Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2068 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,068 reviews
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Doesn't cool room to below 75 and i threw out box and cant return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noisey

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too freaking loud and doesn’t get cold enough please select anotger beand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Ac ever my power went out for 10 min and when it comes back on, it wouldn't stop beeping i jad to throw it in the trash. Do not buy this unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Non functional AC Unit

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase this model AC its a RVT model and GE does not manufacture the replacement parts nor do they have replacement parts. I had it for one month and it malfunctioned.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, and thanks for reaching out to us. We hate to hear you only had this window air conditioner for a month before it malfunctioned. We know that must have been very frustrating, and will certainly send notice of your experience to our Design team for review. This model indeed needs to be returned to the vendor if you have an issue that cannot be resolved through troubleshooting. Information on the limited warranty and exchange process is available on page 17 of the manual. If you have any other concerns or questions, we're always glad to assist. -Sarah@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a year and a month it wont cool anymore. What a waste

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air conditioner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this AC at all! I've had it for 3 weeks now, it does not cool at all. Waste of my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not cold

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lets you cool to 64 degrees so it can please the democrats and their global warming claims

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The United was damaged out of no reason it’s on off and on cycle

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Installation, Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Work Smarter Not Harder.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE smart air conditioner is just what I needed to prepare for the warm weather ahead. It also has some great extra features that make it the best air conditioner that I have ever had for cooling my medium sized room. The installation was very typical of a window mounted air conditioner. Not complicated, just a little time consuming. If you have someone to help you will breeze through this in no time, although I did it on my own. Build quality seems very good. It looks....like an air conditioner, but it does have a more premium look than some of the cheap ones I have used. Setup was very easy. Smartphone/Wifi setup was a breeze, and works well. I look forward to being able to start my A/C while away from home allowing things to cool down before I get there. This was the main selling point for me over a traditional air conditioner, and I think it will perform well in this regard. Air is cold. It easy cools the medium/large sized bonus room of my house. It is also quiet and in line with other air conditioners I have used. I can listen to tv at normal volumes, have a conversation at normal levels, etc. Overall this GE Smart air conditioner comes exactly as advertised. Solid performance, and smart features. Would recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Air Conditioner

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Se coloco en habitacion segun el rango de su BTU. No enfrio el cuarto.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello after 1 yr of me buying the AC is no good. Dont get it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid at all costs. Terrible product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely cools a small room. Avoid at all costs. Find a used old one that actually works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within 2 year's

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air stopped being cold. It still blows out somewhat cold air but not what it used to

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    M

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad.I say next time no one’s buying again and again. It’s run no good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk right out of the box , ran 1 minute and shut off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 4 weeks, bestbuy refused to return it back, GE will fixed after 90 days. Just don’t buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mother board went into error and GE refused to repair. I will never buy another GE product. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Help me can I return it and get a new one

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AC stopped working and it’s been only two months with it, can I return it get a new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth 300 bucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for two days then stopped blowing air,wouldn’t recommend spending the 300 on this ac unit

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We hate to hear that your air conditioner stopped operating properly so soon into its lifespan. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We are seeing that this air conditioner is a "Return to Vendor" model as parts for it are extremely limited. In this case, we recommend you reach out to your local Best Buy to evaluate what your options for repair or replacement are. If your would like to view the details of your air conditioner’s warranty, we recommend you check out page 17 of your owner’s manual, found on our website. Otherwise, please feel free to reach out to us so we can assist you in finding a comparable unit. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    General Electric ac...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first month and already broke it i don't recommend this brand buy another brand GE very very bad.......

    No, I would not recommend this to a friend