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Customer Ratings & Reviews

Model:
GTW680BPLDG
SKU:
6098214
Your price for this item is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 214 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.6 Cu. Ft. 14-Cycle Top-Loading Washer's cleaning performance, large capacity, and ease of use. Many appreciate its affordability. However, some customers noted that the washer can be noisy and that the spin cycle could be improved for better water removal and even distribution of clothes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-214 of 214 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    cleans really well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it's noisy but it really gets my clothes clean - and it doesn't take hours to do the job. I replaced an LG that broke after only 3 1/2 years with this machine and it's gotten whites - that the LG had turned yellow - white again. The deep water fill and deep water rinse options are great. Also the warm water rinse option. I've had it a month or so, and I'm happy I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Really Nice Washer - No Problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about this washer because I read so many bad reviews, but I took a chance. I love this washer! I have not had a single off-balance issue with it, even washing rugs and a queen size comforter. It makes a different noise than my old washer, but not a worse or louder noise, and I really have had no problems with it at all. I appreciate the extra space to wash bulky items, and the spin cycle is excellent, cutting down on my drying time.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought both GE washer asd dryer . washer made horrible noise and fryer shut off after 2 minutes of use . call GE tech support and acknowledge there is problems with both washer and dryer , both RETURNED FOR FULL REFUND ..GARBAGE

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer malfunctioned within a year. It took a month for GE to finally repair it. I spoke with many GE associates about my poor experience, including the Consumer Relations Manager, who works directly for the President of GE. I asked for a 3 year warranty to ensure I would have a dependable washer for a few years. I was told GE can only provide a warranty on their washers for two years. So, I'm very disappointed. I think it's sad that a company of GE's size, longevity, and resources cannot guarantee that their appliances will work for at least three years. I reported my experience to the Better Business Bureau. Also, the machine is very loud and rocks violently.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Perplexed - thank you for providing a review of your washing machine. We are very sorry to hear that your unit needed servicing within the first year. This is certainly not what we would expect to hear and we apologize for your inconvenience. This washer comes with a one year warranty for manufacturing defects on the entire unit and a 10 year warranty on the motor, parts only. It is good that you were provided with another year warranty. If the washer is very loud and rocks violently, then we recommend checking that it is level or that you contact GE Factory Service again at 1-800-432-2737 for assistance. Thanks for providing your feedback and for choosing GE Appliances. NANCYatGEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    i bought this same washer at lowes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this same washer at lowes its the best washer i have had i have had it for 2 years now and i love it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Stay away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is possibly the worst washing machine I have encountered in my 74 years. The noise it makes when spinning is louder than our generator when it is on. It is actually pretty scary. You could not really have this machine in a living space. In a duplex or apartment I suspect neighbours would complain about the noise. Very often the clothes are in a great wet heap at the bottom of the washer at the end of the cycle.When visited by a technician, he told me to only use the heavy duty and sheet cycle with deep fill because the washer doesn’t get enough water on other cycles to spin th clothes dry. Please stay away from this machine. It really shouldn’t be sold.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice modern washmachine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at the bestbuy warehouse, open box. Used it once great wash machine. I have it in my rental unit and no complaints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A decent washer, when it works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for about 8 months now, and for the most part it has been a good washer. But, I have experienced all kinds of issues. Have had to had the washer repaired 3 times so far, and am now getting it replaced. Seemed to have no rhyme or reason for why it failed, just build poorly I guess. I would look at other manufacturers for a more reliable solution.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Knight81 - We are very sorry to hear about this frustrating experience. This is certainly not something we would expect to occur. We hope you were able to take advantage of your product warranty. Our hope is that you will consider GE Appliances for future needs. - TREY@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received my washer 4 days ago. Disappointed because it’s noisy and the clothes are still pretty wet once washing is complete.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello LHWa - thank you for your review. We are very sorry to hear that the washer is noisy and clothes are still pretty wet. We recommend to verify that the shipping material was removed and the unit is level. Otherwise, please call GE Factory Service at 1-800-432-2737 for assistance. Thanks for sharing your feedback! We're glad you're part of our GE Appliances family! NANCYatGEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    They do not make them like they use too :(

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    destroys more clothing the cleans. We had to buy a new washer because our 25 year old machine just decided to self destroy :(. we figured more space to clean blankets and such but NOPE it just destroys them.. even in small or light loads. Most likely going for a more commercial type in the very near future.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tearing Clothes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the washer for over a year now. noticing a lot of things torn. At first I thought items were wore out. But I've never had so many items start to come up torn. Under arms on T-Shirts. Socks. My old washer didn't do this. I don't think this is a coincidence. My old washer was also one that filled up with water instead of using the bare minimum. This may be the reason, A lot more friction between the clothes vs being swished around in a tub of water before. I've started using the deep fill and deep rinse to see if this helps.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Constantly out of Balance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse washer I have ever owned. It is barely a year old and the belt needs replacing. Probable due to the fact that it can not stay balanced for normal size loads. It says deep capacity, but it is unable to handle even the simplest loads. I absolutely hate it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Always out of Balance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this washer for just 3 years. Worked fine, but now constantly goes out of balance and repeats the "balancing cycle" several times before giving up. Lots of water wasted. It does this on any size load, even empty. Of course the warranty is expired. To much technology added, causing more headache than necessary. Our previous washer run great for 15 years. We wanted a bigger model and thought this would be a good unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so very disappointed in this junk of a machine. It was a waste of my money. The wash cycle is a joke - even on deep clean - 5 minutes. No wonder it saves energy!!!

    No, I would not recommend this to a friend