Customer Ratings & Reviews

Im sad to say these washing machine need to be sent back to factory and looked over. I recently purchased had issue's with using it when put on the bulky/bedding setting. I had a second one delivered same issue. Sheets were soak and wet after cycle and barrel makes loud banging sound like its not attached.

Delivering a broken item after two weeks of forced rescheduling.

The terrible washer. It stopped working less than a year purchased!

I've had this washer for about a month now and have used just about all of the settings over that time. First, the washer does a terrific job of cleaning the clothes. The tub has the ability to hold large items such as a comforter. It's located in the basement so the noise of changing cycles isn't that noticeable. However, there are a couple things that I need to comment on. This washer has the fabric softener holder in two locations. One being in a drawer with the detergent bin, the other on the center shaft. Sometimes, if I used the drawer bin, the fabric softener wouldn't be distributed into the tub. So, now I use the bin in the tub. A more disturbing issue is with the machine going off balance very easily. I always put clothes in the tub evenly, but during the start process, the tub will spin briefly as the water is filling. At times, this moves the clothes around unevenly. Fortunately, I only run the washer when I'm in the house, so when this happens I stop the washer and rearrange the load. One last thing to note, the washer is pretty tall. If a short person (like me) uses it it might be suggested to have a step stool handy to reach any clothes in the bottom of the tub. All things considered, this washer is very good. I would suggest it to anyone.

It washes really good. It does big loads too. I am so happy to have the glass lid too, you can see whats going on during the wash. Only thing i wasn't given a washer instruction book had to figure out how to use but wasn't hard.

I bought a GE Profile washer in 2004 - yes, 20 years ago, and I finally had to buy a new one. In 2013, I had it serviced because it wouldn't spin, and, since it was within the 10-year warranty, the transmission was replaced free of charge (paid couple of hundred for labor) and it lasted until this year. This GE washer had all the features I was looking for: top load, agitator, water control, and glass lid (so glad because it taught me unless you select deep rinse, it just squirts water during spin cycle). There was, however a slight learning curve and I wish it had more "my cycles" (old one had two). Also, two minor issues are: the tone to denote end of wash is too low to hear in another room and the machine always turns on when the lid opens - why when it has a power button?

Iam very happy with this washer. The sensing feature on filling the machine is one of my favorites. It senses how big the load is before it fills and chooses the right level to fill the machine so I do not waste water. It also senses how many minutes the washer will tkae to complete cleaning the load. It does a great job of cleaning my clothes. I love my new washer and I got a great price on it at Best Buy.

Have owned this great washer for a month. Replaced a 17 year old washer that finally gave up. I tried another new one, different brand, that was auto only and returned it. This one is so much easier to use and so much more versatile that I just love it and the price was almost the same. This gives full control of everything, and I can set it and leave it alone. My clothes come out exceptionally clean. It's almost as easy to use as my 17-year-old one was. It must be the best one out there because I can't think of anything that would make it better. I especially like the incremental water level feature that lets me add 3 gallons (or more) extra, after it begins washing. I highly recommend this great machine.

First, I'll begin with the washer. I absolutely love it and give the washing machine a 5 star! I looked at and did a lot of research on washing machines with the features I wanted at an affordable price. I am extremely happy in choosing this washing machine. My favorite feature is the water control and deep fill. I saw a lot of reviews for other washers that would not fill with enough water for a effective clean. This does a wonderful job! I chose to buy this washing Machine from Best Buy because I have always liked the help I've gotten from customer service and Geek Squad. However! I give customer service a 1 star. I have been EXTREMLY upset and angry at their lack of help with my purchase! My washing machine was damaged in the delivery. I spoke to the "Large Product Fulfillment Resolution Team" and we came upon an agreement to resolve the issue. After over 2 months, time and energy spent making multiple calls and having to drive across town to try and speak to management in store, each time being told it will be taken care of, this is still not resolved! Did Best Buy promise to resolve this issue with no intension of actually following through?! Did they figure if they kept putting it off I would eventually forget? Since I can't seem to get the help from calling customer service or going into the store (because they apparently are not the ones that deal with the issue) perhaps leaving a review on my extremely negative experience with their customer service will get someone to contact me who WILL resolve this issue!

Love thw washer! Great capacity and so quiet!!! Clothes are extra clean with high efficiency water use.

I absolutely adore this washing machine! It has a wonderful agitator that actually washes the clothes (as opposed to my old Maytag impeller), and I can actually set the water level, unbelievable! There are many cycles and most are customizable. Epic wash job and it spin dries the clothes really well. I love it!

Unlike the matching dryer, I really don't have a lot of qualms with this washer. Great capacity, seems to fill to the appropriate level for the load size (since it's Energy Star, that's a bit plus for me) and gets the clothes clean. If the matching dryer worked nearly this well, I'd feel a lot better about supporting GE products again.

So far so good with this washer (1 month old). Easy to operate, plenty of options. Automatic water level control is a great feature to have. It is not too loud either. Not a huge price tag. Glass lid helps to see what is going on inside once we start the washer. If you are looking for something a no-hassle washer at a good price, this is the best one

My 25 year old, extremely basic, not water or energy efficient washing machine died. I know new machines - like the impeller top-loaders - use very little water, and I was not a fan. I live in an area with plenty of cheap water, so I didn’t want to sacrifice cleaning ability for a non-problem in my area. I wanted a machine that just filled with water and had an agitator, like the old-fashioned model it would be replacing. The Towels + Deep Fill setting mostly solves the "not enough water" issue. It doesn’t fill to the tippy top like an old machine, but because my old washer was 3.2 cu. ft. and this new one is 4.5 cu. ft., it actually covers my queen-size comforter with more water than the old machine did. I gave the Normal cycle a try - this is the auto-sensing, water saving cycle. To my surprise, it's perfectly fine. For normally soiled clothes (i.e. everyday grime - not something like a mud-covered sports uniform), I actually use the Normal cycle. It only uses a few inches of water and doesn’t completely cover the clothes with water, but they still come out perfectly clean. I’m also using way less detergent because I’m using the dispenser. I can’t really think of any cons to the machine. I guess the lid lock is a little annoying, but every new machine has that for safety. I love the glass lid. Time will tell how reliable it is - it’s only been two weeks. I wanted to get an LG machine with a higher reliability rating (according to Consumer Reports), but it was physically too large for the closet I was putting this in. I bought the Geek Squad five-year warranty, so I’m at least going to get five years out of it.

Works great. Very easy to use. Cleans well. Very Quiet

After extensive internet search this seemed to be what I was looking for. On display at Home Depot so I could see and touch so I purchased it there. Sales associates were helpful in answering questions and arranging delivery. Website states machine is 46" high which would not have worked for my space, but it actually measures 44 at highest point in back so it worked. LOVE THIS MACHINE. Like the older styles, it allows you to open the lid to add clothes or laundry soap and even change the water level during cycle. It just fills and continues the wash cycle. Have found even with full load of towels do not need any more water than "high". Will probably never use "maxiumum". Normal spin cycle wrings out towels nicely. But there are more choices if needed. Have done a dozen wash cycles and very pleased. Cute little tune plays to signal cycle end. Oh, and the lid with the see through window is made of a plastic type product, so I'll never have a rusted lid again like my old metal lid!! Would buy again.

Very happy with our new washing machine. Upgraded from a very basic Amanda unit i originally bought for my 1st home at Sears. We've had the new unit for a month, which was delivered on my preferred delivery date (Sat). The Best buy delivery guys were prompt, courteous and got my unit installed quickly and efficiently. They hauled away my old unit, which still worked, but was (for me) much easier to have hauled away then having to worry about selling. The new unit has every setting needed to satisfy even the most discerning clothes washer...with operations and handling of different loads as intended. I kind of felt my previous unit didn't really execute the settings as stated on the dial. This one seems to follow the rules set by the exact setting style i choose....from delicates, to properly presoak to drying settings (spin cycles). It's not loud, but probably not quiet either if your washing mashine is inside the house on say a 2nd floor near bedrooms. Mine is is the garage off the kitchen and sound levels are non invasive and 100% fine. The digital displays and controls are attractive and easy to set & forget. The amount of clothes it handles is a nice change from my previous unit. The tub basin is large and the aggitator works as expected. Bottom line is this machine has been fantastic so far and my clothes have never been so clean and fresh compared to the old results with the Amanda unit. The price was really good for what you're getting here. Big thumbs up from me. Buy it

Old washing machine broke, leaked all over my floor. Some brands don’t have a drip tray. I needed to get a new one fast. It took a total of 2 days to go from ordered, to installed in my house. They even took the old one away for me. This works great, better than other higher end models.

I've had this GE 4,5 cf washer for two months and so far, it works well. The only things I don't like about it are these: 1. It's height forces me to really stretch to reach down to the bottom of the tub to remove the last of the washed items. 2. The lid lock system prevents me from rinsing the soap and fabric softener measuring cups. Water won't start filling the tub until the lid is closed and locked. That should be an option for people who have children, not forced on everyone. (Yes I looked for a washer that didn't do that, but all that had the other features I wanted and good reputations had it.) Otherwise, it does a good job and I like being able to select the appropriate amount of friction, water, and spinning for the fabrics being cleaned. (But I miss my 32-year-old Lady Kenmore.)

I really like this washer. It has a large tub, is fairly quiet, and easy to use. The only issue I've had is that when using auto for the Water Level Control, the machine tends to use very little water, and I wasn't sure the clothes were rinsing well. The problem is easily solved by just designating the water level manually. A good machine, and I would recommend it to others.