need of an updated air conditioner. These do the job!

    I would recommend this to a friend