Enjoy a safe, convenient shopping experience.Learn more

Main Content

Customer Ratings & Reviews

Customer images
Your price for this item is $854.99

Customer rating

Rating 4.6 out of 5 stars with 405 reviews

91%would recommend to a friend.

Write a Review

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend to a friend
Page 1 Showing 1-20 of 405 reviews
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent Washer

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Excellent washer with very large capacity. Some reviews are pretty negative for this product which may not reflect on the actual product as it could be due to operator error or non-related product operations (ie delivery). The only thing I can possibly agree, is that the washer may be on the loud side when it is in the spin cycle, but still way more quiet than my previous. My only negative, it’s a little on the pricier side, but worth the purchase if it’s in your budget. Also these appliances are very large & tall, so if you stack them, you may find operating the top appliance might be out of your reach, if you are on the shorter side. My wife asked me to un-stack. To the best of my knowledge I purchased the matching dryer (GFD55ESSNOWW) and in my opinion the dryer door should have a metal ring to match the look of washer.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Bradbay, thank you for your review and suggestion. We're so glad you like it! We have passed your comments on to the appropriate team for review in the future. Welcome to the GE Appliances family! -Chris@GEA GE_Appliances

  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great performance - color doesn't match dryer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Love the capacity of this washer. Can easily fit a King size comforter or even King size pillow top mattress pad. Only reason my review loses a star is because the washer and dryer's white (color) don't match. Both are a form of white just not the same white.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We're glad to hear that you have been overall pleased with your new dryer, despite the color not matching exactly with your washer. We're always happy to help should you have questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA GE_Appliances

  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Beautiful machine

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This is BEAUTIFUL! I love the fresh vent button. Haven’t noticed any mildew smells. Great for washing a comforter.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, Hollylynn - Thanks for the 5-star review. We're extremely glad to hear that you're enjoying your new washer. Your model has a lot of great features we know you'll like. Thanks for choosing GE Appliances! -Mikayla@GEA GE_Appliances

  • Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excelent!

    |
    Posted .
    Owned for 1 month when reviewed.

    My wife is happy. I’m happy. Whites are white again

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Nice washer

    |
    Posted .
    Owned for less than 1 week when reviewed.

    The washer is amazing the only issue is when it arrived it had all these scratches on top of it even though it is a brand new set. Still trying to figure out the WiFi control

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning quality, Quiet

    Rated 5 out of 5 stars

    Quiet

    |
    Posted .
    Owned for 1 month when reviewed.

    It’s very quiet and convenient. It measures your laundry to determine the amount of water to use. Just a turn of the dial and a very light touch of the start but it’s ready to go. I am still learning the machine. When I wash jeans, I just turn to the bulky section of the dial and my clothes washes quite nicely. And a detergent filler, so that you won’t put to much detergent in it. For me....it’s a huge change from the top loaders and all that knocking during the spin cycle when washing jeans.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Happy So Far

    |
    Posted .
    Owned for 1 month when reviewed.

    Upgrading from old Whirlpool appliances & have only had this for a month and I like it so far. Love all the new features. Still hadn’t used the Wi-Fi feature yet but will do so on the next load. Delivery & setup by Best Buy was a quick & efficient. I would recommend this product.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good washer, bad installers.

    |
    Posted .
    Owned for 1 month when reviewed.

    I bought this washer for a couple of reasons. First, because of the Microban material used in several areas of the washer. After a several years of use on my previous washer, I noticed mold or mildew forming on the gasket and possibly in other non visible areas of the washer. Microban is supposed to eliminate the mold/mildew formation. Second, it's made in the USA. By no means it's a second grade washer. My spouse said it's quieter than our previous washer that we had for nearly 14 years. Now here's the bad think. I bought this from Best Buy because I want delivery and install. This washer is heavy and I don't see myself doing everything from hauling away the old washer and installing the new one. I used Best Buy to install large TVs in my company offices throughout the country and they've always done a very good job. On delivery day, two young gentlemen showed up early morning, removed the old washer, installed the new washer and hooked up water and drain hoses. I trusted them as I believe they installed hundreds of washers and dryers. A couple of days later, I found the washer moving a few inches away from its supposed location in the garage. After inspection, I found that the leveling feet are missing. The washer is shaking a lot during rinsing and that's the reason why it moved. I watched the youtube video and sure enough the leveling feet are missing. I contacted GE and provided the model and serial number to get replacement leveling feet but no response from GE. Best Buy said they used a third party for delivery/install and I didn't get the names of the two guys who did the job. To sum up, I like the washer but not very happy with the installers.

    Features

    Value
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Ultra Fresh Vent System is great!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Does a good job but it’s loud on spin. If I had a laundry closet and not a room I think I would be annoyed. Loudness is probably due to the door not being flush (vent system and the ability to switch what side the door opens in), and that the washer doesn’t sit flush in the pedestal. That’s a bad flaw especially as much as the pedestal costs. The vent system is great! Washer is dry as a bone when it’s done.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Features

    Rated 5 out of 5 stars

    The UltraFresh Vent System is an amazing feature..

    |
    Posted .
    Owned for 1 month when reviewed.

    I absolutely love this machine. No vibration noise, easy to use and the ultrafresh vent system with odor block is an amazing feature... My previous washing machine was GE and I will never purchase another brand...

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Reversible doors

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Great price high quality machine. Only company that makes bother washer and dryer doors reversible totally worth it.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great front loader

    |
    Posted .

    I love my new GE HE front load washing machine with the UltraFresh Vent System. I've had a couple of front load washing machines in the past and decided to go with a top load last time. I did not like it at all. When we moved recently I decided to get another front load washer. I did some research and found that GE had good success and little to no problems. I am so glad I went this route, I love it!! The Vent System is great in that it helps to keep everything from getting moldy like they used to. This one is here to stay!

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, Thanks for the feedback! Your business is greatly appreciated and we're glad to have you as a member of the GEA family. It's great to hear you're enjoying this washer. If you have any questions or concerns, let us know and we'll be happy to help. Have a wonderful day!
      -Sylvia@GEA GE_Appliances

  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Fits a lot

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I really like to wash my comforter regularly and would hate having to go to the laundry mat. So I just bought my first house and bought this washer and it fits my king comforter with no problem.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love It

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Great Machine! Nice size it makes some noise but not to keep you from purchasing. Easy to use.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best washer I’ve used

    |
    Posted .
    Owned for 1 week when reviewed.

    I’ve had it for a week and it’s amazing. I never thought at 29 I’d be excited for a washer. GE fixed the biggest issue with front load washers! No more propping the drawer forcing the washer to drain. After the loads done now all I have to do it shut the door and hit the vent fresh button it takes care of the rest. We have 2 dogs so mud gets everywhere. We’ve had towels to clean them off that haven’t looked clean in a year. One cycle later they almost look brand new!! Cannot recommend this unit enough. Plus it connects to the smart HQ app and will alert you win your close are done or allow you to set up a delayed start load!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Not sure about the washer, dryer is amazing

    |
    Posted .
    Owned for 2 weeks when reviewed.

    The dryer has been great. The washer we have had to have Geek squad look at because it turns itself on in the middle of the night. After they came the first time to adjust it, it turned on again within 24 hours. We did factory reset etc to no avail. Geek squad and Best buy customer service was amazing and Chad went above and beyond with his partner helping. And they got the door reversed before they came out to save time and hooked up a replacement one. Time will tell. We will update this review as we experience any difference with the new one.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Sturdy and solid as heck

    |
    Posted .
    Owned for 2 weeks when reviewed.

    A few weeks in - we have nothing but great comments on our washer and dryer combo. It looks amazing, works amazingly and it doesn’t have that cheap plastic feeling some washer and dryers have. This thing is solid. The guys delivering it even said: “wow, this thing is heavy” and I imagine they deliver tons of washer and dryers.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love this set!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Love this GE set! We switched from Samsung to GE and love it. It is quiet, has plenty of options, holds a lot of towels, comforters, blankets with no problem. We have a large family and do a lot of laundry. We use way less soap and clothes are really clean. We went from OVER an hour dry time with towels to 45 mins. Clothes are done in 30. Would definitely recommend this GE set!!!

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Washer

    |
    Posted .
    Owned for 1 month when reviewed.

    I really like the washer and dryer set up on washer has a special vent system to prevent mold it notifies my phone when laundry is done the only drawback which is one reason I bought it was it was supposed to have reversible doors which it does but I was told when it was delivered that if I reversed time it will start causing issues with it

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    GE washer is awesome!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    1st I would like to acknowledge my sales advisor in helping select this appliance; his knowledge and patience were invaluable. The washer has so far been exceptional. Easy to operate and the clothes are very clean! The washer is also very quiet, this was an unexpected bonus.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
Shopping Assistant
Learn more about Free Virtual Consultation

Start a free virtual consultation today.