Customer Ratings & Reviews

Great buy, after the service men recommend and performed the first washed to clear the manufacture chemical. The washer work like magic.

Very quiet and is working ok, so far. The WiFi function is very lacking and is poorly integrated with Alexa. GE's WiFi issues are well publicized on the web.

Washes well, easy to use, Wi-Fi setup not as easy to use. Plenty of options for washing.

Delivered on time with a phone call 15 minutes before they came. So far everything is working good. Very quiet.

I recomend my machine because is the best store with that products are shipper.

Great working washer and dryer. Love the features. the vent feature on the washer which drys the interior after washing seems like a waste of energy but it is easily bypassed.

Great product. Love the capacity. This machine has not disappointed.

Good appliance for first timer, especially who are moving into new place

GE 4.8 works great very quite and lets me know when the load is done.

So far so good quick wash and dry .. sound is smooth/ quiet .. easy operation ..

A very nice machine. Large capacity which is good for my big family, quiet and very water efficient

Very quiet and efficient machine. We had another machine from a different brand and it was noticeable the difference on how the clothes get more clean on this machine.

Great washer… love the options especially for more water as these high efficiency appliances are so conservative. I feel it’s getting clothes clean. And the new venting option is great.

I am delighted with my new GE front load washer! My laundry comes out so clean and fresh i am over the moon! GE dryer is my next purchase with Best Buy and i am secure in knowing i will get outstanding service as always.

We had issues with the installers. The initial installer did NOT level the washing machine, there was 2-3 inch discrepancy from front to back. I pointed it out and he dismissed me, saying that it will work. He also refused to change the door swing to the opposite side, even though I pointed it out in the orders. Second installer leveled the washing machine out but said he did not know how to change the door swing for this"new" GE model. "I have NEVER been train." I ran into the same problem (door swing) with the 3rd installer saying "he had never been trained to change the swing on this GE model. BUT much to HIS CREDIT, he figured it out. Otherwise the machine works well, VERY QUIET. I don't even hear it when it is running.

works great would recommend this- works great! Good washer

This washer has a very large capacity and gets the job done. I wouldn't say the washer is very loud but it can be heard. I like the indicator chime to let you know when it's done.

We purchased this during the holidays in 2021, and cannot say how happy we have been with it! It is the absolute BEST washing machine that we have WVER owned, and there have been a lot. Best Buy had the best price, BY FAR, so we knew we were going to get this, and with the 5 year Geek Squad protection, we knew that we didn’t have to worry about any problems for the next SIX YEARS. THATS because Geek Squad’s protection plan doesn’t start until after the manufacture’s warranty expires.

Purchased not one but two in 2024. First one failed 11 months and 20 days to be exact from purchased. Board has to be replaced under warranty... Waited 3 weeks for the repair. 1 week later the other won't drain water. Certified dump Don't waste your money!!!! RUN

I've had this washer for a little over a year. I feel the wash quality is inconsistent and that's even with regular cleaning cycles and always allowing it to vent. Sometimes the clothes don't get clean and smell mildewy. Thankfully, no leaking issues (knock on wood) like others have said. The weirdest thing is that occasionally the spin cycle will just leave the clothes soaking wet and heavy with excess water. I really try to be mindful of not overloading it so it can spin and drain properly. This happens without changing settings in between loads. For example, the first load of the day might come out well-drained and slightly damp, but the very next load (similar fabrics/weight) on the same spin setting will come out completely waterlogged. I have to either wash them again or rinse and spin because they are too wet to go into the dryer when this happens. I just don't understand it.