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Customer reviews

Rating 4.4 out of 5 stars with 1447 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,447 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the large capacity of cycle washer. Easy to use digitally.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washing is fun with the GE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washer. I can barely hear the washer when in use and it gets the clothes very dry in the spin cycle that the clothes dry very quickly in the dryer. Also, the capacity of the washer can hold lots more clothes than several other washer I’ve used. We are very pleased. Good buy, good washer

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing and welcome to the GEA family! It's always exciting to get a new appliance and we're glad this washer could exceed your expectations. It's a pleasure having your business and if any questions come up let us know. We're always here to help. Have a great day! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance, Noise level, Ultrafresh vent system

    Rated 5 out of 5 stars

    An Excellent Up to Date Machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine went in my Beach house on the second floor laundry room. The noise/vibration is minimum. I appreciate the UltraFresh Vent System for keeping the unit from developing smells or mold. This is a real issue in the coastal humidity zone. We’ve had this machine for about 4 months now and have really put it through it’s paces. The washer does a great job on whites. It’s quiet and fast.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, and thanks for choosing GE Appliances! We're glad you're enjoying this Front Load Washer and it's a pleasure having you with us. It's great to hear the performance and features of this model, like the UltraFresh Vent System could be so helpful in your beach house. Thanks for sharing! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Fresh Vent & Microban is a great feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine itself is an upgrade from our 10 old front loader, but the Fresh Vent and Microban is a great new feature. Since we live in a warm humid place and keep our washer & dryer in an covered outdoor location, the rubber lining around the front of the front loader always had moldly stain. Even cleaning the washer regularly, wiping it down between washings, and keeping the door open enough to let it dry out didnʻt prevent how dirty it stayed. With Fresh Vent, it dries itself with the door closed and micorban is suppose to prevent mold and mildew. I still wiped down the door and interior but no smell of mildew yet. This helps to keep the laundry smelling fresh and keeps the colors bright.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, easy to use, and every load comes out clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Door, Smell

    Rated 5 out of 5 stars

    More bells and whistles than we really need

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as expected. No problems with smells after a year. Strange to get used to a locking door (first front loader for me). WiFi connection seemed like a gimmick at best. However, it actually has been nice getting alerts that it is done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great washer. It’s smooth and quiet and does a perfect job for us. We couldn’t be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had this washer for a little less than a month, but are pleased with the results. Clothes are fresh and clean. The spin cycle is amazing at getting the excess water out. Compared to the LG we had prior, it is a little bit louder--but the washing results more than make up for it. Great capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ultrafresh vent system

    Rated 2 out of 5 stars

    “Decent at First, But Fails Without Insurance”

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GE 4.8 CuFt High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent System & Microban Antimicrobial Technology about three years ago, and it worked fine during that time. However, after leaving it unused for two months while on vacation, the unit stopped working entirely. Now, it makes a relay clicking noise every few minutes. After selecting a wash mode, it won’t start, and the unit shuts off within seconds with the same relay clicking sound. I called Geek Squad for a diagnosis, which cost $125. Unfortunately, the technician didn’t even open the washer to investigate further. He simply checked the error codes and speculated that the issue could be with the inverter board, the motherboard, or the door lock. His estimate for repairs, including labor, was almost equivalent to purchasing a new washer. To make matters worse, he mentioned that parts would need to be ordered from GE, meaning repairs would take at least a week. This experience left me questioning whether it’s worth repairing an appliance at such a high cost, especially when the replacement parts only come with a 30-day warranty. At this point, it seems more reasonable to replace the washer entirely and invest in a new unit with a longer insurance plan (5-10 years). While the washer was great when it worked, this situation makes me hesitant to recommend it, especially given the repair costs and inconvenience.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to look into this further for you and get some additional information. Would you mind sending us a DM/PM on any of our social media pages and please reference this review. GE_Appliances

  • Pros mentioned:
    Capacity, Ease of use, Ultrafresh vent system

    Rated 5 out of 5 stars

    Love my GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb washer!! I love the vent system. The capacity is excellent. The options are numerous and it is easy to use. I am so happy I chose this GE washer/dryer set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Amazing stackable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer set is quiet and can fit more clothes than my previous set.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ultrafresh vent system

    Rated 5 out of 5 stars

    Best washer I’ve used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a week and it’s amazing. I never thought at 29 I’d be excited for a washer. GE fixed the biggest issue with front load washers! No more propping the drawer forcing the washer to drain. After the loads done now all I have to do it shut the door and hit the vent fresh button it takes care of the rest. We have 2 dogs so mud gets everywhere. We’ve had towels to clean them off that haven’t looked clean in a year. One cycle later they almost look brand new!! Cannot recommend this unit enough. Plus it connects to the smart HQ app and will alert you win your close are done or allow you to set up a delayed start load!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new washer, it has space and really good washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great washes great love the fast cycle and makes clothes smell good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Front Loader!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were hesitant to get a front loading set but we love these! Haven’t had any issues so far with function or odor. Once a month I run washing machine cleaning powder through it and clean the drain out. The one negative we’ve had, if you call it that, is that the washer struggles to balance while spinning if you try to wash a single item that holds water (like a sweater or small blanket). The solution I found was to do a spin only cycle and wring out the item as much as possible. This has only happened twice but I can understand how it can struggle to balance with one heavier clothing item.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice washer. Works great and love the different settings. Very quite even on the highest spin cycle. Can't wait for my old dryer to break so I can get the matching dryer to go with the washer. I had always been a Whirlpool owner but this was recommended by an appliance repair person and I am so happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ultrafresh vent system

    Rated 4 out of 5 stars

    Happy with Washer Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a 14 year old Bosch that was starting to give up. This is larger than my old machine and we purchased this one after comparing features and reviews. The old machine would get musty smelling, as front loader machines tend to do, but GE has the Ultra Fresh vent system to help this, which was a big factor in our decision to get this machine. Like the variety of wash cycles, just haven’t figured out if it’s possible to rinse with cold water rather than warm. The WiFi connectivity is a handy feature to let you know when the machine is done. I gave this a 4 star not for the machine really, but for the delivery service from Best Buy. We had numerous issues with this and I will likely not get large items from BB again for delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic front load washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit for 2.5 years now. So far zero issues. Great washer, no issues with electronics or function so far. The ultra fresh vent is a super handy feature that allows the machine to dry itself with the door closed, so you don’t have the leave the door open. If there is any negative, it is that this machine is heavy! My wife and I have our washer/dryer on a pedestal and it was very hard to get this machine up to it. Be ready with where you want to put this machine as it is not easy to move. Hopefully this unit lasts us at least 15 years, which so far seems to be very doable. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ultrafresh vent system

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works amazingly well and it's definitely quieter than my last machine. The ultrafresh vent system is so nice and really helps keeps the machine fresh. It has a big capacity so when I wash my quilts I can still ad more towels etc to the load. I couldn't get the WIFI on this machine to work, but otherwise easy to setup and use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi Sheena. Thanks for reaching out! We're happy to hear that you're loving your machine! If you're having issues with connecting to the wifi, please feel free to reach out to our Home Connections Team. You can reach out to them through the following: 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email [email protected]. Hope this helps! Stay safe. -Michael GE_Appliances

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Nice replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces a very small washer for this. Love how much i can do at a time, and faster. It spins almost all the water out so it takes less time to dry. Easy to use, alot like mu old washer but better. The price was good too.

    I would recommend this to a friend