Customer Ratings & Reviews

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Overall Customer Rating

85%of customers recommend this product.

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Customer Ratings & Reviews

1-20 of 39 Reviews

    • Brand Response

      GE_Answers 

      April 20, 2016

      Hello Janet,

      This is Megan at GE Appliances. I am sorry to hear that you are not happy with your washing machine. If the washer is not removing the correct amount of water from your laundry we would recommend that you have service out for diagnosis and repair. You can schedule an appointment at 1-800-GE-Cares. We appreciate you taking the time to review. I hope this helps. GE_Appliances

    • Brand Response

      GE Answers 

      April 20, 2017

      Hello TJLU - Thank you very much for purchasing a new GE Appliances washer. We truly appreciate you choosing our product over other options. Our hope is that this appliance will serve you and your family well for many years to come. - TREY@GEA GE_Appliances

    • Brand Response

      GE Answers 

      April 28, 2017

      Hello Knight81 - We are very sorry to hear about this frustrating experience. This is certainly not something we would expect to occur. We hope you were able to take advantage of your product warranty. Our hope is that you will consider GE Appliances for future needs. - TREY@GEA GE_Appliances

    • Brand Response

      GE Answers 

      April 28, 2017

      Hello Gator - We are very sorry to hear about this frustrating experience. This is certainly not something we would expect to occur. Our hope is that you were able to get set up with a working GE Appliance washer. - TREY@GEA GE_Appliances

    • Brand Response

      GE Answers 

      May 4, 2017

      Hello Perplexed - thank you for providing a review of your washing machine. We are very sorry to hear that your unit needed servicing within the first year. This is certainly not what we would expect to hear and we apologize for your inconvenience. This washer comes with a one year warranty for manufacturing defects on the entire unit and a 10 year warranty on the motor, parts only. It is good that you were provided with another year warranty. If the washer is very loud and rocks violently, then we recommend checking that it is level or that you contact GE Factory Service again at 1-800-432-2737 for assistance. Thanks for providing your feedback and for choosing GE Appliances. NANCYatGEA GE_Appliances

    • Brand Response

      GE Answers 

      April 20, 2017

      Hello Peeweetee - Thank you very much for purchasing a new GE Appliances washer. We truly appreciate your decision to choose our product over other options. Our hope is that this appliance will serve you and your family well for many years to come. -TREY@GEA GE_Appliances