The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 817 reviews
Rated 5 out of 5 stars
Washer machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As for now is good and washes cloth snd the machine works nice
This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine itself washes the clothes good and all but it keeps leaking from the bottom had it replaced twice already and just bought it 2 weeks ago getting another replacement tomorrow. I dont know what else to do if it does the same thing. They asked that i could 1) upgrade but i would pay the difference which is me spending more money 2) getting another brand similar price but i bought a set so that means not matching which makes no sense of buying a set if they going to look different smh. And when i call and ask to speak to supervisor/ manager they question you why why and transfer you to sales instead.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the controls one has for the aspects of washing clothes. Both me and my wife made many comments to each other for how we enjoyed using this machine. We hope this will give us seven to ten years of reliable use.
Many options for soaking, washing,and works great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this Top Load Washer when our other washer broke. This one is amazing!! It has so many options and works consistently every time. We've had it about 2 months now and LOVE it. We also bought the matching dryer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this washing machine brand new less than a year ago and since then, things, such as shirts, sheets, towels, blankets, some being BRAND NEW, come out with the stains. This has happened multiple times already, and it's very frustrating because I purchased brand new sheets that are supposed to be washed before putting them on my bed, why are they coming out with stains, which OBVIOUSLY, didn't have before going into the washing machine? VERY DISAPPOINTED TO SAY THE LEAST. My, now deceased mother's washer and dryer, was also a GE, still functioning, but it was time for a new washer. Those two items were purchased well OVER 30 YEARS ago and still reliable, but now, sometimes, some of the clothes come out and they're not even wet, and I know better than to over fill any type of washer or dryer. Very dissatisfied
We appreciate you sharing your feedback about your washer. For help with improving the cleaning performance, please take a moment to review the information in the support article on our GE Appliances website titled: "Top Load Washer - Clothes Not Cleaning Well." It the issue continues, we recommend you take advantage of the one year warranty by scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393). -Don@GEAppliances
Rated 1 out of 5 stars
Do NOT buy GE products
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
GE products are the worse. I got my house 4 years ago and bought GE products because they were supposed to be reliable. I got this washer and a fridge. This washer 1 year and 4 months ago. Good thing i got extended warranty for the washer so they are supposed to fix it or replace it after breaking down on me in the middle of a cycle. The warranty process with BestBuy has been a nightmare btw. I had problems with the GE fridge (expensive) just a little over a year after i got it. I was lucky they did an exception for the warranty since for that one I didn’t get extended warranty. I feel like they make them unreliable on purpose.
Thanks for taking a moment to share your feedback. We're glad to hear that you were able to receive a resolution for the issues your experienced with both units. We hope you allow us to work hard to earn your trust again. We appreciate you being part of the GE Appliances family.
Rated 5 out of 5 stars
Washer
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent washing machine. It washes my clothes efficiently and quickly. Very satisfied with its performance
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can’t blame Best Buy for this machine but GE has a lot of work to do. I wanted to like the machine but any setting I have used has turned out to be a disappointment. The machine doesn’t wash properly and never dispenses the fabric softener smoothly. I attached photos to show what I mean. I’m thinking about exchanging it for a different brand altogether. This is a huge disappointment.
We appreciate you letting us know the situation with the fabric softener. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your washer so we can further investigate. -Don@GEAppliances
Rated 5 out of 5 stars
Excellent machine and well made with great qual
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Verywell built and sleek machine like blu lit displays
This reviewer received promo considerations or sweepstakes entry for writing a review.
Im sad to say these washing machine need to be sent back to factory and looked over. I recently purchased had issue's with using it when put on the bulky/bedding setting. I had a second one delivered same issue. Sheets were soak and wet after cycle and barrel makes loud banging sound like its not attached.
We understand any issue with your washer would be concerning, especially as you’ve already replaced one unit. We want to help. You may want to make sure the washer is leveled and loaded correctly; if the unit becomes out-of-balance, you may notice additional vibration and noise. The washer becoming unbalanced may also cause an issue with the clothes being too wet. Additional troubleshooting tips are available on page 28 of the manual; that can be viewed on our GE Appliances website when you look up the model number and go to the product page. If you aren’t able to resolve your concerns and need to reach out to our service department, they can be contacted at 833-426-3393. A technician would be glad to examine the washer for any issues.
Rated 1 out of 5 stars
Broken item, not respecting a schedule
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivering a broken item after two weeks of forced rescheduling.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Spent so much time researching washers and looking into all of their pros and cons. Settled on this one sense the most common complaint was noise related. I had a previous GE washer that lasted us 15 years so I thought I'd continue with the brand.
Couldnt be more happy with the choice. The noise is not an issue at all. That negative feedback is overblown in my opinion. We start a load in the wash room, close the door and we cant hear it. So its a non factor. Love the washing mechanism. Really turns clothes over with the agitator and gets clothes clean.
The only minor complaint that I would have and validate from others is the water levels. The Auto setting does not add enough water and even the manual settings of Medium and such is much lower than expected. We have to wash loads at the High or Max level. Other than that, we are very happy with the purchase. Reliability will be judged in the future so we'll see.