Customer Ratings & Reviews

Love it works great washes great love the fast cycle and makes clothes smell good

Such a nice washer. Works great and love the different settings. Very quite even on the highest spin cycle. Can't wait for my old dryer to break so I can get the matching dryer to go with the washer. I had always been a Whirlpool owner but this was recommended by an appliance repair person and I am so happy with it.

Works great as expected. No problems with smells after a year. Strange to get used to a locking door (first front loader for me). WiFi connection seemed like a gimmick at best. However, it actually has been nice getting alerts that it is done.

I purchased the GE 4.8 CuFt High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent System & Microban Antimicrobial Technology about three years ago, and it worked fine during that time. However, after leaving it unused for two months while on vacation, the unit stopped working entirely. Now, it makes a relay clicking noise every few minutes. After selecting a wash mode, it won’t start, and the unit shuts off within seconds with the same relay clicking sound. I called Geek Squad for a diagnosis, which cost $125. Unfortunately, the technician didn’t even open the washer to investigate further. He simply checked the error codes and speculated that the issue could be with the inverter board, the motherboard, or the door lock. His estimate for repairs, including labor, was almost equivalent to purchasing a new washer. To make matters worse, he mentioned that parts would need to be ordered from GE, meaning repairs would take at least a week. This experience left me questioning whether it’s worth repairing an appliance at such a high cost, especially when the replacement parts only come with a 30-day warranty. At this point, it seems more reasonable to replace the washer entirely and invest in a new unit with a longer insurance plan (5-10 years). While the washer was great when it worked, this situation makes me hesitant to recommend it, especially given the repair costs and inconvenience.

We've only had this washer for a little less than a month, but are pleased with the results. Clothes are fresh and clean. The spin cycle is amazing at getting the excess water out. Compared to the LG we had prior, it is a little bit louder--but the washing results more than make up for it. Great capacity.

Superb washer!! I love the vent system. The capacity is excellent. The options are numerous and it is easy to use. I am so happy I chose this GE washer/dryer set.

thought it would be too small but its great for large beddings, quiet and user friendly.

Solid and good quality. Sturdier than our old Samsung on the door closing mechanisam and even the cord etc. I also like the reversable door since our laundry hookups are opposite of standard. It does vibrate a little more than the Samsung in the spin cycle. BTW I thought the VentFresh thing would be a great thing to use till I found it takes 8 hours to run.

Purchased this unit to replace a GE front load washer that was 14 years old and still working. Wanted a new washer to go with our new GE dryer that replaced a GE dryer that was over 20 years old. Our initial experience is very positive with ease of use and quality. Unit is very heavy and feels quality. Like the new dry feature that should extend the life of the unit. Very happy with this purchase.

I’ve had it for a week and it’s amazing. I never thought at 29 I’d be excited for a washer. GE fixed the biggest issue with front load washers! No more propping the drawer forcing the washer to drain. After the loads done now all I have to do it shut the door and hit the vent fresh button it takes care of the rest. We have 2 dogs so mud gets everywhere. We’ve had towels to clean them off that haven’t looked clean in a year. One cycle later they almost look brand new!! Cannot recommend this unit enough. Plus it connects to the smart HQ app and will alert you win your close are done or allow you to set up a delayed start load!

Love our new washer and dryer set. Very easy to use, durable and also love the saphire blue. It makes a really sharp looking dryer

Item was delivered on time and installation went well. The machine has worked well since installation. Really like the features. Machine is very easy to use. It is quiet and gets items clean.

Had this now for about a year and I still love it like it was new. I love the color and I love that it is simple to use and I really love the notifications on my phone that laundry is done. It really helps me in so many ways.

I have had this unit for 2.5 years now. So far zero issues. Great washer, no issues with electronics or function so far. The ultra fresh vent is a super handy feature that allows the machine to dry itself with the door closed, so you don’t have the leave the door open. If there is any negative, it is that this machine is heavy! My wife and I have our washer/dryer on a pedestal and it was very hard to get this machine up to it. Be ready with where you want to put this machine as it is not easy to move. Hopefully this unit lasts us at least 15 years, which so far seems to be very doable. Very happy with the purchase.

Purchased this to replace a 14 year old Bosch that was starting to give up. This is larger than my old machine and we purchased this one after comparing features and reviews. The old machine would get musty smelling, as front loader machines tend to do, but GE has the Ultra Fresh vent system to help this, which was a big factor in our decision to get this machine. Like the variety of wash cycles, just haven’t figured out if it’s possible to rinse with cold water rather than warm. The WiFi connectivity is a handy feature to let you know when the machine is done. I gave this a 4 star not for the machine really, but for the delivery service from Best Buy. We had numerous issues with this and I will likely not get large items from BB again for delivery.

We were needing a new washer and our old one that was a Samsung was rusting around the tub. After doing some research, I came across this one and was impressed with the reviews. The features are pretty good and the wash cycles are excellent. My wife is very happy with this washer and loves the smart features it has. It uses a lot less water and instead of softener we are using vinegar. We started this because of the buildup of gunk left from softeners and believe it or not, there is no smell left in the clothes. When we replace our dryer, we will be getting the matching set.

This machine works amazingly well and it's definitely quieter than my last machine. The ultrafresh vent system is so nice and really helps keeps the machine fresh. It has a big capacity so when I wash my quilts I can still ad more towels etc to the load. I couldn't get the WIFI on this machine to work, but otherwise easy to setup and use.

Love this machine! Spins clothes almost dry cutting drying times, roomy with many settings …clothes come super clean and it is an attractive machine

We had been without a washer and dryer for a month and needed nice units pronto. When i tell you, we are obsessed...everyone in our house loves doing laundry now ...for real. The app makes it easy to know when the cycle is done. They are quiet!! They get a little louder on bedding setting with the king duvet, but other than that, very quiet! I love the sanitize setting, and that the washer can vent itsself after use. They are on the bigger side, but man they are amazing. Also the delivery crew was so fast, so kind, And so gentle and minful with our new units, and hauled away our old ones. Wonderful experience all around.

Replaces a very small washer for this. Love how much i can do at a time, and faster. It spins almost all the water out so it takes less time to dry. Easy to use, alot like mu old washer but better. The price was good too.