Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,436 reviews
Rated 3 out of 5 stars
Nice washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good..did buy extended warranty. Repair people speak terribly about all new appliances .
Sent my first one back due to noise best buy was great to deal with
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don Buy it stopped working just sfter the 2 years warranty. It kept saying something is wrong with the locking mechanism. I bought and replaced it still not working. Do not buy this product.
Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
bigger but good product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
slightly bigger in size so make sure it fits your space. happy with its performance.
We are sorry to hear you are having this issue with your washer. We'd like to help! If you haven't already, please check your pump filter to see if it may be clogged and need cleaning. We also recommend checking your drain hose and making sure it isn't kinked or clogged. We have a great video on our site that explains how to clean the pump filter. You'll also find instructions in your manual on page 21. The manual can be found on Best Buys site and our GE Appliances site. If you continue to have issues, please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances
Rated 1 out of 5 stars
Mando
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washers stared to shake call customer service and hang up on me, had the device less then 30 days, customer service said I need to pay for them to look at the washer.when I ask for a manager customer service hang up.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very satisfied with this washer. It has a clean, modern design and a large capacity that easily handles big loads. The machine runs quietly, cleans clothes very well, and the odor prevention feature truly makes a difference. Overall, it’s easy to use, practical, and looks great in my laundry space.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer. After going through multiple Maytag that broke or didn't work well shortly after purchase we decided no more Maytag and went with GE.
This washer is fantastic. It handles huge loads , is super quiet, spins well and has an extra water button that adds an extra 3 gallons to the load.
It's a front loader that actually adds enough water.
The longest cycle we have found so far is 1 hour 32 minutes if you set it to the heaviest soil, prewash and extra rinse. Our old Maytag had cycles going over 2 hours.
We normally just do bulky normal extra water extra rinse and clothes are done in an hour.
Love the option for quick wash that only takes 20 mins too.
Lots of options .
The vent system seems ok , though we still just usually crack the door.
It is nice that you can set it to tumble clothing if you are going to leave it in the washer for a while and the option to do hand wash items and have it tumble air dry them is nice.
We are hard on washers. We need to toss everything in, not sort or worry about it and walk away...come back to clean clothes.
This washer does it and does it quietly.
The drum is tipped which allows you to pause and add clothes at almost every part of the cycle without draining the washer. It's really well designed.
The microban gasket and other areas stay really clean too.
The wifi connectivity is kind of wasted on us, but I can see some advantages to it.
Overall so far we are loving this washer!!!
We bought the set , put them on 7 inch pedestals. I think the 16 inch would be too tall for most laundry spaces and the drawers under the machines seem to increase noise..plus if you don't want to bend to get laundry out, why would you want to bend even further to get out laundry supplies from a drawer?
I'm 5'7" and the 7 inch pedestals are perfect.
Make sure if you install this yourself or get it delivered and installed that you do the pedestals at the time you install.
Putting them on later would mean unhooking everything, reinstalling shipping bolts to flip the washer on its side etc . Much easier to do it when you put the machines in new
Don't forget to save your shipping bolts in case you ever have to move the washer.
Because of all our previous washer troubles, we did opt for the Total tech package.
It gives you 60 days to return the appliance if there's a problem or you don't like it, and 499 for the year it also means that if a repair has to be done it only costs you $9.
You have the option to add it for a second year as well. We got the washer and dryer set on sale so even adding the $199 still put us below what it normally sells for and gives us the protection.
The nice thing about the total tech package is also anything else you buy is also covered under the same package. We bought our daughter a new TV and we have also purchased some other things like a TV for one of the kids, video doorbell, cameras computer supplies etc .
All of it is covered under the same package.
If you weren't buying a major appliance, it might not make sense to spend that, but since we were we decided it was worth it and a nice perk to have everything else covered too.
Overall I would recommend this washer over every single other washer I have tried owned or seen!
This reviewer received promo considerations or sweepstakes entry for writing a review.
When our previous washer stopped working, we wanted to get a washer that was worth the price and made laundry a little easier. This one fits the bill! The high-capacity means laundry takes less time and the washer does a fantastic job getting our clothes clean. It’s super easy to use and has a setting for anything we need to wash. We love it!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very pleased with this General Electric clothes washer purchased from Best Buy; it delivers excellent cleaning performance, runs quietly, and is very easy to operate. It handles everything from everyday laundry to heavily soiled clothes with great results while being gentle on fabrics, and it’s also energy- and water-efficient. The build quality feels solid and durable, the design looks modern and clean, and the overall value for the price is outstanding. I would definitely recommend this GE washer to anyone looking for a reliable, high-quality machine.
Capacity, Cleaning performance, Ultrafresh vent system
Rated 5 out of 5 stars
Awesome washer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this machine after Seeing one at work. It looked like a quality machine and we were in the market to replace the dying washer we had. I was a bit nervous about the front loader because they are known to get oders in them. This machine has a venting system that dries the inside. So far no oders. The capacity of this washer is huge. It cleans the laundry and spins all loads to a damp dry. I love this washer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Linens are clean, fresh, easy to use, room for thick bed comforters more than 1 rinse, good quantity and quality thank you, Bruce Buechner professional sales advisor, who gives his customers the best help, only had one delay on 8/13/202, still satified
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer is easy to use. It remembers the cycle and settings from the previous load, eliminating the need to constantly reset your preferences! Needed to add water arrestors as it caused horrible water hammer. Arrestors were easy install, and eliminated the water hammer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Much larger than I expected. I like there are so many settings and it washes great and fast. Disappointed because I paid a lot of money for the higher end washer with venting…. You still have to leave the door open. I’ve already got a musty smell. The soap dispenser area always has water in it so you have to leave it open. Then, come to find out, there is a drain plug you have to open once a month but it sits so low on the floor you can’t get a pan under it to catch the water and a dish is to shallow. Water goes everywhere. I figured I would have 90 days to return, but I only got 30. Guess I’m stuck with it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1. Quiet 2. Large capacity 3. Vent system = game changer 4. Quick wash setting 5. Has settings we haven’t used such as Wi-fi control and detergent capacity that have potential, 6. Easy to use 7. Spin is SO good = less dry time 8. Only reason why I didn’t rate 5 stars is we’ve only had it for under a month.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer replaced a 3-year old washer of another brand, which made us crazy with noise, shaking and “walking” around the laundry room.
We are very satisfied with the GE, it is silent, cleans wonderfully and the 4.8 Cu. Ft. capacity is another plus.
I would definitely recommend it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Washer!!!! Easy to use. Big fan of the UltraFresh Vent System to prevent your clothes from smelling. Fits large loads of laundry and extremly quiet. Really enjoy the app where you can keep track of how much time is left on the cycle and can pause or start load. Would highly recommend!!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good, purchased this washer about a month ago and have been very happy with it so far. Very easy to use, good capacity, lots of nice features. Quiet and solid, have not had any issue with vibrations during spin. Attractive design as far as washing machines go. I went with this model over the top of the line as I did not need the high end features such as steam cleaning. This model does include Wifi which at first seems silly but is actually nice as it will optionally send a notification to your phone when laundry is almost done, done, and when you have left the clothes in for more than 30 minutes (very helpful). Also notifies when it's time to run the cleaning cycle (every 40 loads). Lastly, the washer has an optional venting cycle that can be run after use to dry out the machine if you don't want to or can't leave the door open. What you should know about this feature is it essentially just runs the machine in a slow, no water cycle for about 8 hours, so if using you'll want to do that after all your loads are done (maybe before bed).
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just received it a few weeks ago so this is only immediate perception. Incredibly quiet. Generous space so no issue with fitting my comforter. Medium spin speed gets so much water out of my fabrics that my dryer time and air dry time is noticably shorter. I think my fabrics will hold up longer.
The negative I have is that the rubber gasket is soft enough that dog hair, etc won't easily wipe off. It's almost impossible to get it off so far.
Also, the units is large and incredible heavy. The installers were amazing and were able to get the machine in my basement, but I don't think that unit is coming back out!